Mendip Basecamp Adventure Campsite

A aimé Really big camp. Lots of nice walks and clean and friendly. Campers were respectful most of time. Food was good delicious hot pizza all freshly cooked. Indoor area was good.

N'a pas aimé Ball games played directly at my tent. Several times when I was cooking outside ball hit towards me. Hit my car and tent etc. Ground was extremely dry and hard wasn't prepared for this. Showers were slippery no dry space to get changed. Could have done with a park maybe. Ants were a bit of a problem.

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Réponse du gestionnaire : Thank you for your review and great photos!

We're glad you enjoyed the local area, loved the food, and found the facilities clean.

We're sorry to hear that some aspects of your stay were not up to scratch. We'll be taking this feedback on board as we improve the campsite in future years.

A aimé Very family friendly, great sandpit for kids, lovely woodland walk where you can watch the sun set from. We liked that there wasn't much (or maybe any) campsite lighting at night as it meant you could clearly see the stars! Great to be able to hire fire pits too.

N'a pas aimé Cafe seating area was really dirty - the floor, seat cushions, and tables. We always like to have a drink in campsite cafes and sit and play card games but unfortunately did not enjoy this here with it being so dirty, and it put me off an otherwise lovely site.

Minor point but need more sinks by the toilets in area 3. Also would be good if the site tells you in advance that the ground is rocky in places so you'll need to bring a heavy mallet and strong tent pegs - not the usual types.

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Réponse du gestionnaire : Thanks for the taking the time to leave your feedback! We’re so pleased that you had a great time, and enjoyed the family-friendly feel.

We’re disappointed that the café area let things down. Your comments are really helpful - we’ll make sure they’re passed on. The tips about facilities and pitching are appreciated too, as they help us keep improving the experience for future campers.

A aimé Stayed just the one peaceful chilled night. Quiet, friendly campsite. Lots of activities a short walk through the forest. Whilst there was a bar at the activity centre it wasnt open in the evening.

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Réponse du gestionnaire : Thank you for your great review!

A aimé The site itself is really nice, good views and the festival feel adds to the experience.
Being able to hire a fireplace was good and the Saturday night music was a bonus.
Liked the fact you could pitch where you wanted instead of marked pitches.
Very dog friendly and friendly staff.

N'a pas aimé Being honest with my review I appreciate that I stayed on a bank holiday weekend however I feel that needs to be taken into account with regards to staffing levels.

It took 20 mins stood in a queue just to be checked in. No specific queue for this so at one point there were 3 lines of people waiting with food, drinks ect and others checking in with one person trying to man this whilst one other served ice cream.
The following day I went to purchase something from the shop saw the queue and decided based on the day before not to bother waiting as again it was being manned by one person who was also doing ice creams. The staff were very friendly though and were doing their best in the circumstances.
There are not really enough toilets and there we always queues for these and they are quite far from the camping areas unless you pitch closer to them, which we didn't have as an option
There was also lots of small bits of rubbish left in the grass where we had to pitch up before we put our tent up and not much options for pitching as the site was very full.

I would go again but never on a bank holiday.

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Réponse du gestionnaire : We're pleased to hear that you enjoyed the site, and your stay overall. We appreciate your honest feedback about queues, facilities, and cleanliness during a busy bank holiday. Your feedback is really valuable, and will help us continue to improve experiences, especially at peak times.

A aimé The facilities where great, everything you need. Loved that you could select where to pitch up. The staff were all really friendly and helpful.

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Réponse du gestionnaire : Thanks for your lovely review, Chloe! It's great to hear that you had a brilliant time.

A aimé I was amazed by what a fabulous site it was when I 1st drive in. The young lady on reception was very impressive & couldn't do enough to help. I had a brilliant night sleep & I'll definitely come back again as I can't stop telling family/friend's how fantastic your site is.

N'a pas aimé No dislikes, I loved my one night stay.

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Réponse du gestionnaire : We appreciate your brilliant feedback, and we're pleased that you found the team friendly! Thank you for your recommendations, too!

A aimé Toilets and pitch size, variety of activites

N'a pas aimé Lots of litter. Did a litter pick for half an edge of pitch 2 and filled a carrier bag! Showers too far from pitch 2 & often dirty with no drainage for overflowing water coming from shower tray. Prices of convenience shop extortionate. £3.99 for 6 hot dog rolls for one example! Charges of £4 per person for a nature trail which was self led and poorly signed at some points was a complete rip off. £4 per family would have sufficed, if even that, but £16 for a family of 4 was unnecessary. Would come back but be wiser where to pitch and what to pay for and what not to!

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Réponse du gestionnaire : We're pleased that you enjoyed the pitch size, activities, and friendly team. Thank you for your comments regarding litter and activity costs - your feedback really helps us see where we can improve, and we hope you’ll come back soon and see a change.

A aimé Staff were friendly

N'a pas aimé Bit annoyed that there was no evening entertainment given that it's the summer holidays I booked for 3 nights but went home after 2

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Réponse du gestionnaire : Thank you for taking the time to leave a review. We're pleased that you found the team friendly, but sorry to hear that you were disappointed with the evenings. We'll take this feedback into consideration for future holidays.

A aimé .Peaceful
.Also liked how useful the shop was
.The toilet is a good, clean one and not broken
.Having WiFi was so helpful

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A aimé This was our second stay at mendip base camp. Very lovely place very family friendly with lots to do. The facilities are very clean and well kept and staff or very friendly and helpful. Make sure you bring good seeing tent pegs and a decent metal mallet as the ground is very hard. Highly recommend this site.

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Réponse du gestionnaire : We appreciate your feedback and handy tips! It's brilliant to hear that you enjoyed your stay with us.