Woodland Waters

Positiv Unable to judge this.

Negativ We booked a fully serviced pitch for our motorhome a week in advance but unfortunately had a death in the family and had to attend a funeral abroad last minute.

Over the years, we’ve stayed at many campsites over the UK and have occasionally needed to adjust dates due to unforeseen circumstances. In our experience, most sites have been understanding and accommodating where they can.

Sadly, that wasn’t the case here. The response by the lady on the phone we received was quite abrupt, and we were simply referred to the terms and conditions with no flexibility or empathy shown. Very short and sharp.

We completely understand that policies are in place for a reason, but a more considerate and customer-focused approach would have made a big difference in this situation.

As regular motorhome users, we’re part of a wider community where experiences are often shared, and this is something people do take into account when choosing where to stay.

Based on this experience, we would not book again.

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Positiv Very good communication. Lovely big pitch. Enjoyed the beer. Toilet block exceptionally clean. Looked after us very well.

Negativ Could switch off the big lights at night. Birds singing as if day and I would think it is not natural for fish either. Appreciate some security issues but maybe you could switch off most lights at 10pm to benefit your wildlife.

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Positiv Amazing larges spaces to fit your unit, great friendly staff and facilities, lots of open space to relax.

Negativ A bit of road noise but it's ok

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Positiv Size of pitch /showers /toilets clean

Negativ Could hear traffic noise
Friends and we’re due to join us but their van broke down & no transfer was offered which is a shame

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Positiv Friendly and helpful staff, great help when our battery was flat. Great takeaway from Woodies bar

Negativ Nothing to dislike

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Positiv Bar food excellent, Sunday lunch excellent value, lovely walks around the lakes.

Negativ Hard standing pitches are a little tight to get on,as the grass was very soft, power supply probably only 6amp

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Positiv Very good for money

Negativ No complaints really food and drinks a little pricey if you choose to eat there and drink

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Positiv Spacious pitches, with nice location to the on site facilities.
Put was lovely and cosy, with delicious food being served with daily specials
Would recommend for a nice weekend away with walks around the lakes

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Positiv good shower block.
woodys bar good food
nice walk round the lakes and woodland
close to various locations.
friendly staff.
most pitches level.
couple of parks for the kids.
local to me.
good WIFI

Negativ could have done with a accessory shop.

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Positiv Friendly staff at reception and woodys bar. Great location clean facilities

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