Trevornick Holiday Park

A aimé : Fantastic site and very helpful staff. On arrival we went into arrivals reception and booked in. A very helpful guide them took us to our pitch and told us everything we needed to know about the site an and the pitch We would definitely recommend this site to anyone touring

N'a pas aimé: Nothing really to be disliked only thing to mention is to make sure you have levelling ramps as pitches are slightly sloped but wasn't anything to bad

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Réponse du gestionnaire : Hi Brett, we appreciate you leaving us a review. It sounds like you had a lovely holiday. I hope you'll visit us again in the future. Have a great day!

A aimé : Clean and tidy

N'a pas aimé: Warning for Disabled people like myself. There are no Disabled toilets or showers unless you pay out for a key and it's not a Radar key. You have to produce your blue badge and pay a £40 deposit. If like myself you leave it behind, you will need to pay out your £40 deposit and then £14 a day. This to me is discrimination to Disabled and families who need the facilities.

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Réponse du gestionnaire : Hi Caroline, thank you for your feedback. We have a variety of disabled and family bathrooms on-site. We charge a £40 deposit to make sure that all keys are returned so all the guests have access to them for the duration of the season as unfortunately, we have lost many keys in the past. If you did not have your badge with you we would charge £14 for the duration of your stay or £3 per day. I assure you we do our best to make sure that all our guests are catered for. I'm sorry you did not feel we provided you with this service.

A aimé : Amazing site staff friendly ,showers & toilet block spotless , very well maintained all round will go back.

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Réponse du gestionnaire : Thanks for your comments. I'm happy to read that you enjoyed your time with us and that you will visit again. Have a great day!

A aimé : Very clean medium-sized site. Showers & toilet block extremely well maintained. All staff members encountered were pleasant & helpful. Facilities were excellent & in good repair. Nice pool area with opportunity to book onsite massage treatments (didn’t find time) which you can book online. Entertainment area pleasant with staff doing a good job of getting the guests involved. Onsite shop well-stocked. There were a couple of pop-up food/coffee kiosks onsite, which were well frequented & had seating areas to relax in. Food in Woodys bar was decent, with good views over golf course. Golf course looked excellent (I’m not a golfer), with great views of the sea. When the van needed a jump-start maintenance staff were there in minutes and got us going as quickly with no fuss. Expected the WiFi to be poor, but coverage we encountered on Blue field never dropped out & we could stream live tv, listen to radio, text & make phone calls no problem. There were signal boosters dotted all around. Plenty of green spaces for kids to play, with a woodland scramble course to wear them out on! Coastal walk to sea is about 20 minutes, over golf course & sand dunes - not flat or fit for pushchairs. Holywell beach itself is unspoiled, & uncommercial, serviced by lifeguards & surf hire shop. There is a pub is a good 5 minute walk from beach & one pub further up the road. Didn’t appear to be any other shops. Good National Trust car park. Newquay is probably 10 minutes away by vehicle. We went to Smugglers Den pub (10 mins away by car), which had good food choice - pays to book on busy times. Campsite site is tucked away from populated area, but that suited us fine. Plenty to do on-site & well-situated for base to explore Cornwall. We had a day out to Eden Project - £38 each, but ticket lasts all year - really enjoyable day & would recommend. Overall fantastic holiday made extra special by staff at Trevornick holiday park.

N'a pas aimé: Expect some pitches to be undulating, so caravan/campervan chocks may be needed, or thought into siting of tent on pitch, or you may roll down hill when you sleep! Recycle bin area had been attacked by seagulls, but that was due to thoughtless guests leaving food waste in wrong area. That’s the only mess we saw on whole site.

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Réponse du gestionnaire : This is a wonderful, detailed review. Thank you for taking the time to write down your comments. This will be very helpful for future guests looking for a full picture of our site. Our staff try to do our best to help out where we can. It's great to hear that our maintenance team could help you out while you were here. We're extremely lucky to be so close to such a beautiful beach meaning we get wonderful views and can enjoy a beautiful sunset from the golf course or Woody's restaurant. I'm glad you had a nice holiday and we hope to see you again in the future.

A aimé : It was the best place I ever stayed and my first time in a tourer fantastic staff were very nice helpful and made us welcome

N'a pas aimé: There was nothing I dislike but WiFi could be beter

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Réponse du gestionnaire : Hi Maria, Thank you for sharing your experience with us. I'm happy to hear you enjoyed your first tourer holiday. Hopefully, this means you'll be taking more in the future. The wifi can be limited unfortunately but I hope you still enjoyed yourself. We hope to see you again.

A aimé : Everything was clean; pitches were well maintained, friendly, relaxed atmosphere.

N'a pas aimé: The pitches in the blue field are really off-kilter. Some are so steep that it makes for an uncomfortable night’s sleep - thankfully we rang reception and they allowed us to move pitches.

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Réponse du gestionnaire : Hi James, I'm sorry you ended up on one of our pitches with a higher gradient. I'm happy to hear our reception could assist you by moving your pitch. All our staff try our best to help out where we can. I hope you got a better night's sleep after the move and enjoyed the rest of your holiday. Thank you

A aimé : Beautiful campsite, really well kept and clean. On arrival we were shown to our pitch and all the facilities explained to us. We stayed in the Blue field which is pretty central to all the facilities too. The park wasn’t overly busy despite it being the beginning of July which meant it was pretty quiet at night. It’s about a 25 minute walk across the golf course and through the sand dunes down to Holywell Bay beach. We chose to walk back along the main road and stopped at the Treguth Inn for a well needed drink (would highly recommend). The on-site shop is very well stocked plus there is a hire shop where you can hire wetsuits, freezers, tvs etc and they will also re freeze your ice packs for a small cost. Wi-Fi is hit and miss but this is clearly explained when booking. We would highly recommend this site and would definitely stay again in the future.

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Réponse du gestionnaire : What a lovely review. Thank you for your feedback. we really appreciate your lovely comments. Blue Field is one of my favorite fields because of its central location. I'm glad you enjoyed it. I hope you will come stay again in the future. Take care.

A aimé : De service was top. Vriendelijk, hulpvaardig,... Ruime camperplaats. Proper sanitair. Prima WiFi over het ganse domein. Het winkeltje en de take away zijn super handig. Extra bedanking aan het barpersoneel en de man van de Crumble stand!

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Réponse du gestionnaire : Hi Sam, Thank you for this brilliant review. We will be sure to pass on your lovely comments to the bar and Crumbles. I hope we will see you again. Take care.

A aimé : Wonderfully clean site, very large pitches, lovely clean toilets and hot showers. All the staff very helpful and friendly.

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Réponse du gestionnaire : Thank you Mary. I'm glad our site was received so well. Hopefully, we will see you again soon for another visit. Have a great day!

A aimé : The view are breath taking - No comment. the pool area is decent, perfect for kids, the hot tub is the star. Good size dine in cafee and take away pizza availlable. Clean bathrooms and toilets but... Great customer service...

N'a pas aimé: Water bearly warm in the showers, the hot tub water was warmer then the shower. Too much far away apart from the end of pitches disperced of the toilets via the campus. The path to the sea is wild, no maintenance at all - big minus. We've got neighbours complaining at 9pm for having a BBQ and kids playing which we been surprized because the quiet time starts at 11pm as everywhere.

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Réponse du gestionnaire : Thank you for your feedback. I'm glad you enjoyed the pool and our selection of food and drink available on-site. Thank you for your feedback on the showers. We have a few different toilet blocks located throughout the site however I do appreciate there is a little distance if you stay on one of our last pitches. The trail to the beach is a public footpath and therefore isn't managed by Trevornick. We do maintain our entrance to the path regularly but past this point is maintained by the National Trust. Thank you again for taking the time to review us, we hope to see you again.