Billing Aquadrome

Понравилось: The size of site good size for children to play plenty of activities and variety of places to eat and drink, staff were lovely site clean and tidy

Не понравилось: That activities got booked very quickly and would recommend to book these in advance if going here

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От менеджера: Thank you for your kind words we’re so pleased you enjoyed your stay and that the site, facilities, and team left a great impression.

We’ve invested millions into the park to help families make the best memories together, and we’re committed to keeping everything looking its best. We have a large number of new bins arriving shortly, and our pitches are grass-cut weekly to maintain a clean and tidy environment.

We appreciate your note about activities booking quickly we recommend booking in advance, and we're always working to ensure there’s plenty for everyone to enjoy.

The photos you shared are brilliant thank you.

We hope to welcome you back again soon.

Понравилось: Value for money, great facilities, very clean, accommodating touring staff, kids activities are fantastic, on site Aqua Park adds to the experience

Не понравилось: Nothing

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От менеджера: What a number of fantastic comments thank you so much! Feedback like this truly motivates us to keep pushing forward and ensure we provide the very best experience for all our holiday guests and owners.

We also believe we offer great value for money and are working hard to improve the look of the park, with cleanliness as a top priority. We’re so excited, we’re even doing summer salts on the pitch field! It’s wonderful to hear you enjoyed our facilities, the accommodating touring staff, and that the children's’ activities and on-site Aqua Park added to your experience.

Thanks again for taking the time to share your thoughts. We look forward to welcoming you back soon.

Понравилось: The activities are excellent for the family

Не понравилось: Shower could do with somewhere to put ur clothes

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От менеджера: Thank you so much for your amazing feedback and excellent rating we just did a somersault into the pool with excitement!

We’re thrilled to hear you enjoyed the activities it’s always great to know families are making happy memories with us.

We’ve listened to your comment about the shower and completely agree having somewhere to place your clothing and belongings does make a difference. We’ve already got hooks on their way to us, so next time you visit, you’ll find that little extra touch waiting to make you smile.

Thanks again for taking the time to share your thoughts we look forward to welcoming you back soon.

Понравилось: Liked the site , pretty big , facilities not bad , nice hot showers ,kids enjoyed themselves, would return

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От менеджера: Thank you for your feedback we're so pleased to hear you enjoyed your stay!

We're glad the children had fun and that you found the site spacious with good facilities. It's always lovely to hear that guests would return!

We’re always looking to improve our facilities and have invested a lot into them recently, so it’s great to hear that our holiday guests are enjoying the results.

What did you enjoy the most, I wonder? We love hearing which parts of the stay stood out for our guests.

Thanks again, and we hope to welcome you back soon.

Понравилось: Pitched we're great very spacious entertainment and actives were amazing

Не понравилось: Bins were overly fully

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От менеджера: Thank you so much for your amazing review!

We always get really excited when we receive lovely feedback from our holiday guests it truly makes our day!

Regarding the bins, we completely agree with your comments. In fact, as I’m replying to you, a new stock of bins is already on its way to us!

Thanks again for taking the time to share your thoughts we really appreciate it.

Понравилось: Lots to do.fishing bars entertainment especially for kids lake assault course,crazy golf.everything is new.

Не понравилось: Toouch vehicle movement,from caravan and statics,needs to be sorted so cars must leave site once unloaded like centre parks.

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От менеджера: Thank you so much for your feedback we truly appreciate hearing from our guests as it helps us continue to improve. We’ve worked so hard to create a place where families can enjoy themselves, and it’s great to hear you found plenty of fun things to do!

The fishing is definitely a favourite for many of our visitors, with a variety of species like carp, pike, roach, perch, and bream to catch. I wonder what you managed to reel in during your stay?

We’re glad you enjoyed the bars, entertainment (especially for the children), the lake assault course, and crazy golf. A number of new things have been added for this season to keep everyone entertained.

Regarding vehicle movement, we completely understand your concern. While we do not have the land to accommodate cars outside the park, we are always looking at options to improve the situation.

Thanks again for your valuable comments. We hope to welcome you back soon for another fantastic stay.

Понравилось: The space , my children loved the bmx track .
Plenty of things to entertain children ( unfortunately we wasn’t there for that ) could easily spend a week there as so much to do

Не понравилось: The shower cubicle s was poorly ventilated so the spaces in the cubicles where you hang your clothes was very wet leaving you with wet clothes
1 toilet waste area having to queue

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От менеджера: Thank you so much for sharing your thoughts with us. It’s wonderful to hear that your children loved the pump track and that you found plenty to keep everyone entertained we agree, you could easily spend a week here in fact make it 2 weeks next time!

I completely understand how frustrating it must have been to have your clothes getting wet in the shower cubicles. To help with this, we have a delivery of hooks on the way to the park very soon, which will make a big difference in keeping clothes dry and adding convenience during your next visit.

Regarding the toilet waste area and the queues, we completely agree that this isn’t ideal. We are planning to add a second waste pipe as part of our future development to help ease this issue and improve the overall experience.

Thank you again for your honest feedback it really helps us improve and make the park even better for families like yours.

Понравилось: Entertainment for young kids lots to do for the older kids

Не понравилось: Showers only on for 15 seconds absolutely ridiculous and very annoying they were cold n shower cubicle too small no where to put your things except on the floor which then got wet . Touring pitches have no lights anywhere making it a accident waiting to happen

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От менеджера: Thank you for sharing your feedback with us. We completely agree that having somewhere to place your clothing in the showers is important, which is why we have a large delivery of hooks on their way to the park hopefully adding that little extra convenience for your next visit.

Regarding the cold showers, we are actively looking into this as we want to ensure no one has a chilly experience unless they choose to! That would spoil anyone’s day, and we’re sorry for the inconvenience.

We listen carefully to all feedback and act where we are able to make improvements. We’ve invested millions into the park to maintain the safety and wellbeing of all our holiday guests and owners, and we are continuing to implement further improvements. We recognise the importance of lighting on the touring pitches and are currently working on enhancing this to ensure everyone feels safe and comfortable.

Thank you again for your honest comments they help us improve and provide the best possible experience for everyone.

Понравилось: Shows at the club house were included and ok

Не понравилось: Where do I start.
The pitch I reserved and paid for was in use to which I was told - pick any pitch we have 370 here and I can’t police them all. In fairness this isn’t a big deal I still had the electric hook up I paid for.

The site itself is swarming with tramps that are mostly drunk pre 11am. First day on the train ride there and a guy is so drunk at breakfast time that he was kicked off causing all kinds of fuss in front of the kids.

Facilities claim they have been cleanliness checked, unless that was done by a blind person who can’t smell, I beg to differ.

Our children’s bikes were stolen from the bike rack amount many others

Generally felt unsafe and had to lock my motorhome door at night which I have never done. Plus the ball ache of not even being able to leave your bbq outside when you leave your motorhome in case of theft.

Cars going 20/30 miles per hour across the site


Overall dump and I won’t be returning.

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От менеджера: Thank you for taking the time to share your feedback. While I’m glad to hear you enjoyed the shows at the clubhouse, I’m truly sorry to learn about the other issues you experienced during your stay. That’s certainly not the experience we want for any of our guests.

Please know that your safety and comfort are our top priorities. We have a zero tolerance policy for antisocial behaviour, and our Welcome Teams are always here to support and protect our owners and holiday guests. I’m very sorry if you felt unsafe that’s never acceptable.

About the vehicle speeds on site, we encourage everyone to drive at 5 mph or less to keep everyone safe. We’re currently working hard on a range of improvements, including installing more signage to help remind drivers and make the park safer for all.

I completely understand your frustration about the cleanliness concerns and the theft of your children’s bikes. We take these matters seriously and are already investigating these issues to ensure we improve going forward.

If you’re open to it, I would welcome the chance to speak with you personally to understand more about your experience and see how we can make things right. Please feel free to reach out via email.

Thank you again for your honest feedback. We hope you might consider giving us another chance in the future, so we can provide you with the safe and enjoyable holiday you deserve.

Понравилось: Nice big pitches
Park it and set it up
Nice showers
Good venue

Не понравилось: Could do with more bin areas, but only a short walk from our pitch
No shop currently on site even though it's on the site maps

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От менеджера: Thank you so much for your feedback we really appreciate you taking the time to share your thoughts.

You'll be glad to learn that we're already ahead of you on the bins a large order has been placed and is actually on its way to us as I write this! You'll soon see new bins positioned throughout the park.

We also completely agree with your comments about having an on-park shop. I'm happy to let you know it's in the final stages of setup and will be opening very soon. You'll be able to pick up essentials like bread and milk, among many other handy items.

Thanks again for your valuable feedback it's great to hear from guests who care about the park as much as we do!