Marlbrook Farm

Liked So peaceful and green with well spaced, well kept pitches, good pubs within walking distance, big common for dog walking. We weren’t able to get hold of anyone when we arrived as there was no phone reception at all (which was actually quite nice) so just chose our own pitch. The facilities are exactly what I would have expected on a livery yard, they’re rustic and well used but functional. If you like spick and span club type places this isn’t for you but we loved it and will come back.

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Liked Lovely quiet site, horses, staff who were happy to chat to us about horses!

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Liked Setting, friendliness of the people I came across in the horse yard. Easy to find. Beautiful setting! Spacious pitches, quite. Everything I needed. Shower was hot and more than adequate.

Disliked Not really anything to dislike. I’m pretty self sufficient in my van. Filled up with water a couple of times, used the loo and had a shower. Can’t ask for more. It’s rural, on a livery/equine yard so if you don’t like horses probably not the ideal place.

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Liked Peace and quiet

Disliked Shower room - the shower itself worked fine but it was quite dirty and didn’t appear to be cleaned at all during our 3 night stay also I didn’t mind but some might not like having to walk through the mucky yard to get to the toilet/shower

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Liked Quiet land picturesque location

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Liked Great location, quiet and loads of walks.
A number of good pubs in walking distance.
A very helpful lady (I assume the owner) offered us the use of her private shower when the site one stopped working.
Would go again.

Disliked Don't expect 5 star facilities, (we didn't, so weren't disappointed)

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Liked Good location near to Upton Upon Severn and beautiful Malvern Hills. Friendly staff. Small site next to a pub. Attractive, tree-shaded touring area. Everything you need - water tap, EHU, toilets, shower and chemical waste disposal.
Good Asian food.

Disliked Facilities very tired and litter around the untidy campground.
Overpriced for the condition of the facilities.
No staff to greet you on arrival at advertised opening time.
It looks like this site was once lovely but a bit run down now.

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Liked Quiet peaceful location, loved the approach on a single track over common land. There was no check in or meet and greet. Just turn up and park at your pitch. Grass parking, level with EHU and water at each pitch. Very horsey, with paddocks and jumping area which gives interest, great views of the Malverns. Large pitches with lots of space between. If you like quiet and fairly remote with good walks this is a good spot. We stayed for a night and didn’t use site toilets or shower.

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Liked The pitch was a good size and there was a tap right next to it. The views of the hills were great and the location, being so close to the common was pretty good.

Disliked I have stayed in hundreds of campsites over the years and have never experienced such terrible facilities. I recognise that sites sometimes indicate that their facilities are basic but this does not entitle them to simply leave them to get in a disgusting state, which Malbrook Farm seen to think is fine. The 2 toilets/1 shower set up would be adequate if they were clean but both areas were covered in cobwebs and smelt absolutely foul. I challenged the site about the unpleasant state and they informed me that I was expecting too much and they considered it "rustic" and assured me that the areas are "cleaned regularly". Yeah right.

But the worst part is the 'washing up' area next to the equestrian zone. There are thick layers of filth and dust on the worktop, table and sofa. The sole sink had the remains of a tree or large bush dumped in it and was unusable. My partner and I needed to use it but were unable to so we had to go elsewhere to do our washing up. There is a freezer next to the sink which looks like it's had a body stored in it. There is rusty filth mixed with the water at the base. Again, I've never seen anything like it at a campsite.

We booked for 2 nights but could only stomach 1 night. I raised my concerns with the site and asked for a refund for the second night based on the terrible state of the site which they flatly refused to give me.

I would only recommend this site to someone who is completely self-contained and doesn't need to shower, use a toilet or (especially) do any washing up.

To anyone else, unless you are partial to depilated facilities that have been left to rot into a shocking state of disrepair, I would advise you to go elsewhere for your camping experience.

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From the manager: Dear Adam,
I am sorry to hear that you were so unsatisfied with our site.

As I did say to you the bathroom and shower is well documented to be basic.
It is cleaned regularly but it is in a barn so predisposed to dust and cobwebs and muddy footprints.
I can only apologise for the washing up sink. I went to investigate after you reported it had a tree in it and I was surprised to see a sink full of twigs which were fairly obviously from a pigeon nest! I did explain it is a rustic site! This must have happened very recently as it was used by campers in previous days. They were fairly easy to remove so the sink is now clear again.

The sofa and the freezer that you have submitted pictures of are nothing to do with the campsite so I am unsure of the relevance of them.
They are both stored in a hut open to the elements and not part of campers facilities and therefore not representative of the site... I am mystified as to why you went to and opened up the freezer. It's a bit like going in to one of the stables and being upset that you found horse poo in it!
In light of your comments I will be keeping an eye on pesky pigeons and make it clearer to campers the areas that are out of bounds.

Liked South paddock tranquility - pitch 4 was perfect. An orchard view which felt like I had my own garden with dappled shade in the hot weather. A great location for walking in the Malverns

Disliked I can imagine some might find the facilities a little sparse and basic.
Some traffic noise which was a surprise for the location.

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