The Willows

Camping and touring

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.

General

• Bookings are nominative and non-transferable.

Changes to your holiday

• Changes cannot be made once you have booked.

General

• Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.

Dogs

• Dogs must be kept on leashes and supervised at all times.

Safety

• Firearms are not permitted.
• Fires, barbecues and/or firepits will not be permitted in dry, windy and/or hot weather conditions.
• If making a fire, the fuel, logs and coal have to be purchased on site.

General

• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.

Extras

• Motorcycle(s) can be brought instead of the car(s) included.

Occupancy

• No bachelor/bachelorette parties permitted via Pitchup.com.

Arrivals and departures

• No refunds/discounts for inclement weather, late arrivals or early departures.

Safety

• Please do not touch or feed the animals.

General

• Please note that the toilet/shower facilities are unisex.
• Public areas are non-smoking.

Vehicles

• The charging of electric vehicles is not permitted on site.

General

• The management reserves the right to deny access or terminate the stay of those guests whose behavior is deemed unsuitable. No refunds will be offered.

Dogs

• The park does not accept breeds/crossbreeds listed in the Breed-specific legislation (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro).

General

• The park is not liable for any refund in the event of force majeure.

Arrivals and departures

• The park will send you further check-in information 7 day(s) before your arrival.

Reception

• There is no reception building on-site: on arrival please contact the number provided on your booking confirmation.

Taxes

• This area is not subject to city tax.

Admission

• Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

• Units will be allocated on arrival.

Visitors

• Visitors’ cars are not permitted on site.
• Visitors must leave the premises by midnight.

Sites

• You must follow management instructions when setting up your tent/rig and related equipment.