Pointer Farm Campsite

Gostou: Lovely, clean and quiet site. One of our regular weekend get aways. WiFi on site, shower/toilet block always clean.

Não gostou: Nothing

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Gostou: Quiet site, clean toilets

Não gostou: Long grass which they say is to stop cars from turning the field into a bog and i have never been asked to move my car from the tent to the car park to save the grass they say, so, leave the grass long to save the field from car damage and then ban cars, there making it up as they go along.

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Do gestor: We were genuinely disappointed to read your review and particularly surprised by the 6/10 rating, given that no concerns or issues were raised with us during your stay. We make a point of being available and approachable on-site, and it’s disheartening not to be given the chance to resolve any problems at the time.

We had a significant amount of rain the week prior to your visit, and our policy of restricting vehicles on the field unless absolutely necessary is in place precisely to preserve the ground for all guests. This approach has worked well to keep the site clean, safe, and enjoyable – particularly in wet conditions.

What we find most disappointing is receiving a low rating without context or communication. Reviews have a real impact, especially for small sites like ours, where a huge amount of work goes on behind the scenes, often for modest return. Feedback is welcome and valuable, but fairness matters – and it’s only fair to raise concerns when they occur, giving us the opportunity to address them.

We ask that future guests consider the effect their words can have on small, independent businesses and take a moment to speak with us if anything isn’t right. We're here to help – but we can only do that if we're told.

Gostou: Quietly tucked away making for a peaceful stay

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Gostou: Good space

Não gostou: Not much there x

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Gostou: Quiet. Large pitches . Field which we could let the dogs run .

Não gostou: Not much on the area. Could do with a bit of TLC

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Do gestor: We’re genuinely disappointed to read your review, particularly the 1/10 rating for customer service. This feels very unfair, especially as no issues or concerns were raised with us during your stay. We always make ourselves available to help and are more than happy to resolve any problems if given the chance. In your case, we simply allowed you to enjoy your break in peace – including walking your dogs – as many guests prefer.
We are a small, peaceful working farm campsite, not a commercial holiday park, and we work extremely hard to provide a clean, quiet, and welcoming environment. Our flat-rate pricing includes heated showers, clean facilities, free Wi-Fi, and electricity – with absolutely no hidden costs.
What’s most disheartening is when small, family-run sites like ours receive low ratings without context or communication. There is a huge amount of work involved behind the scenes to keep places like this running – often for very little reward – and reviews like this can be deeply discouraging. Sadly, this is one of the reasons many small campsites are closing down across the country.
We always welcome fair and honest feedback, but we also ask that guests consider the impact of their words, and the importance of raising any issues during their stay so we have a chance to put things right.

Gostou: Clean facilities - didn't get to use the showers or dish washing station as our tent turned out to be ruined and we needed to leave, hubby and daughter stayed one night so they could put the tent down safely. But they looked really good.
Electric hook up worked straight away and right on the pitch with water.
Great communication
Pitch was pretty level
Large bin on existing the site which is very useful.
Good sized car park.
The sound of the cows in the shed was a highlight for me, I love cows!
Will be back once we have rectified our tent situation 🙂
Only 20 minutes from Blackpool's coastline

Não gostou: I think the price was a little high.
£20 for an extra child who was 4. Just seemed a bit much, but we were desperate to take the kids camping not to far from home so bit the bullet.

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Gostou: Quiet, small site with the basic facilities you need and surrounded by fields and farms. Washing and showering facilities all perfectly adequate. Straightforward and simple arrival instructions, but be aware there is no reception or any obvious onsite presence. That said, we did have a query about the electric hook up and were helped immediately over the phone.

Não gostou: Doesn't just apply to this site, but 10am departure is a stretch. Doesn't give much time to get breakfast sorted, showered and get the tent and all belongings sorted and packed up, particularly when travelling with young children (there was no mention anywhere of the possibility of later departure). I think this seems to be a general legacy of COVID era hospitality which really now needs to stop. We had to end our stay a day early anyhow due to very strong winds, which obviously is no fault of the site!

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Gostou: Had such a lovely time at this site very large fairly level pitch lovely clean facilities and beautiful views. You're given a code for the barrier and allocated a pitch very easy no fuss at all. There is a working farm next door with lots of cows and wow!! They can be a bit noisy lol but we loved it right in the middle of nature fantastic.

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Gostou: Big wide pitch

Não gostou: Steel post on the entrance of the road

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Gostou: Lovely quiet site. Shower block clean and warm.
Surrounding area was lovely.

Não gostou: Nothing to dislike. Will be on our list to visit again.

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