喜欢 Excellent site, we stayed at 4 sites and this was definitely the best. There isn’t 1 bad thing I can say about this place the kids loved it and so did we!! Well done te Your doing an amazing job staff were super friendly too

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喜欢 Spacious pitches, nice walk to town but campsite is terrible.

不喜欢 We arrived and pitches were filthy I have a 25m lead and it still wasn’t long enough to reach the power box, we complained and were moved to another pitch we had to run our lead through 2 other pitches where people had there stuff, the toilets were filthy dirty no hand soap or toilet roll. The swimming pool both inside and outside were green and the water was murky. The pool toilets were absolutely filthy bins were over flowing by reception. Loud must played at night no 1 listens to quiet time I would definitely not recommend this place. Lots of health and safety issues broken fences in play area etc

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来自经理: Hello, Thank you for taking the time to share your experience; we are sincerely sorry that your stay did not meet your expectations. Your satisfaction is our priority, and we take your comments very seriously. Regarding the electricity, we understand the inconvenience caused by the cable not reaching the hook-up point, as well as the issues arising from having to run it across other pitches. We are passing your feedback on to management for review, although we unfortunately cannot guarantee immediate changes in this regard. As for maintenance, we would like to point out that our pools are cleaned every night and our sanitary facilities are serviced twice daily. We are taking your feedback very seriously and will verify with our teams that these protocols were indeed followed during your stay, in order to identify what might have gone wrong. Regarding noise levels at night and the lack of soap or toilet paper in the sanitary facilities, should this happen again, we encourage you to visit reception during opening hours or call the emergency number displayed on the reception door. This allows our team to intervene quickly and resolve the issue during your stay rather than after your departure. We have also noted your comments regarding the playground and the damaged fence, and are passing this information on to our maintenance team for inspection. We hope to have the opportunity to welcome you back and provide the experience you rightly expect. Kind regards, The Reception Team

喜欢 Nice location and the swimming pool was great

不喜欢 Bins were disgusting and always full , showers were poor, tap to fill your water was in a ridiculous location and can’t get the motorhome Anywhere near to fill up, the lady was very nice but the man owner was very rude

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来自经理: Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed our location and swimming pool. We are, however, genuinely surprised by your overall rating, as it is exceptionally low compared with the feedback we usually receive from our guests. We would therefore like to clarify a few points for the benefit of future guests. Regarding the bins, we are sorry that you found them unsatisfactory. However, we empty them at least four times a day precisely to ensure that they remain accessible and that the waste area stays clean. Our campsite also has clearly displayed sorting instructions, in English, both on arrival and at the waste disposal area and sinks. Unfortunately, during your stay, we noticed that the sorting instructions were not followed by your group, and empty drinks cans were also regularly left around the children's play area. We therefore find the comment that the bins were “always full” somewhat difficult to reconcile with the care we take to maintain this area throughout the day. As for the showers, our campsite uses a system designed to regulate water consumption as part of our commitment to responsible and sustainable water use. This system is explained to our guests and is intended to ensure that everyone can enjoy the facilities while limiting unnecessary water consumption. We did observe exceptionally long showers during your stay, which can understandably affect the availability and experience of the facilities for other campers. We are also sorry that the motorhome water filling point did not meet your expectations. Its location is designed according to the layout of the campsite, and we appreciate that it may not be convenient for every vehicle. We will nevertheless take your comment into consideration. Finally, we are particularly surprised by your comment regarding the male owner being “very rude”. As a small family-run campsite, we both take great care to welcome our guests personally and respectfully. We are always happy to explain our rules or help when needed, although we do also expect our guests to respect the basic rules of the campsite and the shared facilities. We are glad that you found our location pleasant and enjoyed the swimming pool. We regret that your overall experience did not meet your expectations, but we also believe that a fair review should take into account both the services provided by the campsite and the way in which the shared facilities are used. We wish you all the best for your future travels.

喜欢 Perfect as usual! Love this place

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喜欢 Very nice campsite lovely staff and the bonus of the pizza van definitely recommend

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喜欢 Lovely campsite great location great food in pub

不喜欢 No phone signal

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