Marwell Resort

A aimé Lovely resort.
Lots to do for children.
All the staff were friendly and helpful.
Toilets and showers were clean and maintained throughout the day.

N'a pas aimé Pitches are a bit close to each other.

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A aimé The wild meadows dog walk and the lakes.
Nice location.

N'a pas aimé Bar seemed to only be open odd hours. Staff weren’t the friendliest and they seemed very understaffed with one member doing multiple things.
Shop was very small and didn’t have a wide selection.
Place seemed very run down and outdated. It has such potential to be an amazing site but it just felt like a camp site where your school used to take you. The washing up facilities were good but the space had such potential such as having large freezers to store freezer bags, food etc. it could have done with a paint also to freshen it up. There were empty vending machines that they could have filled and space to add some cheap toy machines.
The ground was awful with random holes on the main pathway - our pitch had a massive hole in the middle which we all kept tripping on despite there being sand.
There should have been more signage for vehicles/ pedestrians as the cars sped through and drove too quickly. I’m aware it’s private land so there’s no requirement to have signs etc but other campsites have done and it makes such a difference. It would have felt safer having a proper crossing for pedestrians as the main track felt like a race course and an accident waiting to happen.
The site should also be signposted with a speed limit to ensure safety.
The showers were awful; only on for a few seconds before you had to push the button again. They weren’t the cleanest as I think the staff struggled to keep up with the footfall. The water pressure was also awful and came out as a drizzle. There were no family showering units which meant my husband wasn’t able to assist with the girls; not ideal if he was camping on his own with them.
The toilets themselves were tiny. Barely enough room to shut the door and I’m not the biggest person.
There was an old play castle near our pitch but was out of action and has been for a while which is a shame as it has such potential.
The children were happy and played well and spent a lot of time in the fields but would have been nice to have something a bit closer to the pitch for them to do.
Also there was no noise curfew which I’m fine with usually but when you have children running around and screaming at gone midnight it’s a bit annoying.

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Réponse du gestionnaire : Thank you for taking the time to leave such a detailed review. We’re really glad you enjoyed the natural surroundings of our site, especially the wild meadows, lakes, and open space for children to play—these are things we’re proud to offer our guests.

We’re sorry to hear that certain aspects of your stay didn’t meet your expectations, and we appreciate you sharing your feedback.

Just to clarify a few points you raised:

Speed and site safety: We do have speed limit signs displayed around the park and take safety very seriously. That said, we are reviewing whether additional signage or traffic calming measures might help further improve awareness.

Family bathroom: We do have a designated family bathroom located at the end of the main shower block next to the washing-up area. It offers ample space for parents assisting children, and we’re sorry if this wasn’t clearly signposted during your stay.

The “play castle”: The structure you referred to is actually a storage shed and is not intended for guest use. We’ll make sure its appearance doesn’t cause confusion moving forward.

Noise curfew: We operate a 10:30 PM quiet time policy, and our site warden carries out regular walkarounds to help enforce this. Every guest is also provided with the warden’s phone number so that any concerns after hours can be dealt with promptly. We’re sorry if your experience didn’t reflect that, and we would have appreciated the opportunity to help had we known at the time.

Facilities: We do understand that some of our facilities can feel dated and are actively making improvements. We're also reviewing vending and freezer availability, and appreciate your suggestions.

We’re continuously working on making the site more enjoyable and accessible for all our guests, and your feedback is very helpful in highlighting areas to improve.

Thanks again, and we hope to welcome you back in the future.

A aimé Loved the fishing lake and the dog walking area which was awesome. The restaurant looked really nice although we didn’t attend as we were only on a short visit. The campsite was more for families and children, and as we were just two older adults camping it did get a bit overwhelming with the noise and the entertainment! (It was a bank holiday weekend!). The campsite itself however had a nice feel to it.

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A aimé We loved everything about marwell resort
. Staff are friendly. It's extremely clean everywhere and food served was delicious and generous portions.
Brilliant place to stay.

N'a pas aimé Nothing we disliked

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Réponse du gestionnaire : Thank you so much for your wonderful feedback! We’re thrilled to hear you loved everything about Marwell Resort—from the friendly staff to the cleanliness and delicious food. Your kind words mean a lot to us.

We look forward to welcoming you back for another brilliant stay soon!

A aimé Its an amazing camp site ! Best I have ever been on . Defo worth a visit!!

Recommanderait à des amis Séjournerait à nouveau

A aimé Location, cleanliness, Coopers creek quality of food and setting. Friendliness of staff

N'a pas aimé Showers and basin taps. Ideally need changing to manual ratherthan push button.

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Thank you so much for your kind words—we’re really glad to hear you enjoyed the location, the cleanliness of the site, and your experience at Coopers Creek. We’ll be sure to pass on your compliments to the team there, as well as to our staff, who will be pleased to know they helped make your stay enjoyable.

We appreciate your feedback regarding the showers and basin taps. The push-button system is currently in place to help with water conservation, but we understand that manual taps are often preferred for ease of use. It's something we are reviewing as we continue to look for ways to improve our facilities.

Thanks again for taking the time to leave your feedback—we hope to welcome you back again soon.

A aimé Generous size pitches, plenty of communal space, good facilities, excellent full English breakfast

N'a pas aimé Poor water pressure in showers

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Réponse du gestionnaire : Thank you for your lovely feedback—we're so pleased you enjoyed the generous pitch sizes, communal areas, and our facilities. It’s also great to hear you enjoyed the full English breakfast!

Regarding the water pressure in the showers, we completely understand how frustrating that can be. Unfortunately, the issue stems from an external supply problem with Southern Water, which is currently beyond our control. We are, however, in regular contact with them and continuing to push for improvements.

Thank you again for your review, and we hope to welcome you back again soon.

A aimé Large pitches plenty of space. The walks the lakes and bar and restaurant just a really chilled atmosphere. Clean and tidy site.

N'a pas aimé Not enough toilets for the amount of people on site. However the toilets they did have where very clean.

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Réponse du gestionnaire : Thank you for your positive comments—we’re delighted to hear you enjoyed the spacious pitches, beautiful walks, and the relaxed atmosphere of our bar and restaurant. It’s great to know you found the site clean and tidy as well.

Regarding the number of toilets, we appreciate your feedback. We want to reassure you that our facilities currently exceed the requirements set out by legislation. That said, we are always reviewing our amenities to ensure we provide the best possible experience for all our guests.

Thanks again for taking the time to share your thoughts, and we hope to welcome you back again soon!

A aimé Space and facilities

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Réponse du gestionnaire : Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed everything about your stay. Your kind words mean a lot to us and we look forward to welcoming you back again soon!

A aimé Spacious site, excellent activities for kids.

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Réponse du gestionnaire : Thank you for your kind feedback! We’re delighted you enjoyed the spacious site and the activities available for kids. We hope to welcome you and your family back again soon.