Pet Rescue Fundraising Campsite

Liked All aspects of campsite very friendly staff and well run would recommend to friends and family.

Disliked Some of the pitches are a little rough and worn.

Children’s play area could do with an upgrade.

Recommend to friends Visit again

From the manager: Sadly being an all grass site the pitch do show wear & tear, we have on some managed to put false grass to see if that helps, we hope to do more but the cost is difficult as we are here to raise funds for the Pet rescue. Totally agree the swings could do with an upgrade but this sadly is down to cost they may be removed after this season.
We are pleased you enjoyed your stay and your kind recommendations to family and friends. Until next time best wishes and happy camping & safe travels

Liked A lovely view and large campsite. The burger van was a bonus on Friday, good food. The fire pits are also good fun.

Disliked The toilets and showers for the price could have been nicer, they smelt really bad from the other side of the campsite. I have noticed the owner is very defensive on here and this is just a fact.
We also found that we have never been anywhere that charges to get rid of rubbish.
There is also a sewage site next door and it does smell (we walked past it).
It’s also not clear on the website that the hot tubs are a lot extra and also the food van is Friday-Sunday which was a shame. Also no shop on site so we personally wouldn’t be back however did enjoy our stay still.

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Liked The kids having fun , out of all the places we stayed on our Wales tour my little girl really enjoyed the site and the friends she made , on arriving my little girl got spoilt with some sweets from the owner nice touch , this site is what you make it ... I'll look back and say we done something nice supporting this site for the dogs ...

Disliked Nothing

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From the manager: Thank you for your review and we are pleased your little one enjoyed the site it an old fashion site with space for family games instead of screens.
Until next time safe travels and happy camping

Liked Lovely campsite, good location, kids enjoyed their first camping trip, kids play equipment was a big hit.

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From the manager: We are so pleased your fist camping trip with the children was enjoyable for everyone. Thank you for your review and recommendations. Let hope this is one of many camping trips you will be experiencing all over the country. We wish you all well and safe trips on you exciting new adventures.
M & Family

Liked Big and very level pitches.
Other campers were really friendly.

Disliked Portaloos only in site 2 that had no lighting. The shower had nowhere to put your clothes - no hooks or shelves and the water drained directly through the door.
An extortionate £4 to take your rubbish away was charged as there are no bins. We took our own rubbish away which was ok but as we have a dog, we were aware of having poo bags in our vehicle.
The main thing that would put me off from returning was the fact that the site was immediately next to a Sewage treatment plant which gave off a really unpleasant smell.

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From the manager: The port-a-loos were added purely for night time use, as a curtesy to campers who don't wish to walk a few yard to the flushing toilets that are illuminated all night, it also states on the information sent with the confirmation site 2 is non electric and torches are required.
The reason for the refuse charge is simple and also stated on the information sheet £4 for 2 clear bags available at the check-in this cover the cost of the skip that we are charged £264.+vat per week, I am sure the options given are reasonable or would you rather the charity we raise fund for paid the bill?
I am afraid you are very wrong about the smell as it was the surrounding farmers field that had been sprayed (if you want food in the shops for your table the farmers have proactive jobs to do to provide the raw material to the veg shop, butchers, supermarkets)
The treatment works are full enclosed and there is no odour and once all the trees have grown you would not know it was there or don't you go to the toilet) PS If you had looked there is a bin for dog poo perhaps, you should have asked at reception were all your queries could have been answered and any worries laid aside, I never understand why campers only complain after they have left. We are sorry you had such a miserable time and we wish you well with other camp sites safe travel to you and yours. PS nothing wrong with the free showers & hot pot wash

Liked Lovely site, friendly owners and large pitch area. Clean loos and hot showers included in the price. Food truck at the weekend which smelled amazing I just didn't make a note of the times :-(

Perfect location between Prestatyn and Rhyl

Disliked Nothing about the site.

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From the manager: Tank you in nice to be appreciated and the campsite staff thanks you also. Until next time happy camping and safe travels

Liked Friendly. Quiet site, pitch was fairly level.

Recommend to friends Visit again

From the manager: Happy you enjoyed the site enough to come again sad you don't want to invite your friends, we welcome lone travellers and hope we offer a safe campsite.
Take care and happy adventures

Liked Fruendly service. We got to the food van and little late and the lady tooke an order from us anyway. This was very much appreciated. The whole campsite had a friendly atmosphere, and I feel it is very well located. The beach is only 10 minutes away and you also have nice looking pubs (we didn't go in them) up the road. In addition, supermarkets were around 10 minutes drive away too which is very convenient. The surrounding hills still give you the feeling of being out the way. I felt the amenities were well kept, showers were pretty much the perfect temperature, with lots of power and clean. Never had any issues with the bathrooms at all, however I can imagine that if I did, the people running the site would have sorted it straight away. This was our first time camping with our children (5 & 3) and well will definitely be returning at some point.

Recommend to friends Visit again

From the manager: Thank you for your review it's very much appreciated, and you and your family will be welcomed back anytime. Until then happy future camping and safe travels

Liked To be honest there’s nothing much to like about this campsite. The view of the mountain. A stream that your not allowed in else you will be finned. Basic facilities, toilets, showers and post washing. There is a small not very well maintained park for smaller children.

Disliked I found the lady owner very rude and abrupt. The other staff I spoke to were more approachable, friendly and helpful. The owner had it in for one family in particular. This family was fantastic and great to have on the campsite. Keeping everyone’s children entertained and playing games with them all. My children couldn’t wait for the games to begin. £4 for a pedal bin bag to dispose of your rubbish. Never have I been to a campsite that charges to dispose of rubbish. Not a site to visit if your children have disabilities or complex needs.

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From the manager: The steam is a wild life passage and has dangerous pockets of deep water with the drop that use to run a mill wheel under the small bridge acting like a washing machine there has been a tragedy there when a member public fell in and was found the next day so YES it's out of bounds. We have a lot of special needs children visit our site and there is never an issue. Our Facebook page can support all the issues raised. You are part of the same family that caused the issues
Just a quick note for the campers on site 1 from Thursday 14th - 17th Aug we apologise for the disturbance a family booking caused on the campsite with the foul language and noise. It’s very unfortunate and although asked the to keep the noise and the children down after 10pm quite time and off the play area it was like trying to hold back the tide. Toilet roll thrown all over and push down the toilets blocking them. Ran a-mock in the farmer barn of new baled hay (private farm). We have responded to all the complaints from other campers by blocking any further bookings they try to make (not that they will as I’m everything bad you can think of)leaving remarks were your a cu#t and said in front of a lady in the book office to say she was stunned would be mild) and they will be writing bad reviews that’s a cheek.
So I am very sorry for anyone offended and their camping trip disturbed by this family group.

Liked The view

Disliked Pretty much everything!
The lady who runs the site is very rude and challenging.

Two sets of toilets and she would lock one set around 0830 each morning to avoid cleaning it. Queues for the toilet in the morning.

Two showers available and a disabled one which she would lock, I asked if she could open it and she asked what my disability was. I showed her my access card and her partner came stomping over to eventually open it.
She was very rude and aggy to all our children. She does not like children at all and expects them to be seen and not heard!

We was late checking out and she told one of our kids who was using the toilet that we was all getting charged … not sure why she would even be discussing this with a 10 year old child.

There’s rope around each pitch to seperate … my son ran into it 2 times and cut his neck, I asked her if we could take the rope down and I was made to show her the evidence of what the rope did.

Website says 1130 in tents however after the first night she came and printed us off random flyers as she decided to change the time…. My family had all the campsites kids in the centre playing big group games till 2100 ish (around 30 kids- they absolutely loved it and we had parents the next day asking if we would do it again) and I believe she genuinely didn’t like it, so printed off these random leaflets dictating another time, I confronted her on this and she said there was complaints that kids was swinging on a swing and creaking at 2130. I told her if that’s all they’ve complained about then they shouldn’t be staying at a ‘child friendly’ camp site. She told me to shh. I told her she was very rude and it’s not a child friendly site at all.

Oh and there’s also rats by the wash up point.

Recommend to friends Visit again

From the manager: Never seen such a pack of untruths these reviews are from the same family that caused problems from the 14-17th Aug never again you have been banned. I posted the following on the 17th after they had departed PS my departure time stated 10.30 had been extended to 12 noon so tents can dry before packing. The info leaflet given out was for children to collect their sweet rewards and gave the times for the catering van & pop-up bar and quiet time as normal 10pm. Yes you get foul language on any campsite but I am talking about adults the can be hear all over the site as they are so loud their children may be use to it but other children aren't.
Just a quick note for the campers on site 1 from Thursday 14th - 17th Aug we apologise for the disturbance a family booking caused on the campsite with the foul language and noise. It’s very unfortunate and although asked the to keep the noise and the children down after 10pm quite time and off the play area it was like trying to hold back the tide. Toilet roll thrown all over and push down the toilets blocking them. Ran a-mock in the farmer barn of new baled hay (private farm). We have responded to all the complaints from other campers by blocking any further bookings they try to make (not that they will as I’m everything bad you can think of)leaving remarks were your a cu#t and said in front of a lady in the book office to say she was stunned would be mild) and they will be writing bad reviews that’s a cheek.
So I am very sorry for anyone offended and there camping trip disturbed.