Marwell Resort

Camping and touring

On-site accommodation

Changes to your holiday

• Bookings cannot be amended within 7 day(s) of arrival.

Admission

• Admission is only permitted after registering at reception.
• Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
• No refunds/discounts for inclement weather, late arrivals or early departures.
• Units will be allocated on arrival.

Dogs

• Dogs must be kept on leashes and supervised at all times.
• The park does not accept breeds/crossbreeds listed in the Breed-specific legislation (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro).

Extras

• Facilities/activities including fishing, archery, junior quad biking, clay pigeon shooting, treetop adventure are subject to extra charges payable on arrival.

General

• A state-issued fishing license is required (you'll need to apply for this beforehand).
• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Public areas are non-smoking.
• Quiet hours must be respected between 10:30 p.m. and 7:30 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and trunks must be closed quietly.
• The bar is open between 01/02 and 12/31.
• The fishing lakes are stocked with carp.
• The management reserves the right to deny access or terminate the stay of those guests whose behavior is deemed unsuitable. No refunds will be offered.
• The restaurant is open between 01/02 and 12/31.

Occupancy

• No bachelor/bachelorette parties permitted via Pitchup.com.

Reception

• If reception is closed on arrival: please contact the number provided on your booking confirmation.
• Reception is unmanned after 6 p.m.. Please inform the park while on your way there should you expect to arrive after this time so that the team can provide information about your unit/site.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
• Firearms are not permitted.
• Fires, barbecues and/or firepits will not be permitted in dry, windy and/or hot weather conditions.
• Guests are advised to bring a good quality flashlight with them as parts of the park are unlit.
• Open fires are prohibited.
• Please do not touch or feed the animals.
• Swimming in the lake is not allowed.

Sites

• Please note, pup tents are to be used for storage purposes only. Guests may not use them for sleeping.
• Units should not be left unoccupied unless previously agreed with the management. Please speak to reception when the need arises, a fee may be charged for unsupervised units.
• You must follow management instructions when setting up your tent/rig and related equipment.

Vehicles

• Commercial vehicles (vehicles used for work-related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.
• Only one car is to be parked at the site. Extra vehicles must be parked in the designated area.