Wildscapes Retreat and Campsite

Liked: Would definitely recommend this place to anyone, had a brilliant night stay here, the owners suzie & sam we’re incredibly helpful.. and it’s in the perfect location with beautiful scenery, there’s loads of fire pits dotted about so just grab one, and buy a bag of logs witch is only £10 now that’s a bonus…. Couldn’t fault this place one little bit

Great site
Great management
Great location

Davey & Sonia (sunderland)

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From the manager: Davey & Sonia,
Thanks for your lovely words, we enjoyed meeting you and we are glad you had a great time at the site and we hope to see you again.

Liked: incredible location and the friendliest most helpful owners.

Disliked: Absolutely nothing. Suzie and Sam constantly making changes to the site to improve customer experience. There are currently two compost in toilets on site and waist bins however they are in the process of creating a shower block which will benefit those who don’t have on board facilities or people who are camping in in tents.

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From the manager: Thank you for your wonderful words. We are glad you enjoyed your camping experience with us. We try to keep the site wild and basic but also have been adding some little extra touches in the compost toilets, We finally got our lights working and added some nice little hand wash dispensers. Next - to install some hot water for the wash facilities.
It was great to meet you both and thank you for leaving us the coloured earth stone :-)

Liked: Beautiful location, peaceful, undisturbed., cheap to stay. Friendly laid back owners, wildlife. Dark skies. Recycling bins. Free fire pit to use. A back to nature, basic site, just what i like! Dog friendly.

Disliked: Weather! No hot water. Toilet lights have a mind of their own. No general waste bins, but these were here the last time I stayed, so maybe just an oversight. A lot of sheep droppings on pitches this time.

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From the manager: Hi Helen,

Thank you for reviewing your experience with us. I am glad you enjoyed many aspects of the site again this time. I am so very sorry about the things you disliked. I wanted to try to explain and let you know what I have addressed.
Firstly there was a miscommunication with the farmer - Dad! He let the sheep in to eat the grass off the site as I told him there were no bookings... Hmm I don't think I did but that's why that had happened. I am sorry I know this is not ideal and will forever tell him there are always bookings! :-) I hope you can understand how this happened.
THE LIGHTS HAVE BEEN FIXED! This has been a real learning curve for us, solar power, sensor light, bulbs that were draining too much power etc! We hope we have nailed it now! They were fantastic this weekend so long may it last.
Also, we have lots of waste bins, the return of the general waste bin was overlooked as you said because Dad thought no one was coming and as you know we took a couple of days away for a holiday. All is back to normal again now - Our sincerest apologies,

Liked: Loved how relaxed the site was, no set pitches, but everyone had respect for other people's space.
The setting was incredible, owners were super friendly and helpful, checking in before we arrived to check if we needed any wood for a campfire. Great hosts!
Only 1 mile from a great dog friendly pub.
Facilities basic but love how environmentally friendly they are!

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Liked: Views of the hills, laid back feel

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Liked: Location. Fantastic scenery.
Fire pits available to use, wood can be purchased in site.
Laid back vibe.

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Liked: Nothing

Disliked: The entire place was full of animal faeces — it was absolutely disgusting. The toilets were extremely dirty and unhygienic, and the whole site felt completely neglected.

We spoke to Suzie, the person in charge, who initially agreed to give us a refund due to the poor conditions. However, after we left, she changed her story and refused to refund us. This kind of behaviour is dishonest and shows a complete lack of professionalism.

Do yourself a favour and stay somewhere else — this place is not worth your time or money

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From the manager: Hi David,

I’m sorry to hear that your experience didn’t meet expectations. I want to offer clarity for future guests and respond to your concerns sincerely.

When your group arrived, it included six people, though the booking was made for three. When I addressed this, you informed me you wouldn't be staying due to the compost toilets not being what you had expected — clearly mentioned in our listing. I suggested following up via Pitchup or by email, and I welcomed a discussion about a refund.

After our conversation, you emailed me directly, and I offered you a 50% discount on a future stay as a gesture of goodwill — despite the circumstances. I believe this was a fair response.

The toilets were clean, as confirmed by both myself and other campers on-site at the time, and I’m proud of the consistent positive feedback we receive about our facilities and the peaceful atmosphere here.

I understand we won’t be the right fit for everyone, but I do take all feedback seriously and always aim to improve. Wishing you all the best in your future travels.

Suzie

Liked: Cozy small campsite surrounded by gorgeous views and sheep with their lambs. Facilities were clean, fellow campers were friendly. Composting toilets were clean and didn't smell terrible, well stocked with loo roll. Site was easy to drive to and easy to find

Disliked: Couldn't get the lights in the toilets to work so ended up taking a torch in with me

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Liked: Beautiful Views & stream running through.
Only 10 mins from M6, so good stop off on way to Scotland.
Another 10 mins to lovely Kirkby Stephen, so chips still hot once pitched up.
Good coffee & cake a few minutes mins drive away at a local art gallery.
Greeted & directed on arrival.
Managed to find a level spot to pitch
Composting toilet better than expected.

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Liked: Friendly hosts

Communication was fantastic prior to arriving

Beautiful location

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From the manager: Thank you for your review. We hope to see you again.