Stampley Moss Farm

Понравилось It is exactly as described and was perfect for the overnight stop-over I needed. Clear directions to access the site, texted to me before arrival.

Не понравилось Facilities are limited but that was clear when booked, I didn’t need any anyway. The motorhome area is on quite a bit of a slope

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Понравилось Me and my son loved it and will 100% be back next year but for a few days longer next time and I like how you where just left alone to set tent up and have a fire and no problems what so ever

Не понравилось Nothing

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Понравилось Portaloo was a bonus and bins for rubbish close by. Couple tree swings for kids to play in was a nice touch and use of there fire pits. Also free wifi which came in handy as signal was to great

Не понравилось Nothing

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Понравилось A lovely quiet site , set back from the main road. Ended up with a pitch near a picnic bench which was a bonus , and lovely helpful owners. WiFi is a bonus
To the disrespectful group who are review bombing this place - admit you’re at fault and don’t drag this beautiful place down with you!

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Понравилось Nice quiet area and an easy taxi ride to the middle of Newcastle.

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Понравилось We liked that it was a basic site, loved seeing the dogs, the birds and peacock roaming around.

Не понравилось The toilet porta cabin was not exactly clean. But I am guessing that was others guests.

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Понравилось Nothing

Не понравилось The owner very rude. Booked here for the weekend with a few friends (on seperate bookings) nothing stating no groups allowed. We pitched up and had to move 3 of our tents as too close to a horse box accommodation (which was privately fenced off and no info on where to pitch up) water kept getting turned off. Porta loo was disgusting. Lady sent us all a text the minute we all vacated from the field complaining about how disgraceful we were. We were not too loud, dead quiet by 11pm. Said we left loads of rubbish when every bit of rubbish was put in the bin provided. Would not recommend this site at all

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От менеджера: Thank you for your review. I do, however, need to correct a number of points because your review does not accurately reflect what happened.

You state that you booked with “a few friends (on separate bookings)” and that there was “nothing stating no groups allowed”. That is actually at the heart of the issue I am now raising with Pitchup. You were not simply a few unrelated individual bookings who happened to arrive at the same time. You were a group of friends who had arranged to stay together across multiple separate bookings.
Seven tents & at least 21 humans ! Multiple fires excessive noise and creating an encampment right next to my glamping pod!
You cannot reasonably expect to effectively privately hire an entire pop-up camping field for your party simply by making separate bookings. Your £120 booking has ultimately cost me considerably more than that in repairs, clean-up and the loss of enjoyment experienced by other guests using the field.

The Horsebox is separate private accommodation, with its own fenced area, and is a significant investment. You were asked to move three of the 7 tents because they had been pitched too close to it. That was not unreasonable, nor was it an attempt to make your stay difficult. The Horsebox is not part of the camping field for guests to occupy or encroach upon. You chose to create an encampment around the tap and other users could not see it this is right on top of a glamping pod when they are in fact 2 acres which should’ve affected seven spread out tent not an encampment of 20 odd people

You say you were “dead quiet by 11pm”. I have received multiple complaints regarding noise worse that I’ve ever had in five years! The issue is the overall impact of a large group occupying the field together, including the use of multiple fires and the condition in which the field was left. We have picked up a whole trailer of greedy amount amounts of wood which we provide free of charge! Children’s shoes packaging empty cans and even two whole fire pits we have in fact picked up an entire trailer and quad bike full of mess this morning!

I also cannot agree with your statement that every bit of rubbish was put in the bin and that there was no problem. I have photographic evidence documenting the condition of the field after your departure, including debris and material associated with the fires and the use of cut timber from the site. The evidence speaks for itself.

You mention the toilet being disgusting. The toilet is a portable facility provided for a small pop-up camping field and is serviced according to its use. When a large group effectively occupies the field together, the level of demand placed on facilities is obviously very different from that created by genuinely independent bookings.

As for the water, this is a temporary camping facility and there can occasionally be interruptions. this was never raised by you and in No way of fault of ours we would never switch off the water as intention as you seem to be suggesting I appreciate that this may have been inconvenient, but it does not justify the suggestion that the entire stay was unacceptable.

Your statement that I texted you “the minute we all vacated” is actually correct. I contacted the group after you had left because that was when I could properly inspect the field and see the extent of the impact. And was approached by other Camper seeing the noise level was ranging from “colourful to absolutely disgusting” . It was not an arbitrary complaint made during your stay.

I am also disappointed by the description of me as “very rude”. I had to deal with the consequences of a large group booking that had presented itself through separate reservations, rather than being identifiable to me as one organised party in advance
Who appear to think they have privately booked my entire Home for their party of 7 tents and 20 odd people. I have a responsibility to protect the site, the Horsebox accommodation, the facilities and the experience of other paying guests. which is why you will not be invited back I look forward to you finding any other establishment that will allow you to commandeer a large encampment of multiple tens multiple adults and multiple children and have several live fires.

I am now raising this with Pitchup because I do not believe this situation is unique to my site. I cannot imagine many small campsite owners intending to accept what effectively becomes a private party booking of a seven-tent group, simply because the group has made multiple separate reservations.

The issue is not that you were friends staying at the same campsite. The issue is that multiple separate bookings can conceal the true size and nature of a group from the owner until they arrive, leaving the owner to deal with the consequences afterwards.

I am sorry you were unhappy with your stay, but I stand by the concerns I raised following your departure and by the evidence I have retained regarding the condition of the field.

Понравилось It was a quiet place to stand.

Не понравилось Very hard to find. Too expensive for having just a dirty pit latrine and a place for night.

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От менеджера: Thank you for your feedback. We are pleased that you found the site quiet, as this is one of the reasons many guests choose us.

We are, however, surprised by some of your comments. Every guest is sent extensive arrival instructions, including the postcode, detailed directions and a precise What3Words location, specifically to make finding the site as straightforward as possible. We therefore find it difficult to understand the comment that the site was “very hard to find”.

The site is clearly advertised as a simple, wild pop-up camping field, rather than a fully serviced campsite. The listing explains the facilities available, including the portable toilet, before guests book, so there should be no expectation of showers, toilet blocks or other conventional campsite facilities. Several photographs are provided of the hard standing you chose to book

We are also sorry to hear that you found the toilet unsuitable. It is cleaned and maintained regularly as possible and the truck was there that morning I’m sure you saw it.
Our aim is to provide a peaceful, simple and affordable place to stay in a natural setting. We appreciate that this style of camping which is merely a pop up 60 day field and very clearly described as such will not suit everyone, but we do try to make the nature of the site and the facilities available extremely clear before guests arrive.

Понравилось Very easy to get on and get pitched up with instructions sent to me before arrival...very quiet and peaceful would definitely recommend and will be returning ...i noticed a horse box conversion on site which I would love to do on a winters night ...thank you for a great 2 days and nights ....ps ....peacocks are beautiful and fearless so would take some chicken feed if you like things like that

Не понравилось Nothing

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Понравилось That we got a good pitch in the corner on the flat and we could have a fire

Не понравилось Nothing to do with camp site but other campers were drinking and being very loud into early hours and arguing. Also the toilet was absolutely disgusting. It was that bad I went to Halfords and bought my own on for my girls to use.

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