Henstridge Golf and Leisure

A aimé Camp site and friendly helpful staff

N'a pas aimé Toilet and shower facilities dated and dirty, no shop and cafe shut at 2.00 and bar shut at 7

Réponse du gestionnaire : Sorry you felt like this.

The toilets and showers were cleaned the morning of your arrival and checked again lunchtime. If you were not happy with them had you told us we could have gone to clean, but given there were only 3 camping pitches used they could not have been very used.

Yes the kitchen closes at 2 but if you had read the info on the booking site you would have known that. You were going out for a meal. We did offer when you came in and said that but was told it was fine as you had food.

The bar closes about 7pm while we are not busy as it is not viable to keep it open until late with only a few visitors. You were told you were welcome to have some takeaway drinks.

A aimé The grounds were exceptionaly well kept with plenty of space around pitches.

N'a pas aimé The hardstanding pitches were very disappointing just adjacent car park spaces with no privacy or boundaries. The toilets and shower block was in urgent need of upgrading certainly not inviting and no way adequate for the number of campers when the site is busy.

A aimé Nothing

N'a pas aimé Everything cars racing round car park horns blaring will never return.

Réponse du gestionnaire : We are sorry you did not enjoy your 1 night stay with us,not in the car park.

We take comments seriously.We have spoken to the seasonal campers -who are in the car park and not one of them had heard any cars racing around it. Also we live on site and certainly never heard or saw anything.
We have also checked the cameras and there is definitely no cars racing round the car park and no horns sounding either.
The only thing we can think is it was from the road outside us, which we obviously have no control over.

A aimé We was a little concerned when we first pulled up here as there are caravans in the golf course car park and we thought we would be placed there. However, the pitches are actually located to the side of the building and and over looking a field. We had water and electric hook up on pitch. We had to prepay for the electric but that was all very straightforward. The lady in the reception was very friendly. Toilets and showers available. Used the toilets and they were clean, didn't use the showers so can't comment. Grey waste and elsdon point just in front of the pitches.

A aimé Out of the way pitch which was nice and quiet.
The bar was reasonably priced and the staff were nice and helpful.

Réponse du gestionnaire : Thank you.
we are pleased that you enjoyed your stay,would love to see you agsin.

A aimé Not a lot.
The grass was well kept.

N'a pas aimé The pitch was like staying in a car park at the back of the clubhouse. The clubhouse was old and in need of a general update. The club house closed each night at 7pm. We did not feel safe on site after dark. The site was littered with piles of junk and old machinery. The toilets/showers were in an old portacabin. They needed a deep clean and a complete refurb. Couldn't get your hands in the tiny wash basins to wash properly. Dish washing facilities were just as bad.

A aimé Facilities for emptying waste. Lots of open space. Toilets were clean

N'a pas aimé Very disappointing clubhouse. Closed at 7 and no food being served. Ordered kebab delivery recommended by owners but wasn't great. Gravel pitch left feet very dirty. It was fine for an overnight stop off but wouldn't want to stay any longer than one night.

A aimé Friendly helpful staff.
Lovely flat pitches.
Toilet facilities great.
Golf club house , very comfy.
Think there is WiFi, but why would you want to sit on electronic devices?

A aimé Nice surrounding

N'a pas aimé Bit of a strange place.

Open the shipping container as you drive down to the camping area.

Random rust machinery pocking out of the undergrowth (wouldn't recommend for families).

toilet/shower block in poor quality.

Club house/bar felt like a residential home and looked run down.

Felt a little uncomfortable as we were the only ones staying that night.

We actually packed up our tent early and left.

A aimé We liked that it was near the toilet.grounds were nice and maintained .

N'a pas aimé We were pitched in what looked like a maintenance yard , we had a view of a container which was filled with rubbish , when we complained we were not offered another pitch .
Toilet \ shower room were dirty on arrival , and heating was not switched on: which made the area damp and cold , they were minimal in size and no where to place toiletries .These were cleaned after several complaints.
Club house . Advertised as a restaurant, however only offered light offerings , which again was clearly not was on your advertisement : more like a working men’s club.
Disabled access _ once the club was shut there was no access to the disabled toilet so a wheelchair user would have had no access.
Cess pit - we were given no warning that this was to take place , he arrived at 07:00 in the morning and then went in to empty the cess pit ,this caused a stench , noise which was completely unacceptable ,