Camping Vidrà

Camping and touring

On-site accommodation

Admission

• Admission is only permitted after registering at reception.
• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.
• Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
• No refunds/discounts for inclement weather, late arrivals or early departures.
• Units will be allocated on arrival.

Dogs

• Dogs must be kept on leashes and supervised at all times.
• Guide dogs are allowed on site free of charge.
• Your dog must be tattooed or microchipped.

General

• Entertainment and activities are available between 01/01 and 12/31.
• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Quiet hours must be respected between 11 p.m. and 7 a.m..
• The bar is open between 01/01 and 12/31.
• The games room is open between 01/01 and 12/31.
• The grocery shop is open between 01/01 and 12/31.
• The management reserves the right to deny access or terminate the stay of those guests whose behavior is deemed unsuitable. No refunds will be offered.
• The park is not liable for any refund in the event of force majeure.
• There are no garbage cans onsite: all garbage will need to be taken home with you.
• The restaurant is open between 01/01 and 12/31.
• This is a quiet park: no music is allowed.

Hired accommodation

• No naked flames are allowed inside the hired accommodation units.

Pool

• Please note there is no lifeguard on duty.
• The outdoor swimming pool is open between 06/01 and 09/30 (subject to weather conditions).

Reception

• If reception is closed on arrival: please contact the number provided on your booking confirmation.
• Reception is open from 9 a.m. to 9 p.m. between 06/15 and 09/30 and between 10/01 and 06/14.
• Reception is unmanned after 9 p.m.. Please inform the park while on your way there should you expect to arrive after this time so that the team can provide information about your unit/site.

Safety

• Firearms are not permitted.
• Guests are advised to bring a good quality flashlight with them as parts of the park are unlit.
• Open fires are prohibited.
• Please do not touch or feed the animals.

Sites

• You must follow management instructions when setting up your tent/rig and related equipment.

Vehicles

• Cars are not permitted when travelling with a RV/campervan.
• No vehicle movement between 11 p.m. and 8 a.m..
• Only one car is to be parked at the site. Extra vehicles must be parked in the designated area.
• The car is only included in the rate if you are traveling with a camper, trailer tent or tent. Cars are not permitted when traveling with a motorhome/RV.
• The charging of electric vehicles is not permitted on site.

Visitors

• Visitors must leave the premises by 10 p.m..
• Visitors must register at reception and pay their fee.