Riverside Lakes

Camping and touring

On-site accommodation

Admission

• Admission is only permitted after registering at reception.
• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.

General

• Bookings are nominative and non-transferable.

Changes to your holiday

• Bookings cannot be amended within 21 day(s) of arrival.

Dogs

• Dogs are prohibited from main facilities and amenities.
• Dogs must be kept on leads and supervised at all times.

Extras

• Facilities/activities including fishing are subject to extra charges payable on arrival.

Safety

• Firearms are not permitted.
• Fires, barbecues and/or firepits will not be permitted in dry, windy and/or hot weather conditions.
• Guests are advised to bring a good quality torch with them as parts of the campground/park are unlit.
• If making a fire, the fuel, logs and coal have to be purchased on site.

Reception

• If reception is closed on arrival: please contact the number provided on your booking confirmation.

General

• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.

Extras

• Motorbike(s) can be brought instead of the car(s) included.

Vehicles

• No cars/motorbikes by the pitch/unit. All cars must be parked in the designated area.

Occupancy

• No hen/stag parties permitted via Pitchup.com.

Hired accommodation

• No naked flames are allowed inside the hired accommodation units.

Arrivals and departures

• No refunds/discounts for inclement weather, late arrivals or early departures.

Vehicles

• No vehicle movement between 8:30 p.m. and 7:30 a.m..

General

• Public areas are non-smoking.
• Quiet hours must be respected between 10 p.m. and 8 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.

Reception

• Reception is unmanned after 8 p.m.. Please inform the campground while on your way there should you expect to arrive after this time so that the team can provide information about your unit/site.

Safety

• Swimming in the lake is not allowed.

General

• The campground/park is not liable for any refund in the event of force majeure.

Arrivals and departures

• The campground/park will send you further check-in information 14 day(s) before your arrival.

Vehicles

• The charging of electric vehicles is not permitted on site.

General

• The fishing lakes are stocked with carp.
• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.

Taxes

• This area is not subject to city tax.

General

• This campground/park does have a catch-and-return fishing policy in place.

Admission

• Under 18s must be accompanied by their parents or legal guardians.

Visitors

• Visitors must leave the premises by 9 p.m..
• Visitors must register at reception and pay their fee.

General

• You'll need an Environment Agency rod licence (you'll need to apply for this beforehand).

Pitches

• You must follow the management directives when pitching your tent/unit and related equipment.