Camping de Thoissey - Val de Saône

A aimé Les emplacements libres, l'ombre partout dans le domaine, l'accès à ma piscine, le calme du camping.

N'a pas aimé De passage qu'une seule nuit dommage!

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Bonjour Stéphanie
,
Un grand merci pour votre commentaire !

Nous sommes ravis que votre séjour au camping ait été à la hauteur de vos attentes. Votre satisfaction nous encourage à nous améliorer davantage.
Nous vous encourageons à parler de votre expérience à votre entourage.

Au plaisir de vous revoir au camping.
Cordialement,

L'équipe du camping.

A aimé The place by the river is really nice close to the motorway so good overnight stop

N'a pas aimé There was a lot of looked a lot like young men living there and working nearby as a big amount of mini buses and cars full dep at 6am and returned at 4 pm lots of noise till early hours this may be only at this time of year

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Hello Mark,

Thank you very much for your feedback, we are very happy to hear that you enjoyed your holiday with us.
We are sorry for the inconvenience of the noise during your stay. In fact, we have a group of workers this end of august for the wine. We will talk to them to remind that the campsite has to be quiet before 7am, don't hesitate to come directly at the reception so we can solve the problem faster.

We hope to have the pleasure of welcoming you back for an even more enjoyable stay !

The Camping Team

A aimé Aimé

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Bonjour,

Merci d'avoir pris le temps de nous laisser un avis. Nous somme ravis que vous ayez passé un agréable séjour chez nous et que vous ayez notifié la propreté de nos sanitaires ainsi que notre accueil.

Nous espérons vous revoir très bientôt.

L'équipe du camping.

A aimé De plaatsen. Grote plekken

N'a pas aimé Elektriciteit. Heel ver van de plekken. Nergens wc papier. In deze tijd beetje gek

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Hello,

Thank you very much for your feedback.
We are sorry that the distance of the electrical connections caused you inconvenience during your stay. Your comments are very relevant and we will take them into account in order to improve the experience of our campers.

We hope to have the pleasure of welcoming you back for an even more enjoyable stay.

The Camping Team

A aimé Ambiente fresco con molti alberi

N'a pas aimé - staff poco accogliente
- buon livello di inglese alla reception, piuttosto basso al ristorante e al bar
- orari di apertura della piscina troppo limitati
- regole di accesso alla piscina assurde (ammessi solo slip da bagno, ma non shorts da bagno)
- no carta igienica nei bagni
- no sapone nei bagni
- zona di ricarica acque pulite piuttosto scomoda

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Hello,

Thank you for sharing your experience and for enjoying the green surroundings of our campsite.

We are sincerely sorry that certain aspects of your stay did not meet your expectations. We take your comments very seriously. We will study them carefully in order to improve the comfort and satisfaction of our visitors.

We hope to have the opportunity to welcome you back and offer you a more pleasant and seamless experience.

The Campsite Team

A aimé Wouldn't choose to stay here again.

N'a pas aimé Bathroom facilities weren't the best, they didn't smell very pleasant.
Would require extra long leads as some motorhome pitches didn't have electric hook up.
Pool is the communal village pool so very busy with people coming off-site also. There is no seating or beds around the pool so have to sit on the floor/lie on towels.

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Hello,

Thank you for taking the time to share your experience. We are sorry to hear that your stay did not meet your expectations.
Regarding the sanitary facilities, we carry out regular checks and cleaning, but we take your comments on board in order to improve the comfort of our facilities.
As for the electricity, on some pitches, we do recommend checking the length of the cable before your arrival, and we are considering solutions to better inform our customers about this.
As for the swimming pool, it is true that it is a municipal pool and that it can be crowded at certain times. We are working to improve the pool experience.
We hope that you were still able to enjoy your stay at our campsite.

The campsite team

A aimé Accueil convivial et disponibilité des professionnels. Ambiance chaleureuse dans le camping. Accessibilité des équipements. Propreté.

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Bonjour,

Merci pour cet avis. Nous sommes très heureux que vous ayez passé un bon moment dans notre camping.
Nous espérons vous revoir l'année prochaine.

L'équipe du camping

A aimé Close to the river and we was able to launch our own kayak and enjoy the river.
Pitches were reasonably flat and large.

N'a pas aimé Restaurant food was overpriced for the poor quality that it was.
This is not coming from someone who eats in fancy restaurants so the opinion is a fair comment.

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Hello,

We are delighted that you enjoyed the river and your kayak.
As for the restaurant, we are sorry that you did not enjoy your meal as you should have. We will do our utmost with the restaurant team to see what can be improved.

The campsite team

A aimé Unkomplizierte Anreise - late Check in problemlos
Sehr große Stellplätze zur freien Auswahl für eine Nacht
Restaurant am Platz mit gutem Service

N'a pas aimé Keine Hygieneartikel in den Waschhäusern
Stromanschlüsse funktionieren nicht alle
Keine Beschreibungen wo sich was befindet auf dem Platz. Müllentsorgung u.s.w. nicht gefunden
Kommunikation ausschließlich in französischer Sprache möglich- nicht wie angegeben in der Beschreibung
Kein Brötchenservice vorhanden
Das Restaurant bietet außer den Salaten nur Fast- Food- Essen an
Waschhäuser sauber, aber sehr veraltet
Schwimmbad war geschlossen
Kein Aushang oder Hinweise, ob man im Fluss baden darf
Kein W-LAN Angebot
Für einen Nachtplatz sollten sich diese Stellplätze nicht am Ende des Campingplatzes befinden

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Hello,

We are sorry that you did not enjoy your stay as you should have.
We have taken note of all your comments so that we can improve your experience the next time you stay at our campsite.

The campsite team

A aimé Zelf een plek mogen uitzoeken.
Heerlijk mosselen gegeten in het restaurant.

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Hello,

Thank you for your comment.
We are very happy to hear that you enjoyed your holiday with us.
We hope to see you again soon.

The campsite team

A aimé Viele Bäume, man kann aussuchen, wo man steht. Radtouren kann man direkt vom Platz machen. Nette Mitarbeitende. Direkt an der Saône. Man bekommt Kleinigkeiten zu Essen vor Ort.

N'a pas aimé Nachts hört man die Autobahn. Die Sanitäranlagen waren nicht so angenehm.

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Hello,

Thank you very much for your feedback and for highlighting the positive aspects of your stay.
However, we are sorry that the noise from the motorway and some of the sanitary facilities did not meet your expectations. We take your comments very seriously and are constantly working to improve comfort and peace and quiet for our visitors.

We hope to have the pleasure of welcoming you back so that we can offer you an even more enjoyable experience.

The campsite team