Lemonford Caravan Park

Gostou: Lots of places accessible from Lemonford, for us, notably Dartmoor.

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Gostou: It’s very close to penny well farm, just a 10 minute drive. Close to supermarkets. Plenty of water taps and electric stations all around. The picnic tablets were a plus. Plenty of space, nobody is crowed, the camping field was very good. Friendly residents in the park who were happy to help.

Não gostou: Plenty of toilets but sadly only one shower and being a family of 5 girls showering did turn into a bit of a long event. Shower could also do with a little bit of upgrading.

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Gostou: This was our 2nd time camping and it was so easy to get there, easy to get onto our pitch that we got told if the grass was too muddy still after the down poor we was aloud to go anywhere that was safe enough to sleep that night, my children were safe in the park and we didn't have to worry about them at all. Easy access to toilets, washing up areas and had baby changing area, we had some trouble with someone on a quad bike but we called up the manager and within 10 minutes he was off it and not allowed on again as there's a policy for no motorbikes quad bikes or anything that can halm the people staying there. All had 5 mile an hour signs too. Walking access to the fields near by so you don't have to stay on the pitch.

Não gostou: No dislikes at all

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Gostou: Toilet facilities and disabled facilities. Very clean and well kept. Helpful staff without being imposing.

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Gostou: location is handy for a trip to the Moors

Não gostou: No check-in given just a number to call and told to park wherever with no guidance on navigating the site or where the facilities where or wifi code etc. No number was given for out-of-hours things like complaining about the party happening right across from us that went on till 5 am. No one seemed to be taking any notice and we were kept up all night by what looked to be long term 'guests'! The toilets were old but clean enough however the toilet waste point was blocked and the site was looking very unlooked after.

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Gostou: Not much

Não gostou: Whilst we notified of time of arrival when booking. Nobody at reception when we arrived. Waited a while and then rang and was told someone would be with us shortly. We were then told we would have to wait as cars needed to be moved from our pitch. Waited another 45 minutes to be taken to the pitch which still had a parked car on it and had to wait again, as the man had to sort his dogs out!. Advised that due to the weather the pitch was a 'bit moggy' on the edge. But totally wet and muddy. Couldn't put an awning up. Supposed to be a hard stand but looked more like an old gravel pitch that lacked much gravel and needed re-doing. Shower room had no lock on it, had to use disabled shower.

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Gostou: Very friendly, a bit compact but that was only because people staying in tents couldn’t park their cars next to them because the ground was too wet, but any other time it would be fine, very quiet

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Gostou: The staff on site were doing an excellent job at trying to cope with all the extra arrivals & could not be faulted especially Kelly.

Não gostou: The picture of the hardstanding pitch on pitch up & unlimited space does not exist we was put on a end of row stone covered pitch in a boggy field. On the first night my car got stuck in the mud & a fellow camper had to pull me out also the electric went of at about 10pm just on the field we was in due to the amount of campers using it, we were told an emergency electrician had been called but when we woke at 8am it was still off, a fellow camper was an electrician & had to sort the issue out, the electric went off a few times during our stay, the the sanitary area for emptying dirty water was blocked and overflowing.

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Gostou: We had to book this as a last minute booking as our site cancelled on us

Não gostou: Upon arrival the staff said that somebody was parked on our pitch and she couldn’t move them. We waited and still no luck. We ended up sharing somebody else’s pitch and was offered no compensation for this. The site was packed, you couldn’t get to the children’s play area as people had camped right infront of it. It constantly stank of weed throughout the night and again in the morning. The toilets were just simply disgusting. They had no sanitary bins in, mould everywhere, no toilet rolls and the hand dryer blew out cold air. We quickly packed up and left as soon as we could.

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Gostou: Regularly cleaned staff were friendly had everything you needed. Shop was bear but ok

Não gostou: Check in was very lacking. Wasn’t given any info or the code for the gate which was closed early and no answer on the emergency line straight to voicemail. Had issues with the power one night. No communication from staff. Would have been nice to have had a message back when notifying them of the issue. Power went out at 10pm not returned till 11am following day. Made for a very cold night. Not good for disabled campers. Staff were made aware of disabilities. Definitely could f been handled better

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