Riverside Camping

Camping and touring

On-site accommodation

Changes to your holiday

• Bookings cannot be amended within 7 day(s) of arrival.

Admission

• Admission is only permitted after registering at reception.
• Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

• If the reception is closed on arrival, please check in at the A map with your name & pitch number will be on the arrival clipboard. This is at the front of reception to the left of the front door..
• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
• No refunds/discounts for inclement weather, late arrivals or early departures.

Dogs

• Dogs must be kept on leashes and supervised at all times.
• Guide dogs are allowed on site free of charge.

Extras

• Motorcycle(s) can be brought instead of the car(s) included.

General

• A state-issued fishing license is required (you'll need to apply for this beforehand).
• Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.
• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Public areas are non-smoking.
• Quiet hours must be respected between 10 p.m. and 8 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and trunks must be closed quietly.
• The games room is open between 03/14 and 10/31.
• The park is not liable for any refund in the event of force majeure.
• The restaurant is open between 03/14 and 10/31.

Hired accommodation

• Hired accommodation: £100.00 ($121.34) damage/cleanliness/bracelet deposit is required on arrival and will be refunded on departure after inspection of your unit should no damage/losses be found.

Occupancy

• No bachelor/bachelorette parties permitted via Pitchup.com.
• Single-sex bookings of 4 or more people (couples and immediate family members excepted) are not permitted via Pitchup.com.
• The park caters for families (immediate members) and couples only - bookings from all other forms of groups are not accepted.

Reception

• Reception is unmanned after 6 p.m.. Please inform the park while on your way there should you expect to arrive after this time so that the team can provide information about your unit/site.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
• Firearms are not permitted.
• Fires, barbecues and/or firepits will not be permitted in dry, windy and/or hot weather conditions.
• Open fires are prohibited.
• Swimming in the lake is allowed.

Sites

• A cable measuring at least 15 metres is needed for the electric hook-ups.
• Please note, pup tents are to be used for storage purposes only. Guests may not use them for sleeping.
• You must follow management instructions when setting up your tent/rig and related equipment.

Vehicles

• No cars/motorcycles at the site. All cars must be parked in the designated area.
• Units longer than 9 metres metres are not allowed.

Visitors

• Visitors’ cars are not permitted on site.
• Visitors must register at reception and pay their fee.