St Leonards Farm Caravan and Camping Park

Понравилось Really peaceful campsite with good facilities and great for children. Really nice people who work there too. Handy shops nearby as well. Really flat pitches makes it easy to setup.

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Понравилось Good location

Не понравилось Facilities

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Понравилось All good and 12 pm leave time is generous.
Flat pitches good.
Food vans good

Не понравилось Nothing

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Понравилось Great for kids

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Понравилось We had a really great stay at this campsite and would definitely recommend it. The location was excellent, the pitch was spacious and well maintained, and the whole campsite felt clean and organised.
The toilet facilities were very good and kept clean, and having drinking water taps conveniently located all around the campsite was a big plus.

Не понравилось The only small inconvenience for us was the 10:30pm cut-off for bringing cars into the campsite, which can be a little restrictive if you’re out exploring for the day and return late. However, they do provide alternative parking for guests arriving after 10:30pm, so there is still a solution.

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Понравилось Lovely peaceful stay and good location.
Clean facilities.

Не понравилось Nothing.

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Понравилось Lovely place

Не понравилось We were late arriving even tho we rang ahead to say traffic and roads closed off
The lady that saw us in was very abrupt and rude sayibg not ideal making us feel unwelcome and to be quiet when going through with caravan not to wake people up . It was 9.30pm and kids running around and people out side of the tents still.
Toilet and shower blocks locks were broken

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Понравилось Staff friendly, location good , enjoyed the fish and chips food van

Не понравилось The joint WC shower block always seemed to have a queue and could of been cleaned more regularly and the soap dispenser should of been topped up more frequently

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Понравилось great for a overnight stop nice small site

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Понравилось The location and the layout of the site.

Не понравилось Poor customer service. Our electric kettle broke, so I asked the lady at reception if I could borrow the kettle in the office to make some coffee. Her response was, “You cannot come into the office, and we don’t provide this service.” I found her response unnecessarily unhelpful and disappointing.

A few other things are worth mentioning. The chains on two swings were quite rusty and could probably do with being replaced. The toilets and showers could also benefit from a good clean. We also noticed that the water pressure was quite low, particularly in the showers. Hopefully these are things that can be looked at, as addressing them would make the overall experience much more enjoyable for guests.

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От менеджера: Thank you for your email and comments. We are investigating the matter and wonder if you were the customer using a domestic kettle on the campsite? A regular household kettle draws too much power which is why there are specific camping kettles available. We understand that you walked into the staff area and through the private staff only back door, rather than coming to reception the usual way. You will understand that for security and safety reasons, we cannot allow the general public access to staff only areas. In the circumstances our staff were quite right to politely deny access. This would be similar to just walking into a hotel kitchen or behind the bar in a pub. Water pressure can vary according to usage and times of day. The swings are checked daily and are in good working order and we have had no other complaints. Thank you again.