Berrends Farm Caravan and Camp Site

Понравилось: A nice level site with facilities as described. We enjoyed a quiet and peaceful night there. Very convenient for the M50.

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Понравилось: Quiet rural campsite with good facilities. Easy check in. Very good value for money.

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Понравилось: Peaceful, very clean, facilities just what we needed.

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Понравилось: Countryside, convenience To M50 and M5.

Не понравилось: Too few showers and toilets for amount of pitches, not very clean.

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От менеджера: Were you at Berrends Farm ?

Понравилось: Open pitch, helped find a spot by the owner. Quiet and peaceful campsite. Toilets/Showers/washing up facilities are okay
Great recycling points
Late check in and check out
So close to many local pubs and very close to the Malvern hills for a great walk
Great price per night

Не понравилось: Toilets/showers/washing up area wasn’t super clean but still ok to use.
No toilet roll left or soap in toilets
Bins were overflowing

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От менеджера: Thanks for your booking. Much appreciated.

Thanks for your comments. If there is ever an issue and as the signs say please report and action will be taken.

The weekend just gone was the busiest weekend for many many months. It was very much a shock how busy it was

best wishes

Peter

Понравилось: Lovely site, clean, quiet and relaxing.
Public areas cleaned regularly.

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От менеджера: Thanks for choosing our site. Thanks for review.

Hope to see you again.

Best wishes

Peter

Понравилось: Location suited us and the campsite was quiet.

Не понравилось: The field we pitched in was covered in animal droppings, a walk to the toilet was like a game of hop scotch . Not enough toilets / showers for the amount of campers and they were dated and inadequate.
Cleanliness generally throughout the site was poor.

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От менеджера: So pleased you are the absolute minority.

If you had any issues you could have rung me.

It's strikes me you should put you hand in your pocket and stay in a hotel. Rather than that you go budget and stay on a livestock farm.

I will put you on the list to be blocked.

Понравилось: Quiet well kept field with electric hookup, plenty of room between pitches, great location, Malvern Hills and riverside villages within 10-15mins drive

Не понравилось: Washroom facilities basic, but more importantly poor unclean condition. OK if you're in a motorhome or caravan abd happy to use own bathroom but otherwise disappointing.

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От менеджера: We didn't have anyone make any contact with respect any issues.

It's a shame people prefer to suffer then complain after.

We will try harder.!!

PLEASE folks if you come tell US if there are any issues

Thanks

Понравилось: Countryside and food location

Не понравилось: No hot water for showers or washing up for 2 days, had to take cold showers.
Bathrooms are very outdated no hand soap, mirrors or sanitary bins.
Showers have no way to clean down afterwards so always dirty
Expensive for what you get

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От менеджера: Dear anonymous

There are signs if any problems please report. We had no reports whats so ever.

There are 3 mops outside shower blocks fir use.

Понравилось: Peaceful site, easy to find

Не понравилось: Outside washing up facilities

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От менеджера: I have to comment on your review:-

We don't provide accomadation we provide a mown pitch of grass for you to bring your accomadation to.

Customer service if you had something you needed assistance with we would have been delighted to assist if we could.

WiFi if you had searched for WiFi and entered you email address ( no password) you would have had free high speed WiFi


We are curious that you have said you would recommend Berrends and in fact would come back. It makes me have to ask the question WHY if we got so much wrong.