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Feefo service rating

Camping Le Relais

7.2
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From £12.14/€13.50/A$21.60/US$15.20/CA$19.85/CHF14.97/SEK142.18/DKK100.80/NOK129.84/ISK1,913/ARS644.49/CLP10,328/PEN49.93/$22.60/ZAR211.38/PLN57.53/R$57.08/CZK345.40/RSD1,589/HUF4,392.36/RUB952.62/CN¥104.54 (for 1 night, 4 people)

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Tent area

General

  • Over 12 hectares on the edge of the wooded Ardennes
  • Play area, tennis, restaurant, barbecue area and resident donkeys
  • On-site pond for fishing

Nature spotters are rather fond of the area around Camping Le Relais. As are hikers, mountain bikers and climbing, for it's in the Wallon region of Luxembourg and at the edge of the wooded Ardennes. (As you might expect, this is in a greatly green part of the world.)

The site is also just the spot for families with young kids as it has a well-equipped play area, resident donkeys and a one-hectare pond for fishing, basking on its pier or kayaking. There's also a barbecue area, tennis courts, volleyball, basketball, football and a pétanque court. Pitches are large and set over an area of 12 hectares.

For eats, Camping Le Relais has a restaurant near the site entrance and is close to the town of Marche-en-Famenne. Bread and pastries can be ordered from reception for the next day.

Please note

Your dog must be tattooed or microchipped.

Under 18s must be accompanied by their parents or legal guardians.

No bachelor/bachelorette parties permitted via Pitchup.com.

Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.

Twin axle vehicles are not permitted on site.

The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act and/or any of the following: Staffordshire bull terrier, American Staffordshire terrier, Rottweiler, any Mastiff or Tosa.


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Depart: (2 nights)
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Reviews

7.2

Overall rating based on 10 reviews

 

70% would recommend this site to a friend.

70% would stay here again.

 

More ratings

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Value for money
Accommodation
Facilities/activities
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Wifi



Only showing reviews for last 18 months.

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Default avatar

We would not return. 06/23/2019

Reviewer's country: United Kingdom Anne B. Mobile phone icon Confirmed

  • Fully-serviced grass tent, trailer tent or touring caravan pitch
  • Recommend to friends   Visit again
  • Liked: 

    Staff friendly.

    Disliked: 

    Pitched were unkempt. The electric kept tripping out. Toilet block not very nice.

Overall
4
Location
Value for money
Accommodation
(No rating)
Facilities/activities
Customer service
Child friendliness
(No rating)
Cleanliness
Wifi
Anonymous user

Lovely , relaxed , holiday vibe and great for kids . 06/02/2019

Reviewer's country: United Kingdom Anonymous Mobile phone icon Confirmed

  • Fully-serviced grass motorhome pitch
  • Recommend to friends   Visit again
  • Liked: 

    Friendly , peaceful , very relaxing , great bar by soft play area and playground . We had a beautiful weekend there .

    Disliked: 

Overall
8
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi
Default avatar

Regard this place as an upmarket aire and you will not be disappointed 07/27/2018

Reviewer's country: United Kingdom Janet W. Confirmed

  • Fully-serviced grass motorhome pitch
  • Recommend to friends   Visit again
  • Liked: 

    Site was quiet and the pitch had electric hook up. There was also a motorhome service point including water.

    Disliked: 

    This site was difficult to find as the sign camping le relais had been removed and placed against a wall inside the property boundary. The whole site felt ‘tired’ and the toilet and shower block was around a 300 yard walk from the pitches and really was not worth the walk anyway! It looked to us as though the motorhome/ short term pitches are no longer anything more than an aire as the toilet/shower block is a good walk away and is surrounded by semi residential caravans/mobile homes and is over a rickety wooden bridge which I would certainly feel uneasy at taking our motorhome over! Luckily the overnight motorhome pitch we were given was more accessible in another part of the property. The children’s play area looked neglected and the reception/ cafe was closed. We had to ring a number to alert someone to our arrival. Saying all of this, for the money we paid it was really what we expected despite the description we had read prior to booking.

From the manager...

Dear,

Indeed, the signs of the campsite were not in their place. In cause the storm of the month of June, a few days before your arrival where the fact that you have seen me several times in the rain clean, tidy the damage. I wish I could talk with you, I said good morning to you! But you did not ask me anything?
The toilets are actually on the campsite and not on the area! It's not close but if you want it, you could have been right next to it! The price is noticeably different, more comfort is a little more expensive. The wooden bridge can support 9tonnes and is controlled every year! The cafe / reception was closed on arrival at the end of the day on Thursday but was open on Friday! I do not understand your negative assessment but I would make sure that all your points here rated unfavorably will be revisited. Thanks anyway!

Overall
4
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi
(No rating)
Default avatar

I intend to return, loved it. 07/13/2018

Reviewer's country: United Kingdom David L. Mobile phone icon Confirmed

  • Fully-serviced grass motorhome pitch
  • Recommend to friends   Visit again
  • Liked: 

    Proprietor very friendly and helpful. Beautiful site.

    Disliked: 

From the manager...

Thank you!

Overall
10
Location
Value for money
Accommodation
Facilities/activities
(No rating)
Customer service
Child friendliness
(No rating)
Cleanliness
Wifi
(No rating)
Default avatar

Tired site with great potential and a hard working friendly owner 07/12/2018

Reviewer's country: United Kingdom Laura M. Confirmed

  • Fully-serviced grass motorhome pitch
  • Recommend to friends   Visit again
  • Liked: 

    The owner/manager could not have been more helpful and friendly, even finding us some fresh milk from his own kitchen, I presume, when we had run out.
    Pitches were large and fairly level.
    Hook up worked well once we worked out why we kept tripping the fuse!
    Location was fantastic for road cycling which was our number one reason for choosing it.

    Disliked: 

    Site is reasonably remote so could really do with a few more facilities on site. Great to be able to buy beer and ice cream, but milk and a few essentials would be helpful too.

From the manager...

Thank you for your evaluation, it was a pleasure to meet you. We will not fail to give our guests basic necessities!

Overall
6
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi
Default avatar

Restaurant was excellent and very nicely arranged for inside or ... 06/13/2018

Reviewer's country: United Kingdom Heather C. Confirmed

  • Fully-serviced grass motorhome pitch
  • Recommend to friends   Visit again
  • Liked: 

    Restaurant was excellent and very nicely arranged for inside or outside eating. Helpful and friendly campsite manager.

    Disliked: 

    The site was once lovely and could be again but needs a great deal of tender loving care and additional washrooms.

Overall
6
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi
Reviews in other languages appear below.
Default avatar

Personnel sympathique 06/18/2019

Reviewer's country: Belgium Brigitte A. Mobile phone icon Confirmed

  • Fully-serviced grass motorhome pitch
  • Recommend to friends   Visit again
  • Liked: 

    Oui

    Disliked: 

    Translate (Powered by Google Translate)
Overall
8
Location
Value for money
Accommodation
Facilities/activities
(No rating)
Customer service
Child friendliness
Cleanliness
Wifi
(No rating)
Default avatar

De ruime staanplaats, springkasteel en speeltuin voor de kindjes, mini ... 08/13/2018

Reviewer's country: Belgium Kristof W. Confirmed

  • Fully-serviced grass tent, trailer tent or touring caravan pitch
  • Recommend to friends   Visit again
  • Liked: 

    De ruime staanplaats, springkasteel en speeltuin voor de kindjes, mini boerderij met ezeltjes.

    Disliked: 

    Translate (Powered by Google Translate)
From the manager...

Bedankt voor uw behoordeling!

Overall
8
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
(No rating)
Wifi
(No rating)
Default avatar

Très bonne qualité à prix super 07/09/2018

Reviewer's country: Belgium Michel S. Mobile phone icon Confirmed

  • Fully-serviced grass motorhome pitch
  • Recommend to friends   Visit again
  • Liked: 

    Le calme, la bonne humeur et le sourir à l'accueil.

    Disliked: 

    Installations sanitaires trop éloignées des camping car.

    Translate (Powered by Google Translate)
From the manager...

Merci pour votre évaluation! Nous réfléchissons à installer des sanitaires sur l'aire dans un future proche!

Overall
10
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi
(No rating)
Default avatar

Calme, grands emplacements plats et pelouse bien entretenue, environnement. 06/30/2018

Reviewer's country: Belgium René H. Mobile phone icon Confirmed

  • Fully-serviced grass motorhome pitch
  • Recommend to friends   Visit again
  • Liked: 

    Calme, grands emplacements plats et pelouse bien entretenue, environnement.

    Disliked: 

    Manque de poubelle

    Translate (Powered by Google Translate)
From the manager...

Merci pour votre évaluation!

Overall
8
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
(No rating)
Cleanliness
Wifi
(No rating)

Features

Leisure on park

Bar or club house

Cycle hire

Evening entertainment

Fishing

Fitness centre

Indoor swimming pool

Kids' club

On-site restaurant/cafe

Outdoor swimming pool

Pétanque

Playground

Recreation room/arcade

Takeout

Tennis

TV room

Watersports

Amenities on park

Bath available

Drying room

Free wifi

Grocery store

Ice pack freezing

Internet access

Laundromat

Parent & baby washroom

Payphone

Pick-up from public transport

Restrooms

Shower available

Washing-up area

Wheelchair access

Wifi

Utilities

Charging facilities

Dump station

Propane/gas cylinders available

Recycling available

Renewable energy

Touring and motorhomes

Gray water hook-up for RVs/trailers

Motorhome service point

Seasonal sites

Tourer storage facilities

Rules

Barbecue grills allowed

Campfires allowed

Commercial vehicles allowed

Dogs allowed

Dogs allowed all year

Themes

Budget/backpacker

Bush

Hikers’ paradise

Lake and/or mountain

Peaceful

Spectacular scenery

Nearby leisure

Canoeing/kayaking nearby

Climbing nearby

Cycle hire nearby

Cycling nearby

Fishing nearby

Golf nearby

Horseback riding nearby

Indoor pool nearby

Leisure/theme park nearby

Mountain biking nearby

Outdoor pool nearby

Restaurant nearby

Tennis nearby

Groups welcome

Family friendly

Motorcycle friendly

Rallies welcome

Single-sex groups welcome

Student groups welcome

Nearby amenities

Bar nearby

Convenience store nearby

Nearby farmers' market

Type

Large (51-200 sites)

Location

[[ campsite.name ]] [[ place.name ]]
  • Rue de Serinchamps 16, Hogne, Marche-en-Famenne, Luxembourg, Belgium, 6900
  • Timezone Europe/Brussels +0200 (GMT+02:00)   GPS 50.2491°N 5.2796°E

Directions


Please note: All distances on this page are calculated "as the crow flies" - please check actual distance depending on your mode of travel using the Get directions button above.

Local attractions

Camping Le Relais is just at the wooded Ardennes area in the Wallon region of Luxembourg, a pretty perfect place for hiking, cycling, mountain biking and climbing. It's a short drive from Wallonia's capital Namur, the medieval city of Liège and the small provincial capital of Arlon.

The town centre of Marche-en-Famenne is a short walk from the site and well worth a look for its shops, restaurants and cafés as well as its St Remacle Church, Carmes convent and several museums including the lace museum and the Famenne museum, sketching the history and culture of the area.

Also take a trip to the nearby Durbuy to see the world's biggest topiary park, covering over 30,000 square feet, and a viewpoint over the countryside from the top of the cliff close by. The Ourthe river and its valley are a short drive away.

Policies

Permitted arrival/departure time

Camping and touring
Arrive:  2 p.m. –  10 p.m.
Depart by:  11 a.m.

Camping Le Relais cancellation policy

No refunds within 30 days of arrival date.

No refunds/discounts for inclement weather, late arrivals or early departures.

If you need to cancel or amend your booking, please give as much notice as possible so that someone else has the chance to book. You may wish to buy holiday insurance for cancellations and for your property/injury whilst away.

Please note that your deposit is paid to Pitchup.com and is non-refundable.

Payment

A 15% non-refundable deposit is payable now. Camping Le Relais will debit the balance from your card 30 days before arrival, or if the arrival date is sooner than 30 days then the balance will be taken immediately.

Sites: a €50.00 ($84.45) deposit is required on arrival and will be refunded on departure when returning the gate badge/barrier pass/toilet keys.

Tax

Local city tax of €2.00 ($3.35) per person per night at least age 18 doesn't apply.

Payment methods accepted on the park

Cash
Bank transfer

Terms and conditions

Site booking terms and conditions

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Terms and conditions

Please read the park terms and conditions below and the Pitchup.com terms and conditions.

Dogs
A valid vaccination certificate must accompany your dog.

Admission
Admission is only permitted after registering at reception.
All guests spending the night at the park must present their ID at the reception desk and sign registration forms.

Safety
Barbecues are permitted but must be raised off the ground and attended by an adult at all times.

General
Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.

Dogs
Dogs must be kept on leashes and supervised at all times.

Safety
Firearms are not permitted.

General
In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.

Arrivals and departures
Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.

Extras
Motorcycle(s) can be brought instead of the car(s) included.

Occupancy
No bachelor/bachelorette parties permitted via Pitchup.com.

Arrivals and departures
No refunds/discounts for inclement weather, late arrivals or early departures.

Vehicles
Only one car is to be parked at the site. Extra vehicles must be parked in the designated area.

Safety
Open fires are prohibited.

General
Radio, music and TV players must be kept at a low volume. Car doors and trunks must be closed quietly.

Reception
Reception is unmanned after 7 p.m.. Please inform the park while on your way there should you expect to arrive after this time, so that the team can provide information about your unit/pitch.

Sites
Sites: a €50.00 ($84.45) deposit is required on arrival and will be refunded on departure when returning the gate badge/barrier pass/toilet keys.

General
The bar and/or restaurant is open between 01/07 and 31/08.
The management reserves the right to deny access or terminate the stay of those guests whose behavior is deemed unsuitable. No refunds will be offered.

Dogs
The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act and/or any of the following: Staffordshire bull terrier, American Staffordshire terrier, Rottweiler, any Mastiff or Tosa.

Vehicles
Twin axle vehicles are not permitted on site.

Admission
Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures
Units will be allocated on arrival.

Visitors
Visitors must register at reception and pay their fee.
Visitors’ cars are not permitted on site.

Sites
You must follow management instructions when setting up your tent/rig and related equipment.

Dogs
Your dog must be tattooed or microchipped.

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