Rivendell Park

Camping and touring

Changes to your holiday

• Bookings cannot be amended within 14 day(s) of arrival.

Admission

• Admission is only permitted after registering at reception.
• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.
• Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
• No refunds/discounts for inclement weather, late arrivals or early departures.

Dogs

• Dogs must be kept on leashes and supervised at all times.
• Guide dogs are allowed on site free of charge.
• The park does not accept breeds/crossbreeds listed in the Breed-specific legislation (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro).

General

• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Please note that the toilet/shower facilities are unisex.
• Quiet hours must be respected between 11 p.m. and 7 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and trunks must be closed quietly.
• The management reserves the right to deny access or terminate the stay of those guests whose behavior is deemed unsuitable. No refunds will be offered.
• The park is not liable for any refund in the event of force majeure.
• The sauna (and/or hammam) is open between 10/01 and 03/31.

Hired accommodation

• Guests must bring their own duvets, pillows, sheets and towels when staying in rental accommodation. You will not be allowed to stay if you do not bring these items.
• Your unit must be left clean and tidy; a fine of £50.00 ($64.64) will be charged for unclean units upon departure.

Occupancy

• No bachelor/bachelorette parties permitted via Pitchup.com.

Pool

• Only park guests are authorized to use the pool.
• Please note there is no lifeguard on duty.
• The outdoor swimming pool is open between 04/01 and 09/30 (subject to weather conditions).

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
• Firearms are not permitted.
• Fires, barbecues and/or firepits will not be permitted in dry, windy and/or hot weather conditions.
• Guests are advised to bring a good quality flashlight with them as parts of the park are unlit.
• Open fires are prohibited.
• Swimming in the lake is not allowed.

Sites

• A cable measuring at least 6 metres is needed for the electric hook-ups.
• Minimum spacing of 6 metres between pitches.
• You must follow management instructions when setting up your tent/rig and related equipment.

Vehicles

• Continental touring caravans (caravans built with the passenger door on the right-hand side) are not permitted.
• No cars/motorcycles at the site. All cars must be parked in the designated area.

Visitors

• Visitors are not permitted on site.