Colliford Tavern

A aimé : Nothing. ... Other than the view the rest was a true disappointment.

N'a pas aimé: Everything!!! ... The journey up the approach road should have alerted us to the shambles that was awaiting us. Truly a shambles. Nothing had been attended probably since the last season or ice age depending on what came last. Over grown shrubs and bushes, strewn with the debris of trees and shrubs that had blown all over the site. Also fallen TREES scattered the pitches. The advice given was to pitch in front of a big tree because the smaller ones fall down.!!!! ... The shower didn't work, the toilet is broken and when flushed the water comes out of the back of the toilet!!! ... The rubbish bins were full and smelly and hadn't been emptied ... also probably from the last season. We had to leave after the first night because it was too miserable and depressing to stay. The customer service was awful and the site was like being on the Mary Celeste. This site should never have been advertised as open for business.

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Réponse du gestionnaire : Dear Guest,

Thank you for taking the time to share your feedback. Please accept our sincerest apologies for your experience during your visit to Colliford Tavern.

Unfortunately, the site was closed for the season, but due to an oversight, it was not marked as unavailable on Pitchup. We have now rectified this and ensured that the site is blocked until the next season.

We deeply regret any inconvenience this has caused and understand your frustration. As a gesture of goodwill, we would like to offer you a credit for a three-night free stay during the next season at a time that suits you. Kindly contact us via phone or email to arrange this, and we will do our utmost to ensure your next experience is positive and enjoyable.

Once again, we apologise for this oversight and thank you for bringing these matters to our attention.

Kind regards,

A aimé : We enjoyed the scenery.

N'a pas aimé: No hardstand for motorhome. The ground was too soft the van sunk in. Herd of cow invaded the site. Their hoves chewedup the grounds and cow dropping all over the place. We also had trouble with the electric it kept tripping the electric in the van. (When we arrive home we plugged in the van and everything worked ok)

Recommanderait à des amis Séjournerait à nouveau

A aimé : Remote and quiet location.

Recommanderait à des amis Séjournerait à nouveau

A aimé : Lovely peaceful location, beautiful scenery, the staff were very friendly and helpful and made us feel welcome. The little bar is nice, generally a great site, we personally loved the location as it felt like you were miles from anywhere, just in a pine forest near the lake.

N'a pas aimé: The toilets and shower block were a bit dated and not the cleanest, but served their purpose.
The washing up facilities were also dated and very basic, but everything you need.

Recommanderait à des amis Séjournerait à nouveau

A aimé : Quite location & nice walk to lake

N'a pas aimé: Lack of amminities, false advertising saying on board entertainment ,very basic site shame as so much room & could do so much more with the site

Recommanderait à des amis Séjournerait à nouveau

A aimé : Set in a small forest with a stunning lake near by.
Had bar/restaurant on site.
Plenty of space for kids to play.
Free pool table

N'a pas aimé: Toilet facilities weren’t cleaned at all in three days we were there. The evidence was there.

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A aimé : Quiet camp ground
Good facilities

N'a pas aimé: No issues

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A aimé : Little contact with staff, but he was friendly enough.
Reception and facilities were clean but there were very few people staying on the site at what should have been a very busy time.
Nice pub and little shop in St Neots BUT its approx 30 mins away by car.

N'a pas aimé: Quite close to A30 therefore significant amount traffic noise.
Many areas of the site were very tired and lacked TLC and what maintenance had been carried out appeared rushed and of poor quality
At one time it had obviously been a very busy site with a large bar area overlooking Colliford lake which was only accessible by travelling approx 1 mile down a narrow road.

Recommanderait à des amis Séjournerait à nouveau

A aimé : Rural location is convenient if you need to break up a journey. The camp site can offer a pitch with a clean shower and toilet to use. I WOULD NOT recommend staying here for a holiday or any break other than a short nap whilst traveling (if really necessary)

N'a pas aimé: Everything !! The right up suggested that "Dave and Lisa" would give you a warm welcome on arrival. Dave and Lisa aren't there anymore, whomever was there has sold up to some hosts who are trying to run nothing more than a restaurant! And have left the camping site to go to ruin. This was once a place where families would stay and children would play! It's now somewhere where contractors, road workers and serial killers might stay! The place is full of rubbish and nothing on the camp site is maintained other than the toilets from what I can see .....

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Thank you for sharing your thoughts on your recent stay. We would like to clarify that "Dave and Lisa" have never been associated with our campsite. We’re unsure where this information originated, but it’s important to note that we are committed to providing a welcoming and enjoyable experience for all our guests.

It’s disappointing to hear that your experience didn’t meet your expectations, but we want to assure you that we are dedicated to maintaining the cleanliness and functionality of our facilities. We believe the comparisons made in your review may be based on inaccurate information, and it appears there might be some confusion regarding the current state of our site.

Our focus remains on offering a comfortable and safe environment for travelers, and we continue to work hard to meet the needs of all our visitors.

Thank you for your feedback, and we hope to have the opportunity to serve you better in the future.

A aimé : Location.

N'a pas aimé: Was really messy around the bins and recycling area. There was dogs mess next to our pitch, I asked the site staff if they could pick it up, they didn’t.

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Thank you for taking the time to provide feedback on your recent stay with us. We’re glad to hear that you appreciated our location but are deeply sorry to learn about the issues you encountered.

We acknowledge that, occasionally, there may be some mess around the site, particularly due to the nearby sheep pastures. Please rest assured that we are vigilant in keeping the area clean, and we strive to address any issues as soon as they arise.

However, we find the situation you described regarding our staff's response to your request unacceptable. This matter is being taken seriously, and we are conducting an investigation to ensure that such lapses do not happen again in the future.

Your comfort and satisfaction are our top priorities, and we sincerely apologize for any inconvenience this may have caused. We appreciate your feedback, as it helps us improve, and we hope to provide you with a better experience on your next visit.