Camping Sous Les Étoiles Normandie

Camping and touring

Changes to your holiday

• Bookings cannot be amended within 5 day(s) of arrival.
• Modifications are subject to a €10.00 ($10.63) fee.

Admission

• Admission is only permitted after registering at reception.
• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.
• At least one of the party members must be aged 18 or over.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
• No refunds/discounts for inclement weather, late arrivals or early departures.
• The park will send you further check-in information 7 day(s) before your arrival.
• Units will be allocated on arrival.

Dogs

• A valid vaccination certificate must accompany your dog.
• Dogs are prohibited from main facilities and amenities.
• Dogs must be kept on leashes and supervised at all times.
• Guide dogs are allowed on site free of charge.
• The park does not accept breeds/crossbreeds listed in the Breed-specific legislation (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro).
• Your dog must be tattooed or microchipped.

Extras

• Motorcycle(s) can be brought instead of the car(s) included.

General

• Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.
• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Quiet hours must be respected between 11 p.m. and 7 a.m..
• The bar is open between 05/01 and 09/30.
• The grocery shop is open between 05/01 and 09/30.
• The management reserves the right to deny access or terminate the stay of those guests whose behavior is deemed unsuitable. No refunds will be offered.
• The restaurant is open between 05/01 and 09/30.

Reception

• Reception is open from 8 a.m. to 9:30 p.m. between 05/25 and 08/31.
• Reception is open from 9:30 a.m. to 7:30 p.m. between 03/01 and 05/24 and between 09/01 and 10/31.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
• Firearms are not permitted.
• Guests are advised to bring a good quality flashlight with them as parts of the park are unlit.
• Open fires are prohibited.
• Please do not touch or feed the animals.

Sites

• You must follow management instructions when setting up your tent/rig and related equipment.

Taxes

• Local city/eco tax is included in the rate.

Visitors

• Visitors must leave the premises by 11:30 p.m..