Green Resort

Camping and touring

Changes to your holiday

• Bookings cannot be amended within 7 day(s) of arrival.

Admission

• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.
• Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
• No refunds/discounts for inclement weather, late arrivals or early departures.
• Units will be allocated on arrival.

Dogs

• Dogs must be kept on leashes and supervised at all times.
• The campground/park does not accept breeds/crossbreeds listed in the Breed-specific legislation (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro) and/or any of the following: Staffordshire bull terrier, American Staffordshire terrier, Rottweiler, any Mastiff or Tosa.
• The park only allows dogs up to 15kg.

Extras

• Entertainment passes are included in the rate.

General

• Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.
• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Quiet hours must be respected between 10 p.m. and 9 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and trunks must be closed quietly.
• The bar is open between 05/14 and 01/03.
• The management reserves the right to deny access or terminate the stay of those guests whose behavior is deemed unsuitable. No refunds will be offered.
• The restaurant is open between 05/14 and 01/03.

Occupancy

• No bachelor/bachelorette parties permitted via Pitchup.com.

Pool

• Only park guests are authorized to use the pool.
• Please note there is no lifeguard on duty.
• The outdoor swimming pool is open between 06/01 and 08/31 (subject to weather conditions).

Reception

• If reception is closed on arrival: please contact the number provided on your booking confirmation.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
• Firearms are not permitted.
• Firepits are permitted but must be raised off the ground and attended by an adult at all times.
• Fires, barbecues and/or firepits will not be permitted in dry, windy and/or hot weather conditions.
• Open fires are prohibited.
• Please do not touch or feed the animals.

Sites

• A cable measuring at least 10 metres is needed for the electric hook-ups.
• You must follow management instructions when setting up your tent/rig and related equipment.

Taxes

• Local city/eco tax is included in the rate.

Vehicles

• No vehicle movement between 10 p.m. and 8 a.m..
• Only one car is to be parked at the site. Extra vehicles must be parked in the designated area.
• The car is only included in the rate if you are travelling with a camper, trailer tent or tent. If you wish to bring a car along with your motorhome/RV, please select the extra.
• The charging of electric vehicles is not permitted on site.

Visitors

• Visitors must leave the premises by 10 p.m..
• Visitors must register at reception and pay their fee.