Fairhaven Camping and Glamping

Camping and touring

On-site accommodation

Changes to your holiday

• Bookings cannot be amended within 4 day(s) of arrival.

Admission

• Admission is only permitted after registering at reception.
• At least one of the party members must be aged 18 or over.
• Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

• No refunds/discounts for inclement weather, late arrivals or early departures.
• There is no reception at this park. Please check-in at the house instead.
• Units will be allocated on arrival.

Dogs

• Dogs are not allowed if you are staying in the accommodation units.
• Dogs are prohibited from main facilities and amenities.
• Dogs must be kept on leashes and supervised at all times.
• Guide dogs are allowed on site free of charge.
• The park does not accept breeds/crossbreeds listed in the Breed-specific legislation (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro).

Extras

• Motorcycle(s) can be brought instead of the car(s) included.

General

• Bookings must not be for more than 28 consecutive nights.
• Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.
• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Kites are not permitted.
• Please note that the toilet/shower facilities are unisex.
• Public areas are non-smoking.
• Quiet hours must be respected between 9:30 p.m. and 8 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and trunks must be closed quietly.
• The management reserves the right to deny access or terminate the stay of those guests whose behavior is deemed unsuitable. No refunds will be offered.
• This is a quiet park: no music is allowed.

Hired accommodation

• Hired accommodation: £100.00 ($121.34) damage/cleanliness/bracelet deposit is required on arrival and will be refunded on departure after inspection of your unit should no damage/losses be found.
• The damage/cleanliness/bracelet deposit required on arrival can only be paid for in cash.
• Your unit must be left clean and tidy; a fine of £25.00 ($30.32) will be charged for unclean units upon departure.

Occupancy

• Group bookings of 3 or more units (e.g. tent, caravan, RV or accommodation hire) traveling together are not permitted via Pitchup.com.
• Group bookings of 5 or more adults are not permitted (couples and immediate family members excepted).
• No bachelor/bachelorette parties permitted via Pitchup.com.
• Single-sex bookings of 5 or more people (couples and immediate family members excepted) are not permitted via Pitchup.com.

Reception

• If reception is closed on arrival: please contact the number provided on your booking confirmation.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
• Firearms are not permitted.
• Guests are advised to bring a good quality flashlight with them as parts of the park are unlit.
• If making a fire, the fuel, logs and coal have to be purchased on site.
• Open fires are prohibited.

Sites

• You must follow management instructions when setting up your tent/rig and related equipment.

Vehicles

• Commercial vehicles (vehicles used for work-related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.
• No vehicle movement between 11 p.m. and 7 a.m..
• Only one car is to be parked at the site. Extra vehicles must be parked in the designated area.

Visitors

• Visitors must leave the premises by 8 p.m..