Roundoak Farm

Понравилось Our 2nd visit to Roundoak Farm, although this time it was brief as a 1 night stop over on our way home from a long drive from France.
As expected everything was wonderful, great communication on entry codes and where to park and the woods to walk the dogs through.
It is difficult this time of year (February) to find sites that are open so thank you to Norman and Ruth for being open 365 days a year.
We will return and bring our son and daughter in law in their VW as an anniversary gift.

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От менеджера: Hey!
correct review, correct rating.
Its so easy to please me and you have.
Can't wait to have you back!
Norman

Понравилось Great location. Lovely site. A warm welcome from the Campsite Manager. Access to a woodland walk from the site, perfect for the dogs.

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От менеджера: I was away must have been Garry you met.
I have had to teach him everything especially when it comes to customer relations - He comes from Newcastle you know!
Normally we can't understand a word he says so you did well if you understood his warm welcome!
Thanks for your review and rating, seems to work well when we do the reviews on arrival!
Norman

Понравилось We had a lovely stay. Staff are super friendly. The site had good facilities always clean. (Obviously no many people this time of year). It was great to see all the cows, chickens and other animals too. We would definitely go back.

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От менеджера: Thank you for your review. Taking into account the facilities open to you to look at our animals and enjoy this special place getting 8 out 10 is not acceptable to me.
Maybe I shall start to charge to look at the animals. I was away and according to my staff you were made welcome.
I think anybody reading this should think carefully about commenting and wanting to come back. It would have been better not to have commented. Scores have a real effect on our overall rating .
Norman

Понравилось We received a friendly welcome and were shown the site facilities, which were good if a bit unusual.
Our visit was in January and we were the only people there, but I can imagine in the summer the place is buzzing, with a community space for music, a forested area for cookouts and all the rare breed animals to view. It was beautifully peaceful and quiet.

Не понравилось We arrived early and the gate was shut. We tried calling all numbers with no success at all. A good loud pound on the horn brought someone to help but it was an anxious few minutes as we were blocking the lane.
The lane was very narrow and pot holed. Signing wasn’t great. We drove past it the first time. Thankfully we didn’t meet any other vehicles.
The two hard standing pitches were accessed via a narrow chicane between a metal post and a large boulder. Why? The grassy areas were waterlogged but manoeuvring without going on them was hard.

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От менеджера: We are a rural rare breeds farm.
Just look at our reviews your comments and rating are not acceptable.
We work really hard to maintain our high level of standards.
The gate washout because people like the security.
I recall you, you turned up as it was getting dark on a dismal winters day.
Maybe you need some more driving lessons and stick to the main roads.
Unbelievable.
Just as well you won't be back, not sure what damage you might do to my site!
Norman
Camp Commander!!!!!!!

Понравилось Beautiful spot to stay at, and an evening walk in the woods lit with fairy lights was magical. Owners were lovely and site was peaceful. The facilities were well equipped and clean

Не понравилось A little tricky to find (google maps aren't too helpful) but that can't be helped.

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От менеджера: Many thanks,
Hope to see you again soon.
Norman

Понравилось What a fantastic site ! And a very warm welcome with an interesting walk around showing us where everything was. Pitches are perfect size and are nice and level. We stayed over Xmas so it wasn’t busy but it must be fantastic in the warmer months especially if the ‘yard bar’is open. Must be a great social space. Information pack gives you a good insight into what the farm is doing for the survival of rare breeds. Definitely worth staying here.

Не понравилось Absolutely nothing

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От менеджера: Really great thank you.
If you liked us in December you won't be disappointed in thecsummer.
Norman

Понравилось Very peaceful. No background road noise. Went in my Campervan. Level pitches. Lovely fluffy (and muddy) chickens. But they give themselves a bath every morning in the pond 😊 Fairy lights walk around the wood. Good clean showers and washing up facilities. Will definitely return. Thank you

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От менеджера: Many thanks,
Appreciated,
Norman

Понравилось Beautiful, quiet setting with great facilities.
We loved meeting the cows, chickens and ducks. The barn and washing facilities were a real bonus. As was hearing the owls hooting at night and waking up to the pheasants visiting for breakfast.

The area is perfect for exploring. High Weald and Bewl Water were fantastic.

Highly recommended.

Не понравилось Nothing!

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От менеджера: Many thanks look forward to seeing you again.
Norman

Понравилось Space, surroundings, wood, staff help, walking live stock & enclosure of area.

Не понравилось Building work next door

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От менеджера: Thank you for your review and generous rating, very much appreciated.
The works adjacent was not building works.
The reservoir used by the adjacent fruit farm for water storage had problems with the banks and bun-ding crumbling - urgent remedial works was required.
The work is now complete.
Norman

Понравилось Everything

Не понравилось Nothing - very friendly owners and great facilities

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От менеджера: Can't wait to have you back,
Norman