Tyn Cornel Camping

A aimé The campsite has great showers, toilet and washing facilities. I especially liked the coffee and icecream vending machines. The staff were very helpful on arrival and even gave us a USB lead for our Bluetooth speake as we had forgotten ours.

N'a pas aimé As we had a tent box we couldn't drive out and we weren't able to walk to Bala safely as the roads had no pavements so had to get a taxi there and back. We did find out too late that we could have walked there on an old rail track from a path just off the camp site. We also chose the wettest weekend in July but it didn't spoil things.

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A aimé The fantastic location and facilities

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A aimé Great facilities for washing clothes showering ect

N'a pas aimé Nothing

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A aimé The layout of the site was nice
WiFi at your pitch which worked well
The washing up area was clean and tidy
The bins had their own area which helped the site
River on site, so beautiful to see, use etc

N'a pas aimé The pitches had massive stones/rocks in them, meaning it was so hard not to have a lump in your tent pitch.

If you’re disabled you cannot use a toilet or shower between 11am and 1pm as the cleaner told us direct, no posters or signs about this. (Aware they are on other toilets - but how would you see if you’re using disabled only) the cleaner was rude, other toilets had lots of cobwebbeds, dated, lack of toilet roll after cleaner visit too

The bugs are next level, I understand it’s next to a river but it was intense meaning was back in my rent by 8pm

No mobile phone signal on the site, I feel this should be mentioned to plan

The ice cream vending machine was over priced

The milk for coffee machine isn’t re-fridge rated so left in a warm area

Milkshake machine dosent exist anymore

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Réponse du gestionnaire : We apologise you weren't 100% satisfied with your stay. The toilet and shower blocks are closed for some time between 11 and 1, not for the whole two hours, we will update the signage to make this more clear.
We offer free wi-fi to cover the fact that there is limited phone signal here and we are always available to help in emergencies.
The ice cream is handmade in Bala, we think it is fairly priced for the quality that it is.
the coffee machine has a fridge attached to it, which the milk is stored in - it is definitely not left in a warm area.
Unfortunately the milkshake vending machine had been sent to be repaired, it should be back up and running by next weekend!

A aimé Excellent site, lots of amenities to make your stay easier and more enjoyable. Cold fresh drinking water, showers and toilets clean.
Icecream and coffee machine on-site.
Friendly staff

N'a pas aimé Nothing

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A aimé Beautiful campsite, lots of shade, next to pretty, fast flowing river, small shop with essentials, clean facilities.

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A aimé Great location, fairly quick drive to Lake Bala. We appreciated the option to arrive later on a Friday. Facilities were clean.

The ice creams from the vending machine were really nice!

Campsite had a great relaxing atmosphere, everyone were respectful and kept the noise down at later hours.

N'a pas aimé N/A

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A aimé Friendly staff, nice clean site

N'a pas aimé When arriving on site, the directions to our pitch could have been better, when getting to our pitch the large party at the side of us were encroaching on our pitch which made it for a very tight snug stay. The policing of how people pitch could be better in my opinion.
The no noise after 11 isn't enforced so found it still quite noisy into the early hours.

Toilets and showers are clean although not enough ladies showers (in my opinion)

Over all was an ok stay but I don't think it's value for money

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Réponse du gestionnaire : Sorry to hear you were disappointed with your stay, if you were unhappy with the people next door over your pitch and had come to tell us, we would've been straight over to sort it.
In regards to noise, we walk the site at 10pm every night to ensure no one is being loud and speak to anyone who is, if there was further issues you could've called us and we would've come back out to deal with any problems.
We pride ourselves in top customer service and always being on the other end of the phone to deal with any issues to ensure everyone on site has a great stay.

A aimé The site is perfectly situated next to stunning countryside and river. The site is very clean, well maintained and has excellent facilities with small shop. Would highly recommend.

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A aimé Excellent location with river and lakes nearby. Good facilities with shower, toilets and bins provided. Nice and spacious pitches. Small shop and coffee on site. Fire pits provided with deposit.

N'a pas aimé Fresh dog poo in pitch on arrival which we had to clean up ourselves as noone was at reception after 6pm. Mens toilet and shower block was disgusting with grass and mud all over the floor and walls making it hard to believe they were cleaned that day. No temperature control on showers. Not enough showers for the amount of guests on site. For this reason i believe its slightly overpirced. Worst mosquitos than any place we have ever stayed! Get ready to be eaten alive!

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Réponse du gestionnaire : We are glad you had a nice stay and enjoyed the area. Sorry to hear about dog poo on your pitch.. reception is open until 9pm on a Friday so I'm not sure why you didn't come back to speak to us, we would've happily cleaned it up for you. The toilets and showers are cleaned daily and checked regularly, again if you felt they were unclean when you used them and had come to tell us we would've been straight there to sort out the issue.
We pride ourselves on top customer service and always being there to help when needed so always hope if any issues arise that we are told in the moment so we can resolve the issue.