Horam Manor Country Park

Понравилось: Nice friendly staff very helpful nothing to much trouble. Good sized pitches Toilet showers kept nice and clean

Не понравилось: Hand dryers not powerful enough

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От менеджера: Hi Rodger, Many thanks for taking the time to leave a review, glad you enjoyed your stay with us. We will look into updating the hand dryers. Hope to see you again! Cheers T&D and the team.

Понравилось: Everything from the warm & friendly welcome to the opening of the gates for us as we left and wave goodbye, come back soon! Beautifully kept, clean site with excellent facilities.

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От менеджера: Hi Janet. Many, many thanks for your kind review. We hope to see you back with us soon!! Cheers T&D and the Team

Понравилось: Reasonable sized level pitches. It was quiet and felt safe for the children to explore. Staff were very accommodating and friendly. Would definitely go there again.

Не понравилось: Nothing on this visit

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От менеджера: Hi Campers. Many thanks for your review. Glad we were able to accommodate your request re family grouping, and that the Park and staff performed well. Hope to see you again soon!! Cheers T&D and the Team

Понравилось: We had a great time, this was our first time camping as a family, so was a little bit nerve racking but all the staff made us feel very welcome and often asked if everything was ok! The children loved the play area they spent hours in there!

All the facilities were very clean

Не понравилось: Nothing to dislike!

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От менеджера: Hi Zoe. Many, many thanks for your lovely review. So glad your debut family camping went well! The staff work hard to ensure our guests have as good a stay with us as possible! We look forward to seeing you all back with us soon!! Cheers T&D and the Team

Понравилось: Very clean modern shower and toilet facilities. Well maintained site and friendly helpful staff.

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От менеджера: Hi Campers. many thanks for your review. We value each one!! Cheers. T&D & the Team

Понравилось: Perfect position near horam and the cuckoo trail, lovely lakes and friendly site staff.

Не понравилось: Ground unlevel so difficult to level the motorhome. No wifi, local cafe/bar restaurant nice but only open until 5pm

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От менеджера: Hi Neil. Many thanks for staying with us and for the review, we value them all!. It's always going to be challenging to find a good motorhome pitch (especially with electric) at such late notice prior to a Bank Holiday! Fortunately, we were able to move you to a more suitably level pitch. We do not promote wifi as available across the site, so assume that guests take that into account when booking with us. We do, however, find it hard to accept criticisms of the park for issues that the park has no control over; namely the opening hours of the adjacent cafe / bar. That's surely an issue to raise in a review on their website. Thanks again for the review, and we hope that we see you again with us soon! T&D and the Team

Понравилось: Warm welcome at check-in. Spacious hard standing pitch. Quiet site. Clean bathroom facilities.

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От менеджера: Hi Camper! Thanks for the kind review! We hope that you have many, many more trips away in your new van and we hope that we are included in any future itinerary!! Thanks again T&D and the Team

Понравилось: The team that run the site are so welcoming and friendly show an interest in how things are going with your trip definitely felt more guest than customer. The site very well maintained very good facilities available, spacious pitch very quite but only short distance to main road so great access, short walk (5 mins) to bus stop Tonbridge Wells to Eastbourne route. We had a lovely relaxing time.

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От менеджера: Hi Mick. Thank you so much for your detailed review. We are frequently asked about bus links close to / from the site so it's good to see a guest mention them! As a team, we're also very happy to hear that we are attentive to our guests without being intrusive. Glad you enjoyed your stay with us and we look forward to welcoming you back with us soon! Cheers T&D and the Team

Понравилось: Small accommodating park , clean shower block, co-op near by fishnchip shop close

Не понравилось: To many seasonal caravans who do not obey park rules, use dog not on lead etc

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От менеджера: Hi Campers. Thanks for reviewing our site. We always welcome honest reviews. They are how we gauge whether our performance and facilities are meeting expectation and requirement. Naturally, we are always disappointed when guests do not enjoy their stay with us, especially when they have visited within the previous 2 weeks and then re-book again so quickly. This tells us that the site was indeed somewhere you wanted to be. As always, we try to ensure our guests are enjoying their stay while they are with us with constant roving patrols. Unfortunately, unless guests report their disappointments to us, we cannot address their issues which is sadly the case here, though we were did amend both your bookings through Pitchup (after your bookings had been made) to place you in your preferred location close to the services rather than further away. To clarify though, none of our seasonal guests, who are required to follow the same park rules as our touring guests, have dogs. Thanks again for the review. T&D and the Team

Понравилось: Friendliness of site owners. Clean facilities and peaceful site at this time of year.

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От менеджера: Hi Campers. Many thanks for your lovely review. Hope to see you again soon!! Cheers T&D and the Team