Trekenning Tourist Park

喜欢: Close to Newquay.
Close to Shopping outlet.
Secure barrier for entry/exit.
Reliable electric hookup.
Drinking water and waste disposal.

不喜欢: Quite run down.

向朋友推荐 再次前往

喜欢: Toilet and shower facilities good.

不喜欢: Bar only open on Friday night though booking confirmation stated Friday and Saturday. Wrong gate passcode provided on confirmation email, luckily a resident agreed to help as no one answered phone in reception at 5pm. photos on website very out of date, only 3 touring pitches. Not very welcoming.

向朋友推荐 再次前往

来自经理: Hi Dee,

Thank you for your review,

We are sorry to hear you did not enjoy your stay whilst onsite,

However, from reviewing the CCTV footage both of the barrier and the office, you did not arrive until 17:20 which is after the office is unmanned and does state this on pitchup and no telephone call was made to the office around this time.

On arrival you did not attend reception to make us aware of your presence so we were unaware that you had arrived until seeing your motorhome parked up on the pitch the following day and unfortunately we did not see you on the Friday or Saturday either so were unable to provide you with the holiday pack which had up to date information in it.

The barrier code you were provided with is the correct code for the barrier for holidaymakers. We are unsure why this did not work for you on this occasion, but it is the correct code. If you had rung the 'Call' button it would have rung us and we could have let you in and welcomed you to the site.

We hope you will try us again in the future,

喜欢: The overall standard of the furnishings in the barn conversion.
The free upgrade.

不喜欢: How dark outside the barn was.
Spiral staircase felt unsafe.

向朋友推荐 再次前往

喜欢: The park was very nice the pools kept the kids happy and staff were friendly and helpful

向朋友推荐 再次前往

喜欢: Nice friendly site

向朋友推荐 再次前往

喜欢: Our pod was brilliant, so clean, tidy and had all the conveniences we needed- we particularly loved the bbq. The swimming pool was also lovely! The staff were so welcoming and helpful, and we would definitely stay here again!

不喜欢: Did not affect us but there was no wifi on site during our stay.

向朋友推荐 再次前往

喜欢: The modern look, comfortable and nice looking interior, lovely patio, all necessary equipment provided inc a bbq, play area for kids

不喜欢: A washing liquid would be a plus or perhaps we should have brought it.

No WiFi

向朋友推荐 再次前往

喜欢: Was made so welcome by reception can’t remember his name but he wa so helpful amd showed us to the pod and had a chat the pod it’s self was lovely and clean couldn’t. Fault the facilities at all had a great stay and will be back.

不喜欢: Nothing to dislike

向朋友推荐 再次前往

喜欢: Atmosphere
Friendliness
Facilities
Excellent food
Accommodation

向朋友推荐 再次前往

喜欢: Hospitality
Location
Facilities

向朋友推荐 再次前往