Coachman Caravan Park

Positiv Peaceful. Very tidy Clean toilets and shower unit. Plenty of room on the pitches. Buses to Scarborough, Malton, Helmsley and Pickering stopped right outside the venue.

Negativ No wifi (or I couldn't find it).

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Positiv Pleasant location, good facilities

Negativ Allocate pitch (9) that was sloping and so could not level motorhome - even with levelling ramps. This devalued our stay a touch.

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Positiv Nice and small site area.Clean toilet shower block although there is only 2 . Nice sized pitches. The site is adults only, not sure about WiFi.

Negativ There were to dogs that everytime someone on site moved they would bark.
Not close to beach.

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Positiv Peaceful site with close proximity to a pub which sells great food. The pitch was spacious and the site was very clean. Easy cycle to Scarborough and on a bus route to Pickering.

Negativ Only 2 toilets and showers which is fine if it quiet but may be tricky if it gets busy.

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Positiv Nothing

Negativ The evening before our stay at 11pm I received a txt message to say they were full so had to cancel, I had made the booking 5 days before.
It was too late to book anywhere else and it ruined our weekend. I emailed them the day after asking for my deposit to be refunded, which I’m still waiting for, I was then offered a 20% deduction of future stays.

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Positiv Good location, clean site, friendly owner

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Positiv Liked nothing as we didn’t stay due to it being overbooked.

The site had a board showing names against the 12 pitches. We, however had our name written along the top as pitch 13!

Negativ What a fiasco!!!!!!!

We booked this site and rang the number on the booking confirmation asking if we could add an extra night.

The owner said that we could, so we went ahead and booked it.

On arrival we pulled up at a 5 bar gate and my wife got out of the car to see where our pitch was.

There was no warden on site and we asked a couple whose van was parked right on the edge of the verge with the door adjacent to the gravel road. They said we needed to look at the board to see our pitch number .

The board was purpose made with 12 rows numbers one to twelve to mimic the 12 pitches advertised. Everyone had a name against it, but none was our name.

We looked again and I spotted our name right at the top showing us on pitch 13 as an addition. This is on a site with 12 pitches , as per the purposely designed pitch board.

We went back to the people we had spoken to as the confirmed they was on pitch 12 and pitch 13 was behind them. However. There appeared to be a camper van and tent there already. There was no way we could have got out Bailey Unicorn Vigo, awning and Ford kuga anywhere near the pitch and there was nowhere else to park.

We rang the owner who said that someone must have been on our pitch and he would get someone to come and move them off. However, there was nowhere for anyone to move to.

We told the guy we didn’t want to stop as it was clearly over booked. We asked for our money back and he agreed to refund £35 for the Friday evening. But he would not refund the rest as on the Saturday there would be 4 free pitches.

We was not happy and felt that we wanted and refund and didn’t want to return , he just kept going on and on about coming back tomorrow and we could have a pitch! Really, what planet is this guy on.

Needless to say the refund has not arrived.

The following rules are also breeched on this site too.

To avoid the spread of fire, there must be at least 6 metres spacing between facing walls of adjacent caravans, motorhomes or trailer tents and a minimum clear space of 3 metres between adjoining cars/awnings/tents and other items (including windbreaks) in any direction.

If there was fire the entire site would go up !!!

If have taken photographs and intend to contact the licensing authority and share our experience and the photographs too!

The couple we had spoken to was also extremely upset by their situation too.

We spoken to a couple who had pitched on the edge of the road as two tents appeared to be on their pitch. They have also reviewed this site and mentioned our situation in their review.

We was promised a refund if the Friday evening. In fact the owner told us he had refunded it on a number of occasions. He still hasn’t done so!

Pitch up are in conversation with the owner and they don’t appear to be able to receive this unacceptable situation either!!

AVOID AVOID AVOID

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Positiv Nice quiet site no kids

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Positiv Nothing

Negativ Over crowded no clearly marked pitches badly managed no warden on site. We arrived and just pitched next to access road due to tents taking up three pitches. Another couple arrived to find there was no pitch for them they left demanding a refund

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Positiv The facilities were very clean and well kept. The owner was very nice and helpful. Site was lovely and clean

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