Banana Eco Camp

Camping and touring

On-site accommodation

Changes to your holiday

• Bookings cannot be amended within 15 day(s) of arrival.

Admission

• At least one of the party members must be aged 18 or over.
• Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

• If the reception is closed on arrival, please check in at the By video.
• The park will send you further check-in information -1 day(s) before your arrival.

Dogs

• Dogs must be kept on leashes and supervised at all times.
• The park does not accept breeds/crossbreeds listed in the Breed-specific legislation (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro).

General

• Bookings are nominative and non-transferable.
• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Quiet hours must be respected between 10 p.m. and 8 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and trunks must be closed quietly.
• The bar is open between 01/01 and 12/31.
• The fishing lakes are stocked with Koi.
• The management reserves the right to deny access or terminate the stay of those guests whose behavior is deemed unsuitable. No refunds will be offered.
• The park is not liable for any refund in the event of force majeure.
• This is a quiet park: no music is allowed.

Hired accommodation

• No naked flames are allowed inside the hired accommodation units.

Occupancy

• Bookings must not consist of more than 1 different households.
• Group bookings of 15 or more units (e.g. tent, caravan, RV or accommodation hire) traveling together are not permitted via Pitchup.com.
• Group bookings of 4 or more adults are not permitted (couples and immediate family members excepted).
• No bachelor/bachelorette parties permitted via Pitchup.com.

Reception

• If reception is closed on arrival: please contact the number provided on your booking confirmation.
• Reception is open from 8 a.m. to 5 p.m. between 05/01 and 09/30 and between 10/01 and 04/30.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
• Firepits are permitted but must be raised off the ground and attended by an adult at all times.

Sites

• You must follow management instructions when setting up your tent/rig and related equipment.

Vehicles

• Commercial vehicles (vehicles used for work-related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.
• Continental touring caravans (caravans built with the passenger door on the right-hand side) are not permitted.
• No cars/motorcycles at the site. All cars must be parked in the designated area.

Visitors

• Visitors must leave the premises by 8 a.m..