Halfway House Inn

A aimé Adjacent pub serves good food and beer☺️

N'a pas aimé Chemical waste disposal could do with a clean up

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Réponse du gestionnaire : Hi Gerard,

Thank you for taking the time to leave us a review. We're pleased you enjoyed the food and beer in the pub and found us a good stop for your overnight stay. ☺️

Thank you also for your feedback regarding the chemical waste disposal area. We've taken your comments on board and will make sure this is looked at by the team.

We hope to welcome you both back to the Halfway House Inn again in the future.

Warm regards Peter, Kiki & Team

A aimé Friendly clean toilets and showers

N'a pas aimé Dogs across the field at night barking.
Manager was a bit off,
Someone had emptied toilet at water point with loo paper all over.
Dog poo on pitch.

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Réponse du gestionnaire : Thank you for taking the time to leave us a review, Steve.

We're pleased to hear you found our facilities clean and enjoyed the friendly atmosphere during your stay.

We're sorry to learn about the issues you experienced. Unfortunately, the barking dogs are from neighbouring kennels and are outside of our control, although we do appreciate that it can occasionally be disruptive.

We're also disappointed to hear about the misuse of the water point and the dog mess on the pitch. We work hard to keep the site clean and tidy, and we'll continue to remind guests to use the facilities responsibly and to clean up after their dogs.

We're particularly sorry that you felt our manager was a little off. Those who know Kiki will know she's normally cheerful, welcoming and always goes above and beyond for our guests. On this occasion, she was dealing with an unexpected issue behind the scenes, which may have affected how she came across, but this was very much a one-off and certainly not the standard of hospitality we pride ourselves on.

Thank you again for your honest feedback. We genuinely appreciate it and hope you'll visit us again so we can provide the five-star experience we're known for.

Warm regards

Peter, Kiki & Team

A aimé Nice friendly staff. Nice clean site close to the town

N'a pas aimé Nothing

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Réponse du gestionnaire : Hi Stevie,

Thank you so much for the fantastic review! We're really pleased you enjoyed your stay and found the site clean, relaxing and our team friendly.

It sounds like we were the perfect base for your trip to the Theatre on the Steps, and we love the fact you've said you'll definitely visit again! 😊

We look forward to welcoming you both back very soon.

Warm regards Peter, Kiki & Team

A aimé Everything. Quite dog friendly site. Friendly staff. Great service. On site pub with good food and drink. Well looked after.

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Réponse du gestionnaire : Hi

Thank you so much for your fantastic review and for sharing your photos with us.

We're delighted to hear that you enjoyed everything about your stay and that you found our team friendly, the site well looked after, and our pub food and drinks to your liking. It's also great to know that our dog-friendly atmosphere made a positive impression.

Your kind words mean a lot to the whole team, and we're thrilled to hear you'll be staying with us again. We look forward to welcoming you back for another relaxing visit in the near future.

Warm regards,

Peter, Kiki & Team

A aimé Fantastic. Great site, great pub, great wine (my husband said an excellent pint of ale too) and brilliant food.
Can’t wait to visit again. Thank you Peter for your amazing hospitality. Oh and that door!!! How much has that door seen over the centuries. England winning 4-2 was icing on the cake. ❤️

N'a pas aimé Nothing

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Réponse du gestionnaire : Hi Jan,

Wow – thank you so much for your wonderful review! It was an absolute pleasure to welcome you both to The Halfway House Inn.

We're delighted you enjoyed the campsite, the food, the wine, and of course the ale too! It really means a lot to hear such kind words about our hospitality.

The old door certainly has a story to tell, doesn't it? If only it could talk! It's witnessed centuries of history, and now it can add England's 4–2 victory to its long list of memorable moments.

We can't wait to welcome you back for another stay, another great meal, and hopefully another England win!

Warm regards
Peter, Kiki & Team

A aimé The pub was nice with good food, the pitches were level and very friendly staff. The whole site was very clean.

N'a pas aimé Needs more toilets even though you could use the pub ones 24/7 there are only 3 showers. The grass could have done with a cut and the spacing was odd. The howling dogs woke us up several time but that’s not under their control.

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Réponse du gestionnaire : Hi Niky,

Thank you for taking the time to leave us a review and for your helpful feedback.

We're so pleased you enjoyed your stay and that you found the pub, food, level pitches, friendly staff, and cleanliness of the site to be highlights. It's lovely to hear that these made a positive impression.

Thank you also for your comments regarding the shower facilities and the pitch spacing. We understand that everyone's expectations can differ. Our site currently has three showers for 28 pitches, which exceeds the requirements set by Shropshire Council, but we do appreciate your feedback and are always looking at ways to enhance our guests' experience.

We apologise that the grass wasn't cut before your stay. Unfortunately, our grounds maintenance contractor was unable to attend that week due to sickness, which left us behind schedule. Thankfully, this was a one-off situation and the grass has now been cut.

We're sorry the neighbouring dogs disturbed your sleep. Unfortunately, that is outside of our control, but we have passed your feedback on to the kennel owners.

We hope to have the opportunity to welcome you back again in the future.

Warm regards
Peter, Kiki & Team

A aimé Really nice and welcoming

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Réponse du gestionnaire : Hi David,

Thank you so much for your lovely review. We're really pleased you found the Halfway House Inn welcoming — that's exactly the experience we want all our guests to have. 

Thank you for recommending us, and we hope to welcome you back for another stay very soon.

Warm regards Peter, Kiki & Team

A aimé The pitch was good as was the food in the pub couldn't fault it

N'a pas aimé Toilet block could maybe a touch cleaner. The radiators were full of dust and behind the door. No signal for phones (only in the pub) made it difficult to book a taxi into bridgnorth but after wandering around the pub outside as it was closed we managed to get one. We be useful for coverage across the site as needed to book our next point of call.

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Réponse du gestionnaire : Dear Gail,

Thank you for taking the time to leave us a review and for recommending us. We're delighted to hear you enjoyed your pitch and that you couldn't fault the food in the pub – your kind comments mean a great deal to our team.

We also appreciate your constructive feedback. Please accept our apologies that the toilet block wasn't up to our usual standards during your stay. Your comments regarding the dust on the radiators and behind the door have been passed on to our housekeeping team so we can ensure these areas receive extra attention.

Unfortunately, mobile phone coverage in our rural location is outside of our control, although we do provide free Wi-Fi within the pub for guests to use. We understand how frustrating it can be when trying to arrange transport or plan the next stage of your journey, and we appreciate your understanding.

Thank you again for your valuable feedback. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.

Warm regards,

Peter, Kiki & Team

A aimé Lovely owners, delicious food. Look forward to going again x

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Réponse du gestionnaire : Thank you so much for your lovely review, Beverly!

It was a real pleasure welcoming you, and we're delighted to hear you enjoyed your stay and our food. We'll be sure to pass your kind words on to our fantastic chef – they'll be thrilled to hear them!

See you again soon!

Warm regards

Peter, Kiki & Team

A aimé lovely quiet friendly place nice people and lovely pub

N'a pas aimé none

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Réponse du gestionnaire : Hi Arthur,

Thank you for your wonderful review and for choosing to stay with us.

We're delighted to hear that you found the site quiet, friendly, and welcoming. It's especially pleasing to know that you enjoyed the atmosphere, met some lovely people, and had a great experience in the pub.

We're also grateful that there was nothing to dislike during your stay. We really appreciate your recommendation and look forward to welcoming you back again in the future.

Warm regards Peter, Kiki & Team