Lower Hyde Holiday Park

Mi è piaciuto Location was great shanklin was a lovely area with lots to do around the island. Club house was great and loads of space

Non mi è piaciuto Asked to be next the toilet block as I’m disabled and was told wasn’t available and was put on the other side of the site even tho there wasn’t anyone on site the whole time we was there. Rain was terrible and the pitch was very poor with mud and rain destroying our pitch and equipment ended up leaving a day earlier due to this

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Mi è piaciuto We thought the toilets and showers were clean and tidy, staff were friendly and helpful definitely stay there again,we felt safe and comfortable

Non mi è piaciuto The shop on site to buy essentials was expensive considering you have a lidle next door thought prices could of been price matched

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Mi è piaciuto Plenty to do. Attractive campsite setting. Good location. Large, level and well placed pitches. Entertainment and arcades were good.

Non mi è piaciuto Cleanliness of shower & toilet area was poor. The mens and the womens areas looked like they needed a deep clean. It was not pleasant to use. The floor was dirty, lime scale was abundant and there was hair on the walls.

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Dal gestore: HI Kelly,

Thank you for taking the time to leave a review of your recent stay.

We truly value your feedback, as it helps us identify opportunities to improve and continually enhance the experience we provide for all our guests. Your comments will be shared with the resort today. ^JC

Mi è piaciuto Plenty of pitching area lovely area.

Non mi è piaciuto Bit far to showers/toilets

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Dal gestore: Hi Mark,

Thanks for the great review!

We hope to see you again soon. ^SR

Mi è piaciuto Spacious pitches are because it was quiet we were allowed to move pitches to one that suited.

Non mi è piaciuto The toilet block let the site down. It was not cleaned properly for the week we stayed

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Dal gestore: Hi Francesca,

Thank you for your review and for staying with us in May. We’re pleased to hear the team were able to help you move to a pitch that better suited your needs and that you enjoyed the extra space during your stay.

We’re very sorry to hear the cleanliness of the toilet block did not meet expectations. This is certainly not the standard we aim to provide, and your comments will be passed on to our park team so this can be reviewed and improved.

We appreciate your feedback and hope to welcome you back again in the future. ^EC

Mi è piaciuto Spacious pitches, friendly staff, good facilities.
great location.

Non mi è piaciuto sticky tables in restaurant but reasonably priced

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Dal gestore: Hi there,

Thank you for your honest feedback.

We hope to be able to welcome you back in the future. ^SR

Mi è piaciuto It was really quiet so we had loads of space, and there were 2 swings by the block which the kids loved and saved us going to the big park every time, great location for getting into Shanklin and to the beach. Shops nearby. Plenty of facilities on site, was just a shame the swimming was closed as that was a big reason we booked here, but we were allowed to use the pool on the site next door. Luckily we had great weather so it wasn't too bad having to walk 20 mins to get there.

Non mi è piaciuto Showers and toilets weren't always the cleanest, but they were fine - we've certainly had worse. Main issue was that the swimming pools were shut and we only found out just before we were due to go so there wasn't anything we could do about it. I also felt like site WiFi was advertised when I booked, but actually you had to pay a daily fee if you wanted to sign in, and it was very limited, we ended up just using data and hot-spot.

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Dal gestore: Hi there,

Thank you for taking the time to share your honest feedback with us.

We hope overall you have been able to enjoy your stay with us and we are able to welcome you back in the future. ^SR

Mi è piaciuto Nothing
we were meant to stay for 2 nights left after 1 very quickly
were also booked into Nodes point but didnt go either.

Non mi è piaciuto Sticky Floors, grubby tables in bar area.
Place not clean.
Toilet/shower blocks dirty

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Dal gestore: Good evening,

Thank you for sharing your feedback, Susan.

We’re truly sorry to hear that your stay was not up to expectations. Cleanliness is a top priority for us, and we sincerely apologise for the sticky floors and the condition of the bar tables you encountered. This feedback has been shared with our cleaning and maintenance teams to ensure improvements are made.

We understand your decision to leave early, and we're genuinely sorry we didn’t have the opportunity to meet your expectations during your visit. If you do decide to give us another chance in the future, we would love to ensure you have a much more enjoyable stay.

Thank you again for your valuable comments. ^EC

Mi è piaciuto Fantastic site including clubhouse passes with good touring pitches and warm welcome at reception and brilliant warden with great knowledge

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Dal gestore: Hi Louis,

Thanks for the great review!

We hope to see you again soon. ^SR

Mi è piaciuto On arrival we were given the option of pitches which was very nice.
The campsite steward (I think his name was Nigel) was incredibly helpful and friendly. Gave us some excellent information on the island and where to visit, even provided us with some brochures on different attractions. Showers were hot, clean, functional. Facilities in bar and restaurant were good.

Non mi è piaciuto Both pools were out of action. One due to season and the other for maintenance, could use the sister location for pool but we arrived in a campervan and didnt want to keep apcking everything up and down just to use the pool. Wifi was extremely expensive and the free one was non existent.

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Dal gestore: Hi Kelly,

Thank you for the great review! We're so glad to hear that you had an overall good holiday experience with us.

We truly value your feedback, as it helps us identify opportunities to improve and continually enhance the experience we provide for all our guests. ^JC