Newbridge Country Park

A aimé Liked everything about the site.very clean and the extras were a bonus i.e.pool table and fooseball table.would definitely go again.

N'a pas aimé Nothing to dislike.

Réponse du gestionnaire : Jackie thank you for taking the time to leave us a lovely review, especially saying 'nothing to dislike'.

We are pleased you liked everything about the site. That you found the site very clean. Our team pride them selves on making sure the site is well looked after and looking good for all our guests.

It's great to hear you appreciated the free pool table & free table top football in the communal area.

We are so pleased to hear you would definitely stay again.

Thank you again Jackie for your review.

A aimé Lovely rural site, very peaceful. Good amenities, loved the pool table & tabletop football in the communal area. Really nucekt laid out. Very clean

N'a pas aimé Nothing

Réponse du gestionnaire : It's so nice of you to leave us a lovely review, especially saying you disliked nothing.

We are pleased you appreciated our lovely rural site & you found it peaceful, with good amenities.

It's great to hear you loved the free pool table & free table top football in the communal area.

The team are so pleased to hear that you said our site is really nice laid out & very clean. They do take a lot of pride looking after the park.

We hope you will visit again soon.

Thank you again for your review.

A aimé Lovely clean site, well maintained. The people who run it are lovely, helpful and easy going. It is a lovely location with a lovely dog walk which takes you to the river, beautiful scenery around.
It was perfect for our stay.

N'a pas aimé Cannot fault the site

A aimé Extremely clean and well maintained.
Flat gravel pitches (some grass for tents).
Quiet with great views.
Friendly and helpful staff/owners.

N'a pas aimé As have others, I have to mention the toilet situation.
There are 4 toilets, 3 of which are in a room with a shower which means that when the site is full (15 pitches plus tents) and the showers are all in use, there is only one toilet available, which week inevitably lead to queues.
In addition, access to one of the shower rooms and the sole toilet is through the lounge/games room which feels a bit "weird".
The site really could do with a separate block of just toilets.
There's is free WiFi, but we couldn't get any bandwidth at the far end of the site

Réponse du gestionnaire : Jill thank you for taking the time to leave us a review.

We are pleased you found the site extremely clean & well maintained. The team work hard to keep up the high standards on site.

Jill It's nice to hear you liked the great views & how quiet the park was.

With regard to the staff/owners, we always try to make our guests feel welcomed & have a friendly face on arrival.

We are sorry to hear that there were queues for the toilets & showers. Your comments have been passed on to the owners.

Thank you again for your review Jill.

A aimé Very friendly and helpful bloke that run the site, everywhere was immaculate and clean, about 2 mile walk into Dumfries Although a 246 bus runs past with a bus stop being right on the entrance. An excellent field next to the site for dog walkers all mowed with paths through the long grass.

N'a pas aimé Although the shower and toilet are kept immaculate they are in the games room, so you have to walk through people playing pool and teenagers just hanging around to go to the toilet or shower

Réponse du gestionnaire : Ian we really appreciate you taking the time to leave us a review.

It's nice to hear you found our warden very friendly & helpful. He works very hard to keep everywhere immaculate & clean.

We are very lucky to be in the countryside but also very close to Dumfries centre. It's a nice walk into Dumfries, but as you noted there is a bus stop just outside the site straight into Dumfries.

You like many guests Ian find the field on site for dog walking/walking excellent with a mowed path all the way around, with lovely views and alongside the river.

Ian as for the toilet & shower situation, it should of been made aware to you at check in that we have 2 further showers/toilets a short 2 minute walk next to reception. But we pleased you found the toilets & shower off the games room immaculate.

Thank you again Ian for taking the time to leave us a review.

A aimé Great location for us as we have family in Dumfries and it was so easy to see them. Really peaceful location too - bit of traffic noise but you don't notice it after a while.

Great games room and washing area - the dog walking route is perfect too.

Great check in from Mick - really friendly and helpful.

N'a pas aimé More showers perhaps - only 2 on site - 1 at the touring pitches and 1 at reception.

Réponse du gestionnaire : Jenny thank you for your kind review.

We are pleased to hear we are an ideal location for you to visit family in Dumfries & pleased you found the site really peaceful.

It's nice to hear that you thought the games room & washing up area were great.

We are pleased you found the dog walking route perfect too. Yes we are very lucky to have such a lovely open field along side the river with beautiful views.

Mick is very helpful & friendly and we are pleased that you appreciated that.

Jenny If the wind is blowing in the wrong direction, we do hear a little of the traffic noise, but there are trees and another large area with holiday lodges in between the road and the touring site so we don't tend to hear the noise very often.

We actually have 4 toilets & 3 showers on site. 1 toilet & 1 shower/toilet next the touring pitches and 2 showers/toilets a short 2 minute walk away next to reception

Thank you again for your review Jenny, we really appreciate it.

A aimé Was lovely n peaceful..large pitches..clean facilities..value for money

N'a pas aimé Only 1 shower for approx 15 pitches..I like to pitch on grass because of the awning

Réponse du gestionnaire : Jeni, thank you for taking the time to leave a review.

It's so nice to hear you found our site lovely & peaceful, that you enjoyed the large pitches, clean facilities and, said we offered good value for money.

Jeni there are actually 3 showers on site and 4 toilets, some being just a short walk from the touring pitches, which should of been made aware to you on check-in.

As for liking to pitch your awning on grass, we like to keep the grass between pitches as privacy between you and your neighbours. But Jeni if you had asked we would of tried to help with that for you.

Thank you again for your review Jeni.

We hope you will come and stay with us again soon.

A aimé Pitches well layed out at back of the park, gravel pitch with power.

N'a pas aimé Insufficient amount of showers and toilets for the number of pitches available, 1 shower in total for 15 pitches, they were clean and tidy however games room could easily accommodate additional 4 shower toilet units and sell of the fussball.

Réponse du gestionnaire : Henk we are very disappointed with your review, especially the rating, as you said it was a good pitch & good location. You also said that you liked that the pitches are well laid out at the back of the park and gravel pitches with power.

As explained when you were checked in by myself Henk, that there are actually 3 showers & 4 toilets on site, 1 shower & 2 toilets are off the games room, & a further 2 toilets and showers next to reception, which is a 2 minute walk away from the touring site.

Henk It may have been lost in translation when i explained about the further 2 showers, but there is also a notice on the shower door, off the games room, that there are more showers next to reception.

We would really appreciate it Henk if you could amend your review & rating as it may give other guests the wrong information.

But Henk we are really pleased you chose to stay with us for 2 nights & we hope you will stay with us again if you are in the area and you can then appreciate our further 2 showers.

A aimé Well laid out, level pitch, clean and tidy, good WiFi.

Réponse du gestionnaire : Thank you so much for you glowing review. It means a lot to the team to be appreciated for their hard work at keeping the site clean & tidy and looking good for our guests.

We are pleased you found the site well laid out, with a level pitch and you had good Wi-Fi.

Thank you again. We hope you will visit again soon.

A aimé Lovely site, large pitches. Excellent dog field adjacent to pitches.
Good road into Dumfries we hired a car as a larger motorhome. Excellent place for a base to Edinburgh or Glasgow
Washing machine and tumble dryer perfect

N'a pas aimé Would like a couple more showers only 2 but only few caravans or motor homes so was okay waiting. But in height of the season may cause issyes

Réponse du gestionnaire : Kim, thank you for taking the time to leave a nice review. The team really appreciate it.

It's nice to hear you found our site lovely & you enjoyed the large pitches.

We are so pleased you got to enjoy the beautiful, historical, Dumfries and, surrounding area.

The use of a washing machine & tumble dryer, has been appreciated by many of our campers..

There are 3 showers on site and 4 toilets and we have never had any issues when the site is full. But thank you for your comments.

We hope you will come and stay with us again soon.