Camping de Thoissey - Val de Saône

Liked Aimé

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Liked De plaatsen. Grote plekken

Disliked Elektriciteit. Heel ver van de plekken. Nergens wc papier. In deze tijd beetje gek

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From the manager: Hello,

Thank you very much for your feedback.
We are sorry that the distance of the electrical connections caused you inconvenience during your stay. Your comments are very relevant and we will take them into account in order to improve the experience of our campers.

We hope to have the pleasure of welcoming you back for an even more enjoyable stay.

The Camping Team

Liked Ambiente fresco con molti alberi

Disliked - staff poco accogliente
- buon livello di inglese alla reception, piuttosto basso al ristorante e al bar
- orari di apertura della piscina troppo limitati
- regole di accesso alla piscina assurde (ammessi solo slip da bagno, ma non shorts da bagno)
- no carta igienica nei bagni
- no sapone nei bagni
- zona di ricarica acque pulite piuttosto scomoda

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From the manager: Hello,

Thank you for sharing your experience and for enjoying the green surroundings of our campsite.

We are sincerely sorry that certain aspects of your stay did not meet your expectations. We take your comments very seriously. We will study them carefully in order to improve the comfort and satisfaction of our visitors.

We hope to have the opportunity to welcome you back and offer you a more pleasant and seamless experience.

The Campsite Team

Liked Wouldn't choose to stay here again.

Disliked Bathroom facilities weren't the best, they didn't smell very pleasant.
Would require extra long leads as some motorhome pitches didn't have electric hook up.
Pool is the communal village pool so very busy with people coming off-site also. There is no seating or beds around the pool so have to sit on the floor/lie on towels.

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From the manager: Hello,

Thank you for taking the time to share your experience. We are sorry to hear that your stay did not meet your expectations.
Regarding the sanitary facilities, we carry out regular checks and cleaning, but we take your comments on board in order to improve the comfort of our facilities.
As for the electricity, on some pitches, we do recommend checking the length of the cable before your arrival, and we are considering solutions to better inform our customers about this.
As for the swimming pool, it is true that it is a municipal pool and that it can be crowded at certain times. We are working to improve the pool experience.
We hope that you were still able to enjoy your stay at our campsite.

The campsite team

Liked Accueil convivial et disponibilité des professionnels. Ambiance chaleureuse dans le camping. Accessibilité des équipements. Propreté.

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From the manager: Bonjour,

Merci pour cet avis. Nous sommes très heureux que vous ayez passé un bon moment dans notre camping.
Nous espérons vous revoir l'année prochaine.

L'équipe du camping

Liked Close to the river and we was able to launch our own kayak and enjoy the river.
Pitches were reasonably flat and large.

Disliked Restaurant food was overpriced for the poor quality that it was.
This is not coming from someone who eats in fancy restaurants so the opinion is a fair comment.

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From the manager: Hello,

We are delighted that you enjoyed the river and your kayak.
As for the restaurant, we are sorry that you did not enjoy your meal as you should have. We will do our utmost with the restaurant team to see what can be improved.

The campsite team

Liked Unkomplizierte Anreise - late Check in problemlos
Sehr große Stellplätze zur freien Auswahl für eine Nacht
Restaurant am Platz mit gutem Service

Disliked Keine Hygieneartikel in den Waschhäusern
Stromanschlüsse funktionieren nicht alle
Keine Beschreibungen wo sich was befindet auf dem Platz. Müllentsorgung u.s.w. nicht gefunden
Kommunikation ausschließlich in französischer Sprache möglich- nicht wie angegeben in der Beschreibung
Kein Brötchenservice vorhanden
Das Restaurant bietet außer den Salaten nur Fast- Food- Essen an
Waschhäuser sauber, aber sehr veraltet
Schwimmbad war geschlossen
Kein Aushang oder Hinweise, ob man im Fluss baden darf
Kein W-LAN Angebot
Für einen Nachtplatz sollten sich diese Stellplätze nicht am Ende des Campingplatzes befinden

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From the manager: Hello,

We are sorry that you did not enjoy your stay as you should have.
We have taken note of all your comments so that we can improve your experience the next time you stay at our campsite.

The campsite team

Liked Zelf een plek mogen uitzoeken.
Heerlijk mosselen gegeten in het restaurant.

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From the manager: Hello,

Thank you for your comment.
We are very happy to hear that you enjoyed your holiday with us.
We hope to see you again soon.

The campsite team

Liked Viele Bäume, man kann aussuchen, wo man steht. Radtouren kann man direkt vom Platz machen. Nette Mitarbeitende. Direkt an der Saône. Man bekommt Kleinigkeiten zu Essen vor Ort.

Disliked Nachts hört man die Autobahn. Die Sanitäranlagen waren nicht so angenehm.

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From the manager: Hello,

Thank you very much for your feedback and for highlighting the positive aspects of your stay.
However, we are sorry that the noise from the motorway and some of the sanitary facilities did not meet your expectations. We take your comments very seriously and are constantly working to improve comfort and peace and quiet for our visitors.

We hope to have the pleasure of welcoming you back so that we can offer you an even more enjoyable experience.

The campsite team

Liked Ruimte en de omgeving
En het super schone toiletgebouw

Disliked Afwezigheid van een prullenbak in het toiletgebouw

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From the manager: Hello,

Thank you for your positive feedback. Regarding the bins in the sanitary facilities, we have taken note of your comment and will take it into account next year.
We hope to see you again soon.

The campsite team