Loch Katrine Eco Lodges

Polubione Facilities were fantastic and just what we needed, stunning views, great walking routes, a well-needed break from busy city life
Bed was nice and cosy, with plenty of space to stretch out
Staff were helpful whenever we needed help
Tour guides and ferrymen were great and spoke very lovingly of the loch and its incredible history
Wifi was limited, but I'd say that was a positive so you couldn't be distracted by work emails when enjoying such a beautiful location

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Polubione The view was lovely, it was very peaceful.

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Polubione The view and surroundings were absolutely breathtaking. There are numerous walks/ hikes to do from the venue itself, which is lovely if you don’t want to drive too much. Each eco cabin has its own dedicated bathroom (just outside the eco cabins), which is very convenient.

Niepolubione It felt like the staff had forgotten that we were coming. When we arrived (between 16:00 and 17:00 as stipulated), our eco cabin door was standing wide open. We did not have a welcome pack so had to walk back to reception to ask for the WiFi details (we later found the “welcome pack” stuffed between the counter and microwave with old, dried wet wipes in between the pages). Our barbecue that we’d pre-booked was dirty and very greasy, and they didn’t give us a lighter or any other barbecue equipment (we saw that other cabins who also had the barbecues had these). There was a massive spider and spiderwebs in one of the glasses that had clearly been in there for a while (so it definitely would have been there when the cleaner was in). All in all just a very disappointing experience which is a shame as the location is so lovely.

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Polubione Loved Loch Katrine Lodge. Perfect for the two of us. Well equipped and good size towels! En suite was a good size. Scenery spectacular.

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Polubione Absolutely beautiful surroundings, quiet, no traffic. Well equipped lodges. Cafe and shop on site.

Niepolubione N/A

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Polubione Prachtige locatie! Wij kwamen 's avonds aan en het was zo heerlijk rustig en stil. De pod is super sfeervol ingericht en de bedden heel goed. De bergen weerspiegelden in het meer, wij hebben enorm genoten en komen zeker terug!

Niepolubione Het hor van de deur was kapot, met de muggen was dit niet zo handig. de deur moest dichtblijven en daardoor werd het erg warm binnen.

De boekingsvoorwaarden waren helaas niet heel flexibel. Door een storm was de route van onze reis veranderd maar we konden de boekingen niet meer annuleren. Achteraf zijn we gelukkig toch nog 1 nachtje geweest en daar hebben we enorm van genoten!

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Polubione Pod was clean and tidy. Beautiful location. Delicious food from the cafe.

Niepolubione Midge screen broken on front door, very uncomfortable in hot weather as couldn't open the door for cool air. Fan was on constantly. Parking spaces needed to more clear as sign on our space was broken and left next to fence. Consequently someone else parked in our space.

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Polubione Location

Niepolubione Booked an Echo Lodge on the provision that there would be 1 or 2 but no more than 2 steps to gain access. Daughter is a wheelchair user but can manager 1 or 2 steps. Assured that there are only 1 or 2 steps to gain access, but the lodge was not wheelchair accessible. I did not need wheelchair accessible as long as there were only 1 or 2 steps.
Arrived to a broken key in the lock which took 2 hrs to resolve.
There were four steps, split level decking and the first two steps were broken, slanted forward and off to one side. The first two steps were nearly two feet in height.
Told there were no other pods available to move to.
The pod was the only one on site with four steps, split level decking and height of the steps to that level. Staff member stated “well what do you want me to do about it? It’s not like I walk to the lodges and count the steps, can’t you sleep in your van in the car park? “ this was the same staff member that made the booking over the phone. I stated that I have an awning to store equipment and was told I can not use the awning, to try camping in the park. I stated I do not have a permit to camp in the park, staff member stated that the rangers would probably move us on them.
Left with no where to go or to stay with a disabled 12yr old child.
The more I have thought on this the more upset that I am. The absolute disregard for the safety and wellbeing of a customer that paid to stay in an accommodation, did their due diligence to ensure it was suitable for our needs to be told to sleep in the car park is disgraceful.
Refused to refund as we were told the pod was not wheelchair accessible, I reiterated multiple times that the issue was the steps and the height of them which was fully discussed at the time of booking. (Apparently wheelchair user are all confined to the wheelchair and unable to walk at all)
Dog excrement everywhere.
There is little to no privacy as the public path runs directly in front of the pods.

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Polubione Accommodation in a great location and was warm and comfortable. The loch itself is fabulous!!

Niepolubione Lack of a cooking ring and the midges were horrific!!

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Polubione Really nice clean lodge in a beautiful location. Only gripe was lack of a cooking hob. Otherwise had a wonderful two days. Midges were really bad though so come equippped. Overall we loved it and the boat trip was fab.

Niepolubione Lack of cooking hob though there is a microwave.

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