Berrends Farm Caravan and Camp Site

A aimé Nothing

N'a pas aimé We couldn’t even get on to the pitch, way too muddy. Owner was away all weekend and said he could “probably pull [us] out [of the mud] on Monday”. Alternative pitch offered on hard standing, was right behind the toilet with absolutely no view!! Toilet had no toilet paper or soap in. We ended up leaving after three failed attempts at getting on to the pitch, to find a better site. Owner very abrupt and dismissive over the phone. Felt like we were an inconvenience to him.

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Réponse du gestionnaire : We could give a length reply but will try to keep it brief.

The horrendous weather is out of our control.

We discussed with bad reception 2 posibilities where you could pitch but you said you needed to be on grass to pitch your awning.

If you had rang before leaving I would have discussed other options maybe not be grass.

For the record not that I need to I was working locally at a trade show and was back at tea time.

If you had spoken to me I would have refunded cost of the awning if you couldn't use it.

Its so easy to moan. !! I so wish I could have altered the weather.

A aimé Lovely quiet location and owners are lovely. We booked really late notice after not being able to find anywhere else within area and they were so accommodating and came back from their valentines dinner early to let us in as get us hooked up. Also saved us the next morning by jump starting our van on our outward journey. Highly recommend

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Réponse du gestionnaire : Thanks for choosing Berrends we try our hardest to make sure people have a good experience.

However the weather was very unkind when you were here.

See you again

Peter.

A aimé Beautiful, well equipped hut. I liked the fact that the owner rang to see what time we were arriving so he could ensure the hut was warm. Spotlessly clean. Friendly staff. Nice and quiet. Good amenities.

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Réponse du gestionnaire : Thanks for booking Berrends Farm.

Pleased you enjoyed your stay.

We very much look forward to your return.

The review you have given has made my Friday morning!


Best wishes

Peter

A aimé A lovely location and easy to park up. We had electric hookup and were positioned near the toilet and washing up facilities which was ideal for us. The night sky was so clear and our night was very quiet - only heard one moo 🐮 😀 Thank you

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Réponse du gestionnaire : Hi there thanks for using Berrends Farm for your stay.

Disappointed that you didnt ring or message re any concerns over facilities we would have been on hand to rectify.

Hence the signs we put up.

Thanks anyway and HNY

A aimé Lovely site, handy for the M50. Easy to find, nice peaceful site will use again. Would recommend

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Réponse du gestionnaire : Thanks v much for your business
. We very much look forward to.welcoming you again very soon.

Happy New Year.

Peter and the Team

A aimé Convenient to the highway

N'a pas aimé Small pitches - although it was very quiet so this was not an issue for us
Rain water had got into some electric connections
Rubbish bin was very very full

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Réponse du gestionnaire : Hi there we have had some torrential rain.

Did you report any issues as the signs say.?

Glad you are very much in minority.

One thing we can't resolve is the weather.

Best wishes for the future

P

A aimé Very friendly hosts and a well kept site, easy access to the facilities which are all kept clean and tidy. Odd farm vehicle rolled past every now and then, some cows mooed, no bother to us really and rather added to the working farm vibe. The kids enjoyed the trip including going and seeing the farm animals too.

N'a pas aimé Nothing to dislike here, we had an awesome time :)

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Réponse du gestionnaire : Thanks very much for booking in at Berrends we look forward to hearing from you when you are able to come back.

Thanks very much for giving us such a wonderful review.

Best wishes

Peter and team

A aimé Smaller campsite , fringed by trees and hedges . Basic but clean shower / toilet/ washing up facilities. Hot water on tap and good pressure. Level ground .

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Réponse du gestionnaire : Thanks for booking and review.

Many thanks

Peter and the team

A aimé Really nice stay, cute and comfy hut

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Réponse du gestionnaire : Thanks for booking and good review.

Many thanks


Peter

A aimé Lovely little site had all the basics you need . Friendly staff clean facilities and nice level pitches

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Réponse du gestionnaire : Hi there.

Thanks for taking the time for giving a review its very much appreciated. We work hard to provide a nice place to stay.

Its great when we hear someone has enjoyed our home.

See you again.

Peter