Greenacres Campsite

A aimé Everything...excellent family centred campsite. The owner was especially helpful and friendly.
We will definitely recommend to others and return in the future.

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A aimé The campsite was beautiful, everything nice and clean and flat pitches. Facilities were nice and everything was easy to find in terms of bins, waste etc. A really nice walk from the campsite onto a public footpath if you ask for directions from reception.

N'a pas aimé Cafe breakfast in the morning seemed a bit unorganised and made our departure much later than expected. We ordered some breakfast rolls and were told to come back in 20 minutes but didn’t actually receive them for an hour which was a little frustrating!
Arrival information could have been a bit more welcoming - a long list of rules and things not to do which is to be expected but maybe could have been followed up with nearby walks and activity information or listed some of the fun things that were included in the site.

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Réponse du gestionnaire : Thanks for your feedback. I can only apologise for the wait for the breakfast rolls - it was quiet so we put some extra cakes in the oven and then we got super busy! Lesson learnt!
There is information on local activities - I am sorry that you do not seem to have been made aware of this.

A aimé Facilities were lovely
Felt very relaxed and friendly
Great sized pitches

N'a pas aimé Noisy neighbours unfortunately until after 11 so kids struggled to sleep but no fault of site
Toilet roll holder only functional in one toilet out of 4 in ladies loos

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Réponse du gestionnaire : Hi Jo
I am sorry to hear that your stay was spoilt by noisy neighbours! We do have a noise policy in place and would have come up and dealt with the issue if you had called us - I am so sorry if you were not made aware of this.
Thanks for the feedback about the toilet rolls - I will mention that to our tam and we will increase our checks.
We do hope to welcome you back.

A aimé Generous pitch size, Clean site, immaculate facilities and very friendly reception and staff / other campers very friendly - great location hikers and cyclists
Flexible around to check out time

N'a pas aimé Pitch up site slightly misleading as you think you have requested electrics but have to reconfirm this again on site

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A aimé Lovely Campsite, Pod was ideal for a short break for me and my 8 yr old, no stress of putting tent up. Decent size fridge and plenty of sockets, decking area with chairs and coffee table and the Pod was shaded by a tree which was very welcome in 30 degree heat. Lovely little shop open until 4pm. The toilets and showers were immaculate, 10 mins drive into a the small town of Coleford and 10 mins to Puzzlewood which did not disappoint, fire pits and logs available to hire but we took our own.
Staff and owners were very friendly and kind- waste and recycling facilities clean and tidy and kept on top of. Quite in the evenings - all round great site would definitely return

N'a pas aimé Nothing really, would be nice if the shop was open later.

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Réponse du gestionnaire : Thanks for your feedback. We are pleased you and your son had an enjoyable stay and hope to welcome you back. I will take on board the comments about the shop being open later and will review that today. Thanks!

A aimé Everything! A lovely campsite with something for everyone. I enjoyed the forest walks and spacious field walks with my dog.
The fabulous shower facilities.
Fresh Breakfast rolls in the morning
Friendly staff

N'a pas aimé Nothing

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Réponse du gestionnaire : Thanks for your great review - we are pleased you enjoyed your stay and hope to welcome you back.

A aimé Very relaxed campsite with good facilities and very welcoming. Good dog walks close by and a great local playpark. Will definitely be back.

Recommanderait à des amis Séjournerait à nouveau

A aimé - The shop was brilliant
- Clean showers
- Play area and field for the children was brilliant and near our tent
- Easy check in

N'a pas aimé - The shop could of opened a little later in the evening for food

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Réponse du gestionnaire : Thank you for taking the time to share your feedback. We are open late on a Friday for food, but we do now have more requests for food during the week, so we will take your feedback into consideration. We hope we can welcome you back in the future!

A aimé Great site with good facilities and good sized pitches.

N'a pas aimé No complaints

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A aimé The cleanliness & maintenance was exceptional. Superb facilities. Well marked, good pitch size, with good privacy. A very pretty site. Walkable in to town.
We're regular campervanners and have visited dozens of sites in the last five years. This is one of the nicest sites we've been too.

N'a pas aimé Nothing!

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Réponse du gestionnaire : Thank you so much for your wonderful review. We’re delighted to hear you enjoyed your stay, we really appreciate your kind words and hope to welcome you back to Greenacres again soon!