Sunnydale Holiday Park

A aimé 1st time here and the site is lovely.. food and drinks prices very reasonable (not expensive as I thought would be) lovely park area, good entertainment.. staff ALL lovely and friendly.

N'a pas aimé To be fair I feel im being bit too picky here but if had to say 1 thing then it would be the fact showers only open 8am till 8pm for tourers (I understand they are in the pool area) and maybe cant be open earlier.. but maybe give tourers a key or door code to get in and use showers earlier.. Im an early bird and sitting around for shower wasnt the one.

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Réponse du gestionnaire : Hi Amanda,

Thank you for the fantastic review! It means so much to us. We're thrilled that you had a great experience with us. We can't wait to welcome you back soon to create even more amazing memories. ^JC

A aimé Price was good. Basic, good location. Some good facilities. Enjoyed it.

N'a pas aimé Really struggled to get in touch on Saturday evening. Had to wait until Sunday morning.

The swimming pool timetable is all over the place. Sold as hour slots but lifeguards clear the pool after 45 minutes. They say so they can have a 15 minute turn around but that’s already reflected in the timetable. When challenged, I didn’t get an answer.

Evening entertainment was poor. The world’s longest and most random game of bingo. Felt that they drew 15 numbers in about 30 minutes.

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Réponse du gestionnaire : Hi Danny,

Thank you for taking the time to leave your feedback following your recent stay.

We’re pleased to hear that you enjoyed the location, found the pricing good value, and made use of the facilities during your visit. It’s also great to know that you would recommend us to friends and consider visiting again.

We are sorry to hear about the difficulties you experienced when trying to get in touch on Saturday evening, and we understand how frustrating this must have been. We also appreciate your feedback regarding the swimming pool session timings and the confusion surrounding the turnaround periods. Your comments will be shared with the relevant team to help us improve communication and the overall guest experience.

We’re also disappointed to hear that the evening entertainment did not meet your expectations. Guest feedback is extremely important to us, and your comments regarding the bingo sessions and entertainment programme have been noted for review.

Thank you again for your honest feedback, and we hope to welcome you back again in the future. ^EC

A aimé Very quiet perfect to rest

N'a pas aimé Don't have any mobile phone signal , could be a blessing for some but when you have kids they complain a lot

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Réponse du gestionnaire : Hi Marcelo,

Thank you so much for taking the time to leave such a great review.

We’re sorry to hear that you experienced issues with your phone signal during your stay. While many of our other guests do not report the same problem, we do understand how frustrating this can be.

We hope we’ll have the opportunity to welcome you to one of our other resorts in the future. ^JC

A aimé large pitches level, will take motorhomes over 6mts toilets clean staff friendly very good for price

N'a pas aimé none

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Réponse du gestionnaire : Hi Alan,

Thank you for the great review!

We’re so pleased to hear that you had an enjoyable holiday experience with us. Your feedback is incredibly important, and we truly appreciate you taking the time to share it.

We hope to welcome you back again soon! ^JC

A aimé Facilities and shows that were on. Brilliant.

N'a pas aimé Nothing.

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Réponse du gestionnaire : HI Mark,

We really appreciate you taking the time out to share your review with us, we’re happy that you’re happy and we look forward to your next visit. ^JC

A aimé Easy access . Plenty of space

N'a pas aimé Drink prices . Went to local pub instead

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Réponse du gestionnaire : Hi Kevin,

Thank you for your review Kevin. We’re pleased to hear you enjoyed the easy access to the park and the spacious pitches during your stay.

We also appreciate your feedback regarding the drink prices. We understand everyone has different preferences and budgets, and we’re lucky to have some great local pubs nearby for guests to enjoy as well.

Thank you again for your comments and we hope to welcome you back in the future. ^EC

A aimé Well kept, tidy and clean. Great staff, great facilities. Very happy , especially given the price we paid. Well done.

N'a pas aimé No complaints.

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Réponse du gestionnaire : Hi Paul,

Thanks for the great review!

We look forward to seeing you again soon. ^SR

A aimé Friendly welcome, lovely quiet park. Lots of great amenities. Great location near pubs and chippy. Something for everyone. I will definitely return. Great value for money. Toilets immaculately clean. Would be fab if showers were in the toilet block not just in the leisure centre.

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Réponse du gestionnaire : Hi Paul,

Wow! Wow 10 out of 10! We can’t thank you enough for your amazing review,

We are thrilled to hear you enjoyed your stay and we cant wait to welcome you back again soon. ^JC

A aimé Pitch good size. Amenities close to hand. Clubhouse atmosphere great. Staff very helpful. Jean at the pool shop very helpful, friendly and professional. Plenty of walks on the beach to Donna Nook and Salfleet. Nice area.

N'a pas aimé No hot water, boiler down so no hot water for showers or pool. Very disappointing. My husband has heart condition so could nota risk cold water.

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Réponse du gestionnaire : Hi Helena,

Thank you for your honest feedback.

We hope to be able to welcome you back to one of our parks in the future. ^SR

A aimé enough space, quiet at night, friendly service

N'a pas aimé a bit remote, cleanliness could be better, poor mobile coverage

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Réponse du gestionnaire : Thank you so much for taking the time to leave your review and share your thoughts with us. It’s wonderful to hear that you found our team to be friendly and that you enjoyed the peaceful, idyllic setting of our park while touring and camping. We always aim to provide a relaxing and welcoming environment for all our guests, so your positive feedback about these aspects is very much appreciated. However, I’m truly sorry to hear that the cleanliness of our park did not meet your expectations during your stay. We take comments like yours seriously, as maintaining high standards of cleanliness is very important to us. I will make sure to pass your concerns on to our on-park team so they can review the situation and take any necessary steps to improve this aspect of our service. Your feedback is invaluable in helping us ensure a better experience for all of our guests in the future. ^AB