Marlie Holiday Park

Liked Did like all before, untill last visit.

Disliked What was meant to be a short family break turned into a disaster. We — two adults and two children — stayed at Marlie Holiday Park on the 4th of July and were placed in Pod 10, which turned out to be severely infested with bed bugs.

On the first night, we noticed some movement in the bed but didn’t think much of it — it was late, and we were exhausted after travelling. The shock came the next morning when we found dead bugs and a large number of blood spots on the sheets. We reported it straight away and were moved to another pod the same day.

We sent photos of the infestation to the local manager, who simply acknowledged receiving them and seemed more focused on pointing out that we’d been moved — almost proudly — rather than showing any concern. There was no apology, no follow-up, and no sign that the issue was taken seriously. It was only after several chase-up emails and escalating the matter to Head Office that we finally received any proper response.

At the time of the move, there were no obvious bite marks, but within a few days, all four of us began developing painful, itchy bites. What we didn’t realise is that bed bug bites don’t appear immediately — they started showing up 3–4 days later, continued for nearly two weeks, and took just as long to fade. The discomfort was ongoing and genuinely unpleasant.

Eventually, the General Manager contacted us — but the only offer was a refund for the accommodation, with no recognition of everything we had to deal with: a GP visit, antibiotics, out-of-pocket medical costs, and a day of unpaid leave.

To make matters worse, Pod 10 was re-let the same day we checked out, raising serious concerns about hygiene standards and guest safety.

One of the most worrying parts of this whole experience is the very real risk of bringing bed bugs home, which could have turned a bad holiday into a months-long nightmare. Thankfully, we managed to avoid that — but I honestly don’t even want to imagine what it would have meant for our home, our children, and our lives if that had happened.

This wasn’t just an unfortunate incident — it was a clear failure in health, hygiene, and basic customer care. The lack of accountability from local management and the bare-minimum response after escalation made an already stressful experience even worse for our whole family.

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Liked Nice quiet place. Not too busy. Clean and well organised.

Disliked Water in the shower way too hot. Not possible to adjust hot water temperature, too dangerous for everyone, especially little kids.

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Liked Very spacious,clean & tidy, shower and toilet facilities spotless
Collecting keys efficient staff very helpful

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Liked Pods are great and surroundings are nice as a bit out of the way

Disliked 24 pods with only 3 showers per sex! Each pods sleeps 4 people. Not enough facilities for people however they are hot.
Also the club house is really not great for families. Security guards, very expensive drinks and food plus the children's entertainment was terrible!

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Liked Pod was lovely and clean facilities were also clean and a short distance away

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Liked Stayed in the pods, which were lovely and clean. The swimming pool was clean and easy to book at reception and the club house food was delicious and fast to come out, even when it was busy. The entertainment was good, although we didn't take part with a lot of it. The site was good for young children, mine aged 6 to 11. They lived the arcade, but it was expensive.

Disliked The toilet and shower block near the pods was poor. It was dated, there was hot water in only one shower and it was often grubby. The walkway to the pods was extremely muddy, we spent the entire 4 days covered in mud no matter how we tried to avoid it, and it really does ruin the experience. Also no where to off load muddy shoes and no mop in the pod so we had to battle it in there too. I'm sure in a caravan this place is good, as they have concrete pathways, but u wouldn't recommend a pod unless you go in drier months.

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Liked The site is nicely located, pretty close to the beach. Pod was clean and comfortable.

Disliked There was not enough free space for kids to play around pods. It looks very neat and possibly more for couples. Toilets - no stairs only ramp as an only access. I like the location but because not much space close to the pods I'm not sure I will be back.

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Liked Lovely site
Nice clean facilities
Kind staff

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Liked Facilities, cleanliness of the Park, friendly.

Disliked That dogs were only allowed in the clubhouse from 9 to 6.

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Liked A lot of things at the park for children and pods was warm ,the caravan we stayed in prior few nights was also well equipped etc
Enjoyable stay and reception helpful

Disliked I do think 4pm is late for check in and should be 3pm and I think 10am is far to early ,I understand cleaning needs to be done but all hotels are 12pm ,even 11am would be great as where it’s 10 u end up leaving to go home as to much to do in the morning so not ready for the day
Wi-Fi to expensive per day

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