Ladycross Plantation Caravan Park

Liked: Fantastic site,very clean .v helpful staff

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From the manager: Thank you for your review, it means a lot when customers enjoy their holidays here. Regards Lisa

Liked: Everything. Beautiful well maintained grounds. Quiet and well spaces pitched. All services clean and tidy and staff were very helpful

Disliked: Nothing

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From the manager: Thank you so much for your kind words and we are so glad you enjoyed it, regards Lisa

Liked: The site was gorgeous, very clean and well run! We were given clear information on arrival. Very much enjoyed our stay!

Disliked: Why do some people think rules apply to everyone but them? You were given an information sheet with rules when having dogs with you (we have a dog with us) dogs MUST be on a lead at all times (quite rightly in my opinion) however a caravan opposite us had 3 small dogs that were off the leads when sat outside and then barked at people passing ……. This rule is great but does need to be inforced!

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From the manager: Thank you so much for your kind words, It was great chatting to you also and thank you for taking the time to pop in. It is important that if you have any issues with your stay at Ladycross that you tell us while you are here so we can try and solve any issues, maybe we can't all the time but we can try, our rules are in place so everyone is mindful of others and we do make sure everyone abides by them, but more often than not customers see more than we do so its fab if we can work together, thank you. Lisa

Liked: First visit to this site and was very impressed. Pitches are large we had fully serviced and were very happy. Dog field is fantastic our crazy cocker spaniel had a whale of a time running free. Facilities were immaculate and staff very welcoming. Will be back

Disliked: All was good no negatives

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From the manager: Thank you so much for taking the time to write a great review, we are so glad you enjoyed it and i will pass on your kind words to our staff and we look forward to welcoming you back, Lisa

Liked: Well equipped, quiet site, spotless facilities and helpful staff.

Disliked: Roadway lighting was very bright and not focused to the ground fortunately we had blackouts

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From the manager: Good afternoon Thank you for taking the time to write a review and my wardens will be thrilled to know they are helpful....its not a bad place to work! I will certainly have a look at the lighting issues, in the 14 years since we bought the park this is the first time anyone has mentioned ....... the northern lights that were above us on Friday was yet another unique offering to our customers on Friday! kind regards Lisa

Liked: Great staff, lovely tidy sight with great pitches. So peaceful and quiet, we were very lucky with the weather. Got the bus into whitby, also walked Grosmont to Goathland, so many more places to explore and not enough time so we will be back

Disliked: Nothing

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From the manager: Hi, and thank so much for a fantastic review, it's invaluable to my staff and me that our customers have a great time, and there is certainly plenty to do in this area......so perhaps we will see you again! Lisa

Liked: The space around pitches, peace and tranquility. Immaculate set up , location

Disliked: Nothing

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From the manager: Thank you for taking the time to write a lovely review. Lisa

Liked: The peaceful tranquility of the park. It was easy to use the park and ride into Whitby Friendliness of the staff

Disliked: That both toilet blocks were not open

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From the manager: Thank you for your review and your kind words will be passed to our wardens etc Unfortunately when we only have a handful of visitors on site we do close one of the toilet blocks, this selfishly saves us some pennies but it also helps our environment, in not putting the heating on for the water this helps save the planet of its gas and energy supplies and stops a greater amount of pollution being produced. We do try and advise customers on arrival to be mindful of the toilet cleaning times when the block will be shut so my apologies if we neglected to do it. Lastly i notice 6/10 has been given for cleanliness, we would recommend that customers tell us asap of any concerns about our cleanliness and we can sort the issues immediately. Again thank you for your review as all information received from customers allows other readers to make choices on their holiday destinations. Lisa

Liked: We loved everything about this site , the facilities were so clean lovely staff, lovely underfloor heating in showers , lots to do not too far from site, lovely walks aswel, we will definitely be back and recommend to others to visit.

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From the manager: Thank you so much for your lovely review and we look forward to welcoming you back again to Ladycross.

Liked: Layout of pitches not regimented, hardstanding, fully serviced and well kept Spotlessly clean toilets/showers cleaned twice a day Friendly helpful staff The site wifi actually works and is free Quiet and peaceful lots of wildlife around the site. Cannot think of anything negative at all. If you want a well kept quiet site with good facilities this is a really good one to look at.

Disliked: nothing

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From the manager: Its great to read such a positive review, we do value feedback on customers experience here at Ladycross and we are thrilled it was a good one....and we look forward to welcoming you back, Lisa