Dordogne Glamping

On-site accommodation

Changes to your holiday

• Changes cannot be made once you have booked.

Admission

• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.
• Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

• If the reception is closed on arrival, please check in at the house.
• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
• No refunds/discounts for inclement weather, late arrivals or early departures.
• Units will be allocated on arrival.

Extras

• Motorcycle(s) can be brought instead of the car(s) included.

General

• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Please note that the toilet/shower facilities are unisex.
• Public areas are non-smoking.
• Quiet hours must be respected between 9 p.m. and 8 a.m..
• Refunds within the indicated cancelation period are only possible if the park is able to relet your unit/site.
• The management reserves the right to deny access or terminate the stay of those guests whose behavior is deemed unsuitable. No refunds will be offered.
• The park is not liable for any refund in the event of force majeure.
• This is a quiet park: no music is allowed.

Hired accommodation

• Hired accommodation: €100.00 ($109.15) damage/cleanliness/bracelet deposit is required on arrival and will be refunded on departure after inspection of your unit should no damage/losses be found.
• No naked flames are allowed inside the hired accommodation units.
• The damage/cleanliness/bracelet deposit required on arrival can only be paid for in cash.
• Your unit must be left clean and tidy; a fine of €50.00 ($54.58) will be charged for unclean units upon departure.

Occupancy

• No bachelor/bachelorette parties permitted via Pitchup.com.

Pool

• Only park guests are authorized to use the pool.
• Please note there is no lifeguard on duty.
• The outdoor swimming pool is open between 06/01 and 09/30 (subject to weather conditions).

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
• Firearms are not permitted.
• No charcoal barbecues allowed.
• No electric barbecues allowed.
• Open fires are prohibited.

Vehicles

• Commercial vehicles (vehicles used for work-related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.
• No cars/motorcycles at the site. All cars must be parked in the designated area.
• No vehicle movement between 11:30 p.m. and 8 a.m..

Visitors

• Visitors must leave the premises by 9 p.m..
• Visitors must register at reception and pay their fee.