Ty Mawr Holiday Park

A aimé The main complex was very good and the food and staff in the restaurant was first class.

N'a pas aimé Very poor shower and toilet block on the dog pitch field. Plus the roads were just gravel instead of tarmac. We felt like second class citizens compared to the static caravans. Come on parkdean, spend some money!!

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A aimé easy to get to and easy to get around the pitch. cheap accommodation

N'a pas aimé The pitch was nothing like the image on the website. Very built up with static caravans. Site facilities are a little tired and grubby. Lots of the activities advertised on the website were not running or available at the time of our stay which was disappointing. Quite noisy as we could hear the road from our pitch, even late at night and early morning.

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A aimé Enjoyed everything about this site , clean . Food was lovely . We came in our own caravan .. this was our second weekend in our first caravan and we had a great time .

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A aimé Pleasant staff excellent facilities

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A aimé Large site
plenty of amenities

N'a pas aimé Noisy road
Rude staff
expensive drinks and food

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A aimé Cleanliness ...location ...friendly staff..activities

N'a pas aimé Expensive drink and food

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A aimé All ok lovely and tidy and clean bit dear on price but good thanks

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A aimé Large pitch on Meadows area.
Staff were, overall, friendly and helpful. Unfortunately, I didn't get the name of the young man who was amazing with all the kids, and adults, at the High Ropes, but he delivered outstanding, empathetic service, even under pressure.

N'a pas aimé It became clear during our week that the park is run with very little staff who are stressed and so customer service sometimes deteriorates because of this.
Rats were seen at the site bins.
Table areas were not cleared and remained dirty at the main reception area.
Wifi only good at reception area.

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A aimé Location, touring/camping set out, entertainment, swimming pool

N'a pas aimé Shower block was not really up to standard, this was in the Meadow location

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A aimé A nice play area for the children, the swimming was included.
Site was flat with good size pitches.
Evening entertainment available
Good food and ice-cream outlets
Dog agility/play area available

N'a pas aimé Free Range rats!! and there was a lot of them running up and down behind the motorhome, squeaking and fighting.
The shower block was dirty, floors filthy, the shower was dirty and full of hairs with no means of cleaning before or after use. No sink in the shower block you had to wash in the toilet block.
The ellsen disposal didn't have any running water/hose to enable you to rinse out after emptying or wash your hands.
although there were a lot of activities available they were not included in the price of the holiday. You had to pay extra for all activities for the children which was between £9 - £15. Again although the General swimming was included in the price, It was difficult to book onto the swimming as it needed to be done weeks in advance. Resulting in a lot of the sessions being unavailable and having to cue to see if there was any space on the sessions resulting in disappointment once places had gone. You also needed to pay extra for a lot of the pool activities.
The site is not a quiet site, partying and young children running around, making noise, screaming etc, just being children, well after midnight every night. Security had to be called one night at 2am for fighting!

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