West Bay Holiday Park

Syntes om Location and local facilities

Syntes ikke om The pitch was sized incorrectly so van was too big, cleanliness of facilities, entertainment very poor. Overall the site is very tired and expensive for what it is.

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Syntes om Clean well run site
Lovely view

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Syntes om met de schone touringplek.. het uitzicht en het sanitairgebouw.
Met Andy, de man die ons informatie gaf bij de intake aan het tourings gedeelte van het holiday park.

Syntes ikke om Dat je een luik moet opentrekken om het greywater te storten vanuit de camper.
Dat echt zomaar iedereen de camping op kan komen omdat het openbare ruimte is. Geen hek … niks.
De huurstacaravans (of van eigenaren) die troosteloos dicht bij elkaar op een rij staan. Ik zou er nooit een huren daar of kopen.
Om 10 uur ‘‘s avonds is er niks meer te doen in Eype…

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Syntes om Great location, very helpful & friendly staff, great views. Good activities but at extra cost.

Syntes ikke om Cost is high for a tent pitch

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Syntes om Great location only 5 minutes walk to West Bay Harbour ,site is nice ,clean ,tidy and staff very nice ,we were on a gravel pitch with a motorhome, pitch was level .Nice views.Would recommend.

Syntes ikke om Toilet block was clean but is in need of refurbishment, just a bit dated .

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Syntes om Big shout out to Andy and Dave who were on the camping field reception very helpful happy and friendly guys thank you ☺️ site is great for walking to the beaches and into the harbour

Syntes ikke om The shower and toilet facilities were disgusting so dirty not cleaned regularly and a really put off for returning again

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Fra bestyreren: Hi Nikki,

We sincerely appreciate you taking the time to share your review on your recent stay. Your feedback is incredibly valuable to us as we continuously strive to improve and enhance the guest experience. Thank you. ^JC

Syntes om Closeness to west bay, generally nice set up oh the site.

Syntes ikke om 10am checkout for tourers

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Fra bestyreren: Hi Margi,

Thank you for taking the time to share your feedback. We are sorry to hear that your holiday did not meet your expectations, as we always want our guests to leave with happy memories of their stay.

We appreciate you bringing your concerns to our attention, and your comments will be shared with the relevant teams as part of our ongoing efforts to improve the experience we provide. ^JC

Syntes om Great area, very friendly staff. Park was lovely and clean. The girls who manage the craft were lovely and made us feel welcome. We had lovely conversations during the activities. My childern really enjoyed the out door park.

Syntes ikke om Kinda wish there was a little playground at the camping area, everything seemed very far away for the kids. Campsite was a bit of a nightmare to navigate a caravan on. (meny people had problems) Main ladys toilets in the show bar didn't have any toilet roll or hand wash and was quite dirty during the day (had to mention to staff). The food from the bar at the end of the night was awful, chips felt re-cooked, you could snap the pizza, and the kids meal burgers were burnt. Very annoying when we got back to our caravan, especially after paying + £60. Just one guy hosting the entertainment, don't know if it's because I live next to parkdeans trecco bay, I expected a whole host of entertainers, tho he was very good. No wifi at the pitch, and 5G signal wasn't great.

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Fra bestyreren: Hi Richard,

Thank you for sharing your review with us, although it is disappointing to hear your comments - this is very valuable feedback.

We are constantly striving to improve our services, and your comments will help us in our efforts to provide the best possible experience for our customers going forward. JC

Syntes om Close to the beach and restaurants / pubs , Touring warden was very nice and polite

Syntes ikke om The toilets and shower block very dated and quite basic
The plot we stayed on felt like we were staying in the car park ,

£60 a night seems a rip off to be fair
But I guess your paying for there location

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Syntes om Stayed on the touring site. We had a stressful journey after breaking down. There was no way to contact the site as number goes directly to park dean head office which was very frustrating. However the wardens Andy and Dave were extremely helpful and welcoming upon arrival. We needed to have our motorhome fixed on site and the wardens made this easy for us even when we needed to stay an extra night due to the delay in repairs. They shuffled things around for us, wardens even spoke to head office and got us a discount on the additional night as a gesture of goodwill.
The site is in a prime location with west bay on the doorstep. The site is well maintained by the wardens. Good sized pitches. The shower block is in need of updating however, they were kept clean at all times by park dean staff. The Elsan point was probably one of the worst I have used and was clearly not maintained or cleaned however the cleaning appeared to be down to park dean staff not the wardens of the touring site. The wardens were always walking around the site and clearly had relationships formed with holiday makers returning to the site year after year. Lovely people. Thank you for a fantastic stay despite the disasters of a broken down motorhome!

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