Hunstanton Camping and Glamping

A aimé The location of the campsite was great. Really close to the beach and some local pubs and shops.

N'a pas aimé This campsite needs some serious TLC and updating. The facilities are not fit for purpose and filthy. There is scrap metal, rubbish and just general debris everywhere around the site. They charge a premium price for below standard facilities, I’m guessing they try to justify due to the location but it is not justified at all. I believe this campsite should be closed for some renovations as parts of it are not safe. They advertise WiFi but this was not available at our pitch which was not far from the main house so not sure why it’s advertised if the signal strength is not enough to reach people. All in all a disappointing stay and feel like we have been ripped off. Due to a festival in the area no other accommodation was available so couldn’t move short notice.

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A aimé Setting was excellent Views across the fields wildlife all around. Hot showers. Toilets clean. Large washing up area. Beach 200m up the road.with a cafe. Friendly staff on site. Pitches level. Local shop with basics and camping supplies walkable. Dog friendly.sunsets on the beach over the sea. Stayed 5 nights peaceful and comfortable in campervan.

N'a pas aimé Could be tidied up a little as building supplies and old facilities left to dilapidate. Did not impact stay.

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A aimé Closeness to beach, no restrictions on fires, barbecues, etc

N'a pas aimé Ladies toilets let it down slightly

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A aimé We would really recommend Hunstanton Camping. We had a great welcome and pitched up in a perfect spot over looking the countryside. The campsite itself is in a brilliant location, a 2 minute walk to the beach!
Absolutely no problems with showers and toilet block, with lots of water spots across the site.

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A aimé The close proximity to the beach, which I suspects is why the price per night is os high.

N'a pas aimé Appearance of the while site was tatty and rundown. On entry we were welcomed with a truck loaded with rubbish, old washing machines etc, that stayed there throughout our stay. I appreciate perhaps a natural
Feel was wanted but the weeds, nettles etc were out if control. The showers were need of a complete overhaul, some were not working and that just left 2, one that had a blocked shower tray and the shower had ti be hand held, the water covered the floor and flowed out under the door !
We went off site for the day and when we got back our pitch had been reallocated, no apology made, but were reallocated another pitch, Nigel just said he gets lost as to who is where!
Whilst music playing is ok, there was no control over the volume and at some points we had 2-3 groups blasting put different music.

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Réponse du gestionnaire : Thank you for your feedback. We are glad to hear that you appreciated the close proximity to the beach.

We are, however, deeply sorry that the overall appearance and condition of our site did not meet your expectations. Your description of the tatty and rundown appearance, the uncontrolled weeds and nettles, and the pile of rubbish is unacceptable. We are also very concerned about the issues you raised with our shower facilities, including the blocked tray, broken showers, and lack of functionality. This is a clear failure on our part, and we are investigating these issues immediately to prevent them from happening again.

We sincerely apologise for the mix-up with your pitch. This is a serious error in our booking process, and we are reviewing our procedures to ensure pitches are correctly allocated and managed. Nigel's comment was not an acceptable response, and we will be addressing this with our staff. We also apologise for the loud music, as we strive to maintain a peaceful environment for all our guests. We will be implementing stricter controls on music volume moving forward.

We understand your frustration and are truly sorry for the poor experience. Your detailed comments are invaluable as we work to make the necessary improvements to our site and services.

A aimé Nigel was a pleasant chap to deal with.

N'a pas aimé Unkempt site. Nettles and weeds everywhere. Very tatty. Old rusty bin lids strewn about the site used as fire pits. Which had burnt the grass. Dirty showers. Dirty building housing the toilets of which one didn’t flush. Several occasions using the facilities no toilet paper in any cubicles or hand towels. The taps ran so slowly you could barely wash your hands or brush your teeth. The washing up facilities were two sinks on some hard core. No cover over it. Gents toilets only had one sink with running water. 3 urinals and only two worked. All this for £56.50 a night. The worst site we’ve ever been on. However good location for walking.

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Réponse du gestionnaire : Thank you for your detailed feedback. We're happy to hear that Nigel was a pleasure to deal with, and that you found the location good for walking.

We are, however, deeply sorry that the condition of the campsite did not meet your expectations. The issues you've highlighted regarding the unkempt site, poorly maintained facilities, and lack of basic amenities are unacceptable. This is not the standard we aim for, and we are taking your comments very seriously.

We are already investigating and addressing the problems you mentioned, including the cleanliness and functionality of the toilets and showers, the slow-running taps, and the lack of essential supplies like toilet paper and hand towels. We are also working on tidying the grounds and removing the makeshift fire pits to prevent further damage to the grass.

Your comments are invaluable in helping us identify where we need to make significant improvements. We apologize for the poor experience and the high price for what you received. We hope to have the opportunity to provide you with a much better experience in the future.

A aimé Close proximity to beach. Peaceful, relaxed site. Clean facilities. Shop, cafe and pub close by. Suits our needs perfectly!

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A aimé The views - great sunset and rise
The location - right next to a nice walk, beach, cafe, other caravan sites.
The space
The sink for dish cleaning
How friendly the chap was

N'a pas aimé The toilets and showers were a bit rustic / dated for me so I tried to give them a miss where possible.

The entrance looked like a scrap yard

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Réponse du gestionnaire : Thank you for your review. We're glad to hear that you enjoyed the great views of the sunset and sunrise, the excellent location, the spaciousness of the site, and the friendly service. It's also great to know that the dishwashing sink was a useful feature for you.

We appreciate your honest feedback about our facilities. We apologise that the toilets and showers felt rustic and dated, and we understand your concern about the appearance of the entrance. This is not the impression we want to give our guests, and we are looking into ways to improve the overall tidiness and update our facilities. Your comments are very important as they help us prioritise areas for improvement.

We hope to see you again soon, and we're committed to making your next stay even better.

A aimé Closeness to the beach

N'a pas aimé Nothing really

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A aimé Great location, friendly helpful staff, quiet and respectful at night. Peaceful site.

N'a pas aimé A little on the expensive side, toilet and shower blocks need updating (we had our own facilities in our van but would have expected a little better for the price)

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Réponse du gestionnaire : Thank you for your review. We're so glad to hear that you enjoyed the great location, found our staff to be friendly and helpful, and had a quiet and peaceful stay.

We appreciate your honest feedback regarding our pricing and the condition of our toilet and shower blocks. We agree that our facilities need to be updated, and we are actively looking into plans for renovation to provide a better experience for all our guests. Your comments about the pricing are also helpful as we continually evaluate our rates to ensure they align with the value we provide.

We hope to welcome you back again in the future!