Silverdale Holiday Park

A aimé The site was excellent with great facilities.

N'a pas aimé They should have allowed dogs into the bar area, as many campers have dogs.

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Réponse du gestionnaire : Thank you for your lovely feedback- following your recent stay at Silverdale! We’re delighted to hear that you enjoyed the site and its facilities.

We also appreciate your feedback regarding dogs in the bar area. We understand that many of our guests enjoy bringing their dogs with them, and we’ll certainly take your comments into consideration.

We hope to welcome you back again soon!

-The Holgates Team

A aimé This is the second time I have stayed on this camp and absolutely love it , really clean staff are lovely so much to do for the children on site and bonus the bus is just at the start of camp.
But this time I would like to say a big thankyou to all the site staff while we was there this weekend my dad had a severe heart attack and the staff went above and beyond to help.

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Réponse du gestionnaire : Thank you so much for your lovely review and for choosing to stay with us again at Silverdale. We’re delighted to hear how much you enjoy the site, our facilities, and the activities for children.

Most importantly, we’re very sorry to hear about your dad’s heart attack. We truly hope he is now recovering well. It means a great deal to us to hear that our team were able to support you during such a frightening and difficult time. We’ll be sure to share your kind words with all the staff.

Thank you again, and we hope to welcome you and your family back again soon.

-The Holgates Team

A aimé Best pitches anywhere

N'a pas aimé Very poor menu of food available

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A aimé Everything

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Réponse du gestionnaire : Thank you so much for your fantastic review-following your recent stay at Silverdale! We’re delighted to hear that you enjoyed everything during your stay. Your kind feedback means a lot to our team, and we hope to welcome you back again soon!

-The Holgates Team

A aimé Swimming and Bowling super for grandkids

N'a pas aimé 1. No inside area where dogs were allowed so eating and drinking outside, regardless of heaters, not comfortable with 7-8 year olds.
2. Wi-Fi intermittent at best, unable to connect regularly!
3. No allocated pitch meant although we found a pitch eventually feel rather we missed out on a hard standing where no separation from our neighbours unlike others where some grass and bush separation was available?

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Réponse du gestionnaire : Thank you for taking the time to leave such detailed feedback- following your recent stay at Silverdale! We’re really pleased to hear that the swimming and bowling were a hit with your grandchildren — it’s lovely to know they had a great time!

We’re sorry, however, that some aspects of your stay were disappointing. We completely understand your comments regarding the lack of an indoor dog-friendly area, particularly when visiting with young children. Having to eat and drink outside, even with the heaters, isn’t always comfortable depending on the weather, and we appreciate your frustration.

We’re also sorry to hear about the intermittent Wi-Fi. We understand how frustrating it can be when you’re unable to connect reliably, and we appreciate you bringing this to our attention.

Regarding the pitches, we understand your concerns about not having an allocated pitch and feeling that you may have missed out on a more suitable hardstanding pitch with better separation from neighbouring pitches. Our pitch arrangements can mean that availability varies on arrival, but we appreciate how important the pitch location and layout can be, particularly for families wanting a little more space and privacy.

Your feedback is genuinely appreciated and will be taken on board as we continue to look at ways of improving our guests’ experience. We hope that, despite these issues, you enjoyed your time with us and that we’ll have the opportunity to welcome you and your family back again in the future.


-The Holgates team

A aimé Absolutely loved the luxury pod with bunk beds, location, swimming pool, and playground. All the staffs at the reception were very friendly too.

N'a pas aimé None, but I thought it would be more helpful if there were more information about what’s included in the pod. For example, the kitchen was great, but there were no hubs, so we brought a gas stove (so glad we checked beforehand). There were plates, cutlery and cups, but no pots, frying pans or utilities.

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Réponse du gestionnaire : Thank you for your lovely feedback- following your recent stay at Silverdale! We’re delighted to hear that you absolutely loved the luxury pod, bunk beds, location, swimming pool and playground. It’s also wonderful to know that our reception team made you feel welcome and were friendly throughout your stay.

We really appreciate your helpful feedback regarding the kitchen facilities and what’s included in the pod. We understand how useful it would be to have clearer information beforehand about the available equipment, and we’ll certainly look at how we can make this more transparent for future guests.

Thank you again for staying with us and for taking the time to share your experience. We hope to welcome you and your family back again soon.
- The Holgates Team

A aimé The swimming pool

N'a pas aimé The road leading up to the camp site are very narrow

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Réponse du gestionnaire : Thank you for your feedback-following your recent stay at Silverdale! We’re glad you enjoyed the swimming pool. We’re sorry to hear that you found the road leading up to the campsite narrow, and we appreciate you highlighting this for future guests.

-The Holgates Team

A aimé Lovely site,
Clean and tidy,
Great wash and toilet facilities,

N'a pas aimé Rude staff
Lack of Amisments

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Réponse du gestionnaire : Thank you for taking the time to leave us a review following your recent stay at Silverdale! We’re pleased to hear you enjoyed our lovely site and found the facilities clean, tidy and well maintained.

We’re sorry to hear that you felt our staff were rude during your stay. This is certainly not the level of service we aim to provide, and we’ll be taking your comments on board with the team.

We also appreciate your feedback regarding the lack of amenities. We’re always looking at ways to improve our site and provide a better experience for our guests.

Thank you again for your honest feedback, and we hope to have the opportunity to welcome you back in the future.

- The Holgates Team

A aimé Fab spot really good clean and tidy

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Réponse du gestionnaire : Thank you for your lovely review-following your recent stay at Silverdale! We’re delighted to hear you enjoyed the location and found the site clean and tidy. It’s great to know you had a fab stay, and we hope to welcome you back again soon!

-The Holgates Team

A aimé The site was good there was a lot going on for kids. The food was worth the wait the place was full . There were some good walks at the top of the site. The staff were helpful .

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Réponse du gestionnaire : Thank you for your lovely review- following your recent stay at Silverdale! We’re so pleased to hear that you enjoyed the site, the activities for the kids, the food and the walks around the top of the site. It’s also great to know that our staff were helpful and made you feel welcome.

We’re especially pleased to hear that our warden was able to help with directions home — we’ll be sure to pass on your kind thanks.

It was a pleasure having you stay with us, and we look forward to welcoming you back again soon!

-The Holgates Team