Twelve Oaks Farm Caravan Park

Camping and touring

Admission

• Admission is only permitted after registering at reception.
• At least one of the party members must be aged 18 or over.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.

General

• Bookings are nominative and non-transferable.

Changes to your holiday

• Bookings cannot be amended within 21 day(s) of arrival.

General

• Bookings must not be for more than 14 consecutive nights.

Vehicles

• Commercial vehicles (vehicles used for work-related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.

General

• Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.

Dogs

• Dogs must be kept on leads and supervised at all times.

Extras

• Facilities/activities including fishing are subject to extra charges payable on arrival.

Safety

• Firearms are not permitted.

Occupancy

• Group bookings of 2 or more units travelling together are not permitted via Pitchup.com.

General

• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.

Changes to your holiday

• Modifications are subject to a £10,00 (R232,41) fee.

Extras

• Motorbike(s) can be brought instead of the car(s) included.

Occupancy

• No hen/stag parties permitted via Pitchup.com.

Arrivals and departures

• No refunds/discounts for inclement weather, late arrivals or early departures.

Vehicles

• No vehicle movement between midnight and 6:30 a.m..
• Only one car is to be parked by the pitch. Extra vehicles must be parked in the designated area.

Pool

• Only park guests are authorised to use the pool.

Safety

• Open fires are prohibited.

General

• Public areas are non-smoking.
• Quiet hours must be respected between 11 p.m. and 6:30 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.

Vehicles

• The charging of electric vehicles is not permitted on site.

General

• The fishing lakes are stocked with Carp.
• The grocery shop is open between 01/07 et 31/08.
• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.

Pool

• The outdoor swimming pool is open between 01/05 et 30/09 (subject to weather conditions).

Dogs

• The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. XL Bully, Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro).

General

• The site is not liable for any refund in the event of force majeure.
• This site does have a catch-and-return fishing policy in place.

Visitors

• Visitors are not permitted on site.
• Visitors’ cars are not permitted on site.
• Visitors must register at reception and pay their fee.

General

• You'll need an Environment Agency rod licence (you'll need to apply for this beforehand).

Pitches

• You must follow the management directives when pitching your tent/unit and related equipment.