Vauxhall Holiday Park

Polubione: It was very clean and the staff were extremely friendly and helpful it was a terrific few days

Niepolubione: There was nothing to dislike

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Polubione: Entertainment was fantastic
Staff friendly, lovely lady on reception Friday evening 13/9/24
Young girl doing activity Den worked her socks off covering for someone’s mistakes. Pitches are great

Niepolubione: Toilet blocks could be cleaned more often. Nearly didn’t get an activity due to someone’s mistake, was told the activity wasn’t on.
Food is so expensive for what little you get in takeaways and just expensive in restaurant

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Polubione: Camp was nice, reception staff couldn't do enough. Site had everything, great pool, big entertainment venue, crazy golf. Big entertainment venture for kids. We've already booked for next year and looking forward to it.

Niepolubione: Our pitch was just a little too close to main road and were unfortunate enough to have road works right by side of camp.

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Polubione: Quiet location
Close to site facilities

Polecane znajomym Odwiedź ponownie

Od administratora: Hi, Thanks for the great review. Our team works hard to ensure all guests have an enjoyable experience, so we're delighted to hear we met your expectations. We look forward to hopefully welcoming you back in future. ^AB

Polubione: Food was good that’s all

Niepolubione: Camping pitch was all mud when we got there hardly any grass, toilets had people pubes with shit on wall, showers were filthy and black. Play area needed fixing, zip wire was all wobbly an accident waiting to happen. A lot of waiting around for the pool with people getting really impatient, swimming pool cubicles smelt like urine, nappy bins over flowing literally stunk. Staff eating ice cream in swimming pool while everyone waiting impatiently! Very dated and needs upgrading, disappointed won’t be returning again. Fell down stairs in swimming pool really bruised my knee and life guards looking at me not said a word to see if I was okay! Could not get any wifi

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Polubione: The entertainment was brilliant lots of things to do the pool was amazing my 9 and 7 year old loved the slides and the outdoor pool was brilliant for my 3 year old. Security was always friendly and helpful. The pitches were nice and spacey and clean. Only down side and why I gave 4* is the touring showers they wasn’t clean or well kept the showers are very low I’m only 5ft 4 and I had to bend down to wash properly and had quite big gaps when the door is shut.

Niepolubione: The touring showers. Very unkept and dated

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Polubione: Loved the site it was full of entertainment

Niepolubione: The toilets was always flooded and dangerous all day I'm sure they was only maintained once a day

Polecane znajomym Odwiedź ponownie

Od administratora: Hi, thanks for taking the time to leave your review. We're pleased you enjoyed your recent holiday at Vauxhall. I will share your comments regarding the facilities with our Touring Manager and ask that they investigate this further. We hope to see you again in future. ^AB

Polubione: Directions to the park were very straight forward. Booking in was quick and easy. Pitch size was more than enough. Venue location was within walking distance and catered for all ages. Great bus service right outside the park.

Niepolubione: Locating of pitch was not easy to find. Markings on the floor not great to follow. Road in and out full of pot holes. Shower block was disgusting Worse I’ve ever used. Never see the cleaner at all over my 5 day stay. Could do with knocking down and rebuilding. Venue toilet all tho they have been upgraded most toilet seat we’re hanging off.

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Od administratora: Hi Lisa, thanks for taking the time to leave your review. We're very sorry you didn't enjoy your recent stay at Vauxhall, this certainly isn't the experience we wanted you to have. I hope you were able to raise any concerns with our dedicated Guest Experience Team in Reception, so that they could look to try and resolve these issues during your time with us. I will also take the time to share your review with the relevant teams you've provided feedback for, so that we can work to make improvements. We'd like to have the opportunity to welcome you back to another of holiday parks in the future, where we hope to restore your faith. ^AB

Polubione: Alles prima
Vielen Dank 😊
Sehr gutes Unterhaltungprogramm
5 Sterne

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Polubione: Wasn’t pleased with anything tbh

Niepolubione: Pitch was full of rubbish and it took me 3 times to go to reception to report it before someone actually came and cleared up, also was other peoples cars parked on my pitch. And Friday night we reported a smell of cannabis coming from over the way and this continued to be smelt all of our stay till we came away this morning. Security never dealt with it .

Polecane znajomym Odwiedź ponownie

Od administratora: Hi Anthony, thanks for taking the time to leave your review. We're very sorry you didn't enjoy your recent stay at Vauxhall, this certainly isn't the experience we wanted you to have. I hope you were able to raise any concerns with our dedicated Guest Experience Team in Reception, so that they could look to try and resolve these issues during your time with us. I will also take the time to share your review with the relevant teams you've provided feedback for, so that we can work to make improvements. We'd like to have the opportunity to welcome you back to another of holiday parks in the future, where we hope to restore your faith. ^AB